General Education Office. I HM.316 / ILA2401 English for the Hotel Business Chapter 2: Hotel Facilities. Objectives. Today you will learn how to use or describe: Vocabulary and symbols for hotel facilities Comparatives and Superlatives for Adjectives Hotel room facilities
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General Education Office
IHM.316 / ILA2401
English for the Hotel Business
Chapter 2: Hotel Facilities
Guess the meaning of the following symbols:
a) Fitness room
e) Room service
b) Doctor service
f) Water sports (at or near)
c) Seafront location
g) Hairdressing salon
d) Live music entertainment
h) Air-conditioned room
Look at the symbols in your hand-out.
Can you identify the facilities?
Do you know what they mean?
hotel in a
Now identify some of the facilities with their symbols…
When we want to compare two or more things we use adjectives.
To use adjectives for comparisons we have to change the spelling. Look at some of these examples…
To compare two things we use the “Comparative” form, but to compare three or more things we use the “Superlative” form:
But there are more rules to using adjectives for comparisons.
The following rules should help you remember how to compare...
There are also adjectives that do not follow any of the normal rules.
These are called irregular adjectives…
They each have their own spelling, so you learn each one.
Watch the video and identify
what facilities the hotel offers
Then listen again and write the
adjectives that you hear that
describe the facilities.
Vocabulary - Hotel Room Facilities
Hotel Room FacilitiesOn the list provided, translate the objects that are commonly found in hotel rooms: (e.g., basin/อ่าง/ อ่างล้างหน้า)
Identify these objects:
How did you do………..?
Listen to the following conversationand completethe missing information. Practice the conversation with a partner.
A: I'd like to reserve a hotel room.B: That should be no problem. May I have your full name, please?A: My name is John Sandals.B: Hello, Mr. Sandals. My name is Michelle. What days do you need that reservation, sir?A: I'm planning to visit New York from Friday, April 14 until Monday, April 17. B: Our room rates recently went up. Is that okay with you, Mr. Sandals?A: How much per night are we talking about?B: Each night will be $308.A: That price is perfectly acceptable.B: Wonderful! Do you prefer a smoking or nonsmoking room?A: Nonsmoking, please.B: Next question: Is a queen-size bed okay?A: That sounds fine.B: Okay, Mr. Sandals. Your reservation is in our computer. All we need now is a phone number.A: Certainly. My phone number is 626-555-1739.B: Thank you, Mr. Sandals. We look forward to seeing you in New York!
Read this description of a room and make a list of all the facilities and furniture included in the room.
What adjectives were used to describe the location of the hotel?
What adjectives were used to describe the features of the room?
Hotel Room Facilities
Look at the hotel rooms and the facilities included, and match them with the guests’ preferences below.
: Guest A : Guest B : Guest C : Guest D
“I need a full suite with“I need an adapted room“I may have colleagues “I need a double-room
full broadband access andwith facilities for disabled arriving later, so two with room service and
web-conferencing.”amenities and laundry.”beds are needed.”a splendid view.”
Some guests will have special needs that a good hotel employee will know and prepare for to provide the best professional service.
Look at these people and decide what services they might require…
c. a resident nurse
e. special wide
f. a courtesy bus
g. ramps at all
h. a playground or
i. hoists in
j. lifts to all floors
k. notices in
l. a low-level
C, E, F, G,
I, J, L
C, F, J
B, D, J
Your guest is a very affluent vocalist/musician.
He is American.
He enjoys playing poker, blackjack and roulette.
He wants to go and play these games.
He wants to share accommodation with 10 friends.
He loves to watch HUGE televisions.
He wants a personal BUTLER.
He wants his OWN conference room.
He has NO LIMIT with BUDGET!
The Bellagio is a hotel and casino located on the Las Vegas Strip in the Paradise area of, Nevada, USA and a member of The Leading Hotels of the World. It is owned by MGM Resorts International and was built on the site of the demolished Dunes hotel and casino.
Today you have studied: