From Investigators to Institutional Officials: Strategies for Communicating Effectively. Sarah A. White, MPH, CIP Director, Quality Improvement Program Partners Healthcare [email protected] HSPH QA/QI Boot Camp ● August 22, 2013. Outline. Considerations when communicating
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From Investigators to Institutional Officials: Strategies for Communicating Effectively
Sarah A. White, MPH, CIP
Director, Quality Improvement Program
HSPH QA/QI Boot Camp ● August 22, 2013
Lots of observations
Considerations when communicating
To whom do you communicate?
Why do you communicate?
What are you communicating?
How do you communicate - 2
Purpose of communication
Why, what, & how…in more detail
The written report
Report should contain:
Provide details regarding the observation in the report
Study Visit Details
Observations & Corrective Actions
Communicating your findings
Before we begin….
*Be prepared to track systematic improvements