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For more course tutorials visitwww.uophelp.comHTT 250 Week 1 Assignment: Organization Chart Hotel Front OfficeHTT 250 Week 1 CheckPoint: Total Quality ManagementHTT 250 Week 1 CheckPoint: Lodging PropertiesHTT 250 Week 2 CheckPoint: Hotel Price ComparisonHTT 250 Week 2 DQsHTT 250 Week 3 CheckPoint: Average Daily RateHTT 250 Week 4 CheckPoint: Front Office FAQsHTT 250 Week 4 DQsHTT 250 Week 5 Assignment: Night Audit ApplicationHTT 250 Week 5 CheckPoint: Night AuditHTT 250 Week 6 CheckPoint: Service Management ProgramHTT 250 Week 6 DQsHTT 250 Week 7 Assignment: Motivation TheoriesHTT 250 Week 7 CheckPoint: In-house SalesHTT 250 Week 8 CheckPoint: Hotel SecurityHTT 250 Week 8 DQsHTT 250 Week 9 Final Project, appendix B C D

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Htt 250 expect success uophelp com

HTT 250 Expect Success/uophelp.com

for more course tutorials visit

www.uophelp.com


Htt 250 expect success uophelp com1

HTT 250 Expect Success/uophelp.com

HTT 250 Entire Course

For more course tutorials visit

www.uophelp.com

HTT 250 Week 1 Assignment: Organization Chart Hotel Front Office

HTT 250 Week 1 CheckPoint: Total Quality Management

HTT 250 Week 1 CheckPoint: Lodging Properties

HTT 250 Week 2 CheckPoint: Hotel Price Comparison

HTT 250 Week 2 DQs

HTT 250 Week 3 CheckPoint: Average Daily Rate

HTT 250 Week 4 CheckPoint: Front Office FAQs

HTT 250 Week 4 DQs


Htt 250 expect success uophelp com2

HTT 250 Expect Success/uophelp.com

HTT 250 Week 1 Assignment: Organization Chart Hotel Front Office

For more course tutorials visit

www.uophelp.com

Answer the following questions in 700 to 1,050 words:

How is a front office important to a hotel?

Which department is most important to the success of the front office and why?

How might the front office in a small- or medium-size hotel differ from the front office in a large-size hotel?

What front office functions do all three sized properties share?


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HTT 250 Expect Success/uophelp.com

HTT 250 Week 1 CheckPoint: Lodging Properties

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Resource: Ch. 1 of Hotel Front Office Management

Answer the following questions in 200 to 300 words:

What are the different types of lodging properties?

Why are there so many different types?

Why has the industry moved to all of these types and brands? Is it working?

Why would an individual choose one lodging property over another?


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HTT 250 Expect Success/uophelp.com

HTT 250 Week 1 CheckPoint: Total Quality Management

For more course tutorials visit

www.uophelp.com

Resource: Ch. 3 of Hotel Front Office Management

Read Case Study 301 on pp. 91–92 of the text.

Assume you are the front office manager for a full-service hotel.

Analyze the situation and discuss solutions for improving communication between departments in your hotel. Follow the questions at the end of the case study.

Write a 200- to 300-word response.


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HTT 250 Expect Success/uophelp.com

HTT 250 Week 2 CheckPoint: Hotel Price Comparison

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This CheckPoint is based off of Discussion Question 2.

Resource: Appendix E and travel and hotel Web sites

Visit the hotel’s Web site and research its prices, in addition to the two to three travel booking Web sites you researched. Then, call the hotel for their best rate for your dates of travel. Most hotels have toll-free reservation lines.

Complete Appendix E to compare your research.

· Answer the following questions in 200 to 300 words:Did the hotel’s Web site or front desk management offer you a cheaper rate than independent travel Web sites?


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HTT 250 Expect Success/uophelp.com

HTT 250 Week 2 DQs

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Resources: Ch. 6, the Yield formula on p. 172 (Ch. 6), and Scenarios 1, 2, & 3 on p. 179 (Ch. 6) of Hotel Front Office Management

Begin this assignment by answering the following question: How is yield management, or revenue management, used in the hotel industry?

Complete the following three scenarios on p. 179 of the text.

For Scenario 1, use the formula provided on p. 172 of the text. Show your work in a Microsoft® Word document.

For Scenario 2, design your plan in 200 to 300 words.


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HTT 250 Expect Success/uophelp.com

HTT 250 Week 3 CheckPoint: Average Daily Rate

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Resource: Ch. 6 of Hotel Front Office Management

Assume you are a hotel front office manager. Consult Ch. 6 for details about duties of the front office manager. In 200 to 300 words, answer the following questions:

What tools do you possess to develop a higher average daily rate (ADR)?


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HTT 250 Expect Success/uophelp.com

HTT 250 Week 4 CheckPoint: Front Office FAQs

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Resources: Ch. 7, 8, & 9 of Hotel Front Office Management

· Create a frequently asked questions (FAQs) list for your front office employees on how to deal with hectic check in and out situations as well as with guests who claim their bills are wrong.

· Include at least five FAQs your staff might ask and provide answers to those in the list. It may be helpful to provide scenarios and suggested steps to improve the situation in the answers.

· Write a 200- to 300-word response


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HTT 250 Expect Success/uophelp.com

HTT 250 Week 4 DQs

For more course tutorials visit

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HTT 250 Week 4 DQs


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HTT 250 Expect Success/uophelp.com

HTT 250 Week 5 Assignment: Night Audit Application

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Resources: Ch. 10 of Hotel Front Office Management

Analyze Hotel Affluent’s Wednesday Night Audit in Appendix F.

Answer the following questions:

In which categories is the hotel closest to reaching its goals? In which categories is it the furthest?

What challenges or issues may be affecting the areas where the hotel is not meeting goals? What would you do as the hotel front office manager to address these issues?

As a front office manager, why must you know how to perform a night audit?


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HTT 250 Expect Success/uophelp.com

HTT 250 Week 5 CheckPoint: Night Audit

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Resource: Ch. 10 of Hotel Front Office Management

Answer the following questions in 200 to 300 words:

Why is the night audit important?

Why does a hotel need to keep track of its financial transactions each day?

How has the process of the night audit changed over time?


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HTT 250 Expect Success/uophelp.com

HTT 250 Week 6 CheckPoint: Service Management Program

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Read Case Study 1101 on pp. 332–333 of the text. Answer the question at the end of the case study.

Describe two creative ways to present a service management program to persuade manager buy-in.

Write a 200- to 300- word response


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HTT 250 Expect Success/uophelp.com

HTT 250 Week 6 DQs

For more course tutorials visit

www.uophelp.com

HTT 250 Week 6 DQs


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HTT 250 Expect Success/uophelp.com

HTT 250 Week 7 Assignment: Motivation Theories

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Your hotel front office has enthusiastic, motivated employees, but also has unenthusiastic, obstinate employees. You are concerned that the level of hospitality is suffering.

Resources: Ch. 13 of Hotel Front Office Management

Answer the following questions based on the scenario:

What motivation theories would you apply as front office manager?

Would you use the same application for everyone? Why or why not?


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HTT 250 Expect Success/uophelp.com

HTT 250 Week 7 CheckPoint: In-house Sales

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Resource: Ch. 13 of Hotel Front Office Management

Answer the following questions in 200 to 300 words:

What role does the hotel front office have in promoting other hotel services?

Who would you include in a brainstorming session to address improving the point-of-sale office?

What ideas do you have for improving the point of sale office?

How can front office sales increase the hotel’s bottom line?


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HTT 250 Expect Success/uophelp.com

HTT 250 Week 8 CheckPoint: Hotel Security

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Resource: Ch. 14 and the CPTED guidelines on p. 383 in Ch. 14 of Hotel Front Office Management

Select a small, medium, or large lodging property. As director of security, choose three key areas to focus on to improve security while remaining within your budget.

Review the CPTED areas on p. 383 of the text and prioritize three areas you think are most important.

Discuss, in 200 to 300 words, what you would implement for your hotel. You must explain your decision.


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HTT 250 Expect Success/uophelp.com

HTT 250 Week 8 DQs

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HTT 250 Week 8 DQs


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HTT 250 Expect Success/uophelp.com

HTT 250 Week 9 Final Project, appendix B C D

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A Day in the Life of a Hotel Front Office Manager

As the front desk manager for a large hotel with conference space and ballrooms, most of your days are busy; however, today is particularly busy. Your hours are normally 5 a.m. to 5 p.m. but sometimes you stay late if there are situations that require your attention. All week you have been anticipating and planning for the busy upcoming holiday weekend.


Htt 250 expect success uophelp com19

HTT 250 Expect Success/uophelp.com

HTT-250-Entire-Course

For more course tutorials visit

www.uophelp.com

HTT 250 Week 1 Assignment Organization Chart Hotel Front Office

HTT 250 Week 1 CheckPoint Total Quality Management

HTT 250 Week 1 CheckPoint Lodging Properties

HTT 250 Week 2 CheckPoint Hotel Price Comparison


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HTT 250 Expect Success/uophelp.com

for more course tutorials visit

www.uophelp.com


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