Social promotion of intercultural communication expertise and skills
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SOCIAL PROMOTION OF INTERCULTURAL COMMUNICATION EXPERTISE AND SKILLS. Partners of the project UNIVERSITÀ DEGLI STUDI DI PERUGIA Italy UNIVERSITÄT WÜRZBURG Germany UNIVERSIDADE DE SANTIAGO DE COMPOSTELA Spain KEY & KEY COMMUNICATIONSItaly L-UNIVERSITA' TA' MALTAMalta

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SOCIAL PROMOTION OF INTERCULTURAL COMMUNICATION EXPERTISE AND SKILLS

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Social promotion of intercultural communication expertise and skills

SOCIAL PROMOTION OF INTERCULTURAL COMMUNICATION EXPERTISE AND SKILLS


Social promotion of intercultural communication expertise and skills

Partners of the project

UNIVERSITÀ DEGLI STUDI DI PERUGIA Italy

UNIVERSITÄT WÜRZBURG Germany

UNIVERSIDADE DE SANTIAGO DE COMPOSTELA Spain

KEY & KEY COMMUNICATIONSItaly

L-UNIVERSITA' TA' MALTAMalta

UNIVERZA V LJUBLJANISlovenia

ACEK – ASSOCIATION FOR SPECIALIST COMMUNICATIONBulgaria


Social promotion of intercultural communication expertise and skills

PROJECT IDEA

starting points


Social promotion of intercultural communication expertise and skills

1.

foreigners have communication

problems mostly in bureaucratic-institutional

situations of interaction


Social promotion of intercultural communication expertise and skills

2.

textbooks do not really

take into account

the linguistic-communicative

needs related to these problems


Social promotion of intercultural communication expertise and skills

Main Aim

building up a guideline

describing a method

for the creation of ICC & Lc/L2

trainings modules through

learning & teaching packs


Social promotion of intercultural communication expertise and skills

Rationale/background

Intra- and Extra-European Mobility, encouraged by EU-policy, already has brought and will bring Europe to assume a constantly increasing Multicultural dimension for which its citizens – both “Autochthons" and "Allochthons" - are not yet adequately prepared. Various inquiries show clearly the communication problems in the institutional everyday life on both sides, Adults in Mobility and Adults professionally in Contact with Mobility, due to prejudice and, last but not least, the lack in a specific training policy concerning those problems.


Social promotion of intercultural communication expertise and skills

Aims

The main aim of the project is to overcome these problems by promoting knowledge, expertise and skills in InterCultural Communication (ICC) which cannot ignore the Second Language/Context Language (L2/Lc) through specific training activities addressed to Adults in Mobility and Adults professionally in Contact with Mobility (especially in institutional settings). In order to achieve this aim, it will be created and promoted:

  • an innovative methodology and tools for need based ICC training in L2/Lc Learning/Teaching

  • an ICC instruction for Adults


Social promotion of intercultural communication expertise and skills

DirectTargets

  • trainers for ICC & L2/Lc facilitators and teachers by definition ACM (may be at the same time also AM)

    Ex.:Italian language teacher for Adults

  • ICC (L2/Lc) facilitators in companies


Social promotion of intercultural communication expertise and skills

IndirectTargets

1. Adults in Mobility = ICC & L2/Lc learners

2. Adults professionally in Contact with Mobility = ICC learners

Ex.:

ad 1. immigrants – tourists - Erasmus students / teachers – soldiers - workers in humanitarian missions

ad 2. social workers as intercultural mediators / educators / trainers / teachers / doctors / counter personnel / frontline officials


Social promotion of intercultural communication expertise and skills

Approach/methodology

  • Textanalysis

  • Conversational Transcription of the spoken audio-/video-recorded material and ethnographic Conversation Analysis (cf. John J. Gumperz and his Berkeley School)

  • Training of Interpersonal (cf. P. Watzlawick) and InterCultural (cf. V. Hinnenkamp) Communication skills

  • Interactive training in small groups through problem solving, simulations and role play

  • Learning according to specific communicative needs and settings


Social promotion of intercultural communication expertise and skills

Main activities

  • identifying the training courses in ICC & Lc/L2 offered in the Partner countries

  • identifying linguistic-communicative needs for Adults in Mobility as well as for Adults in Contact with Mobility through collection and analysis of written texts as well as spoken texts audio/video-recorded in bureaucratic-institutional real-life settings

  • creating learning-packs for all Targets

  • testing the learning-pack for the Indirect Targets

  • developing an innovative training methodology

  • experimenting/starting the training course for Direct Target


Social promotion of intercultural communication expertise and skills

Expected outputs

  • report of the training offer in ICC & Lc/L2

  • definition of the linguistic-communicative needs of Adults in Mobility in bureaucratic-institutional settings

  • didactic prototypes (hardcopies and VHS/DVD)

  • guidelines for an innovative training methodology and the Grundtvig training course

  • on-line publication of selected outputs


Social promotion of intercultural communication expertise and skills

Innovative aspects

1.

focussing on

communication problems

in bureaucratic-institutional situations


Social promotion of intercultural communication expertise and skills

2a.

finding out and defining specific linguistic-

communicative needs of Adults in Mobility

2b.

finding out and defining specific linguistic-

communicative needs of Adults professionally

in Contact with Mobility


Social promotion of intercultural communication expertise and skills

3.

collecting written texts

from real-life situations

 need-tailored analysis

4.

collecting verbal interactions

from real-life situations

[spoken texts]

 transcription & need-tailored analysis


Social promotion of intercultural communication expertise and skills

5.

taking into account

visual implications of

different contexts

in multicultural situations

didactic modules


Social promotion of intercultural communication expertise and skills

6.

creating multicultural encounters

within the classrooms facilitating intercultural communication exchanges

involving Adults in Mobility

together with Adults in Contact with Mobility


Social promotion of intercultural communication expertise and skills

&

contribution to the creation of new categorizations changing the traditional language use


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