IFC Business Edge Programme

1. IFC Business Edge Programme Group 6 Elena, Andrea, Barbora, Martina Kushtrim, Rolf &Balazs

2. Management Training Products and Services • 36 different management workbooks • 5 different topics (marketing, human resources, production & operations, finance, accounting & productivity skills) • Target Group: SMEs • Tested in Vietnam; now rolled out in the Middle East, sold over 36,000 training seats • Question: is there a future for Business Edge programs?

3. SMEs increased efficiency and proffitability Increased staff skills # of trained SMEs New innovative training programme # of certified trainers Trainnings Certified process Workshops Umbrella promotion Business Edge Theory of Change

4. Assumptions • Trainers perform well • Customization is fully achieved • Training materials are suitable • Unique training programs • Quality standards are upheld • SME´s take up the training • Training can be used in practice • Program reaches sufficient number of SME´s

5. Context • Macro economic environment • Program visibility • Other competitors (training programs) • Administrative procedures/constraints

6. Questions and sub-questions What services did the program provide to whom? Was the program effective? To what extent did the trainings contribute to the increase in business activity of the SME´s participating in the program compared to the SME´s not participating in the program? 1.1. In what business and management skills were participants trained and were there changes over time? 2.1. To what extent there was an annual increase in profits of SMEs? 2.2. To what extent the number of employees did increase. 1.2. What support services were offered by the program? 5.1. To what extent did the trainings contribute to the increase in profits of the SME´s participating in the programme compared to the SME´s not participating in the programme? To what extent gender aspects have been considered by including women in the programme? 4. To what extent were SME dropouts a concern? 5.2. To what extent did the trainings contribute to the increase in efficiency of the SME´s participating in the programme compared to the SME´s not participating in the programme? 4.1. What were the numbers of SME dropouts? 4.2. What were the common reasons for dropping out?

7. Desing Matrix

11. ThankYouVeryMuchforYourAttention Group 6, EPDET 2011