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Training Data Collectors to Use Handheld Devices Updated 6/4/2013

Training Data Collectors to Use Handheld Devices Updated 6/4/2013. Ready, Set, Go. Get familiar with device functions Prepare devices Load app and right survey Get authenticated by TCEC Fully charged Sign out devices to teams. Don’t Assume Knowledge. Review Basic Functions.

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Training Data Collectors to Use Handheld Devices Updated 6/4/2013

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  1. Training Data Collectors to Use Handheld Devices Updated 6/4/2013

  2. Ready, Set, Go • Get familiar with device functions • Prepare devices • Load app and right survey • Get authenticated by TCEC • Fully charged • Sign out devices to teams

  3. Don’t Assume Knowledge

  4. Review Basic Functions Power on/off/sleep/wake Battery Slide to Unlock Home

  5. Selecting the iSURVEY app For Android users:

  6. Looking for Applications Swipe!

  7. Managing Pop-ups

  8. Starting a New Survey Select “Start” to begin a new survey

  9. Administration Screen

  10. Navigating in the Survey Back Next

  11. Question Types Single response

  12. Question Types Multiple response

  13. Question Types Open-ended

  14. End of the Core Survey

  15. Other Modules

  16. Almost Done

  17. Finishing a Survey To save the data,you must select “Touch to Finish” The survey will automatically re-start for the next store.

  18. How to Handle Partial Surveys Core – Go back to Store Statuschange response to NO Module – Go back to first questionChange response to No

  19. Resume After a Pause

  20. Notifications Updates Surveys for Upload

  21. Put the device to sleep by pressing the power button between stores. Sleep Mode

  22. Troubleshooting 1 Malfunction or dead battery

  23. Troubleshooting 2: iSurvey Got iSURVEY problems? POCs can call us at the TCEC hotline

  24. Troubleshooting 3 Data collector has trouble seeing or using device

  25. Jeanette Treiber & Robin KipkeFor questions about our lending program or this presentation, contact our office at 530.752.9951http://programeval.ucdavis.eduOur hotline number is 530.754.8929!

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