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Effective Communication Skills for Human Beings

Learn the 7 C's of effective communication, the communication process, skills for senders and receivers, communication networks, and types of communication. Improve your verbal, written, and visual communication skills in various contexts.

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Effective Communication Skills for Human Beings

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  1. GOOD MORNING

  2. PRESENTATION On Communication skills Presented By : LaljiTiwari & PratibhaPandey BBA 5THSem Central College Of IT, Raipur

  3. Meaning Communicationis the process by which we exchange meanings, facts, ideas ,opinions or emotions with other people.

  4. 7 C’S OF EFFECTIVE COMMUNICATION CLARITY COMPLETE CONCISE COURTEOUS CORRECT CONTINUITY CANDID

  5. Transmission Phase Message Encoding Medium Decoding Sender Receiver (now sender) NOISE Decoding Medium Encoding Message Feedback Phase The Communication Process

  6. Communication Skills for Human Being as Senders • Send clear and complete messages. • Encode messages in symbols the receiver understands. • Select a medium appropriate for the message AND monitored by the receiver. • Avoid filtering (holding back information) and distortion as the message passes through other workers. • Ensure a feedback mechanism is included in the message. • Provide accurate information to avoid rumors.

  7. Communication Skills for HUMAN BEING as Receivers • Pay Attention to what is sent as a message. • Be a good listener: don’t interrupt. • Ask questions to clarify your understanding. • Be empathetic: try to understand what the sender feels. • Understand linguistic styles: different people speak differently. • Speed, tone, pausing all impact communication. • This is particularly true across cultures. • Managers should expect and plan for this.

  8. Wheel Network Chain Network All Channel Network Circle Network Communication Networks in Groups & Teams

  9. Communication Media INTER PERSONAL MEDIA GROUP MEDIA MASS MEDIA

  10. TYPES OF COMMUNICATION VERBAL COMMUNICATION WRITTEN VISUAL

  11. LETTERWRITING

  12. RESUME WRITING

  13. NON VERBALCOMMUNICATION Body Shape & posture Visual sign Gestures FACIAL EXPRESSION

  14. INTERVIEW Face To Face Contact Body Language Dressing Sense Appearance

  15. Conclusion • Listening to understand- accept , clarify , ask , summarise • Conveying ideas-state purpose , convey meaning • Feeling dearly , check for understanding ,focus discussion , summarize • Different communication styles • Different communication channels • Negotiated-Problem solving, focus on situation not on personalities, be patient

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