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Care Management Group (CMG). Who we are. Founded in 1996 by a parent of a person with learning disabilities Provider of specialist support to people with learning disabilities Supported living, outreach support, day opportunities and residential services

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Presentation Transcript

Who we are

  • Founded in 1996 by a parent of a person with learning disabilities

  • Provider of specialist support to people with learning disabilities

  • Supported living, outreach support, day opportunities and residential services

  • Over 100 services across England and Wales

  • Promoting independent living

    • Opportunity for people to move on from shared housing to their own studio flats

    • Support people to move to their own accommodation with outreach support


Supported Living:

What is it?


Supported Living: What is it?

  • Supported living is where the service user has a tenancy or is the owner of the property and receives support from the agency of their choice

  • There can be no “tie in” between the support provider and the landlord

  • Supported living is not one model of support, but the term used to describe a range of services


In Supported Living, support is personalised and built around the individual’s needs, for example:

Implementing individualised staff rotas with flexible shift patterns to enable tenants to take part in activities of their choice at a time they choose. Support should be structured around the individual and what they want to do.

Supported living services can and do provide 24 hour support, including sleep-in or waking night support.

Supported Living: What is it?


Supported living at CMG around the individual’s needs, for example:


Supported living at CMG around the individual’s needs, for example:

  • CMG has extensive experience of providing specialist supported living services across Southern England which support people with learning disabilities and complex needs.

  • Our supported living services are typically set out as blocks of individual studio flats with additional shared communal areas.

  • All service users have their own tenancy agreements. This is managed and supported by our housing team – Tenant Liaison Officers.

  • All supported living services are registered with and inspected by the Care Quality Commission (CQC).


Supported living at CMG around the individual’s needs, for example:

The following photographs provide an idea of the supported living services we provide:


Person Centred Planning around the individual’s needs, for example:

PCP Coordinator – fully qualified in and champions PCP across the organisation

PCP Facilitator in each service

Plans developed with family involvement

Total Communication approach, including PCPs using photos, symbols and on DVD

Supported living at CMG: Person centred support


Supported living at CMG: Person centred support around the individual’s needs, for example:

Support to maintain current relationships and develop new ones

Support to go to college/day centre or get a job

Be happy!

Support to do chosen activities at home and in the community

Person centred plan

Support to choose own staff

Support to keep safe and healthy


Person Centred Active Support (PCAS) around the individual’s needs, for example:

Supporting service users to engage in all activities inside and outside of their home

Promotes community inclusion

Access to social, leisure, education & employment opportunities

Monitoring outcomes

Wheel of Excellence: Balanced outcomes framework

Supported living at CMG: Focus on outcomes and independence


Quality Support Team around the individual’s needs, for example:

Support changes that lead to the improvement of quality

Provides support on complying with National Minimum Standards

Service User Quality Checker Team

Employed and paid by CMG

Check the quality of our supported living services under the “REACH” Standards for Supported Living

Report findings back to the CMG Board so that areas for improvement are identified and acted upon across the organisation

Total Communication approach

Led by our Community Psychologist, with a Total

Communication champion in each service

Supporting service users to express their wishes and

make choices using a range of communication tools, for example: photos, objects of reference, video, Makaton

Supported Living at CMG: Quality above the rest


Sharing good pra around the individual’s needs, for example:ctice

All teaching and support staff will have the opportunity of visiting CMG supported living facilities and staff during the year

Looking at developing specific training around how to teach PCP and daily living skills to learners moving into supported living

Shared assessments and curriculum

Using extended curriculum and CMG Centre of excellence assessments to support living skills in the College

Outreach programme

Looking at offering an outreach programme to support learners who are interested in supported living the future

CMG / OHC Partnership – Looking to the future


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