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“ Cyberombudsmen ”. The Future of Media Accountability. State of the Media 2013. financially challenged editorially weakened more susceptible to political pressures fragmented audiences age of “ information deflation ”. Flaws of Conventional Media. increasingly on the defensive

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cyberombudsmen

“Cyberombudsmen”

The Future of Media Accountability

state of the media 2013
State of the Media 2013
  • financially challenged
  • editorially weakened
  • more susceptible to political pressures
  • fragmented audiences
  • age of “information deflation”
flaws of conventional media
Flaws of Conventional Media
  • increasingly on the defensive
  • public hungry for different sources of information
  • increasing pressure to provide “infotainment” = trivializing the news
  • victim of aging business models
e xistential questions
Existential questions:
  • Can you have journalism without journalists?
  • If so, do you need an ombudsman?
  • Why can’t “letters-to-the-editor” or unpaid bloggers do the job?
  • Internet: savior and villain of media…
bloggers the benefits
Bloggers: The Benefits
  • New perspectives
  • Fresh thinking
  • Not constrained by the newsroom culture
  • Very cheap…
bloggers the downside
Bloggers: The Downside
  • What are their standards?
  • Who holds them accountable?
  • HDWK? (“How do we know?”)
  • False information?
  • Opinion, not fact-based reporting
ethics for social media profs
Ethics for Social Media - Profs
  • Be honest and fair
  • Minimize harm
  • Understand the difference between “public” and “private”
  • Be accountable
  • Beware of making deals
user comments
User comments
  • Set up standards
  • Be clear and transparent
  • Set up pre-publication mechanisms
  • Tie the rules to the key word search
  • Be watchful for post-publish feedback
cyberombudsman
Cyberombudsman
  • More pro-active
  • Less isolated
  • Playing “offense”, not “defense.”
  • Being the “porous membrane”
  • link among citizens, journalists and the web
  • Being a true agent of “citizen democracy”
job qualifications
Job qualifications
  • Wisdom of journalism
  • Independence and sound reason
  • Skills on applying standards
  • Analysis on text, video, audio
  • Internet literacy
  • Ability for ‘cyberombud networking’
challenges online
Challenges online
  • Print columns springboard to ‘webtalk’
  • Engage fully in social media
  • Involve ‘cybervigilantes’
  • User-fed ‘hate speech tracker’
  • Intermediation for teaching, criticism
  • Cooperate on wider ethical guidance
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