Amadeus hotels product tour 2002
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Amadeus Hotels Product Tour 2002. Amadeus Hotels Product Tour. Understanding how your hotel is displayed to end users Depending on your level of access (Complete Access, Complete Access Plus, Dynamic Access) Step-by-step guide to making a hotel reservation

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Amadeus hotels product tour 2002

Amadeus HotelsProduct Tour2002


Amadeus hotels product tour

Amadeus Hotels Product Tour

  • Understanding how your hotel is displayed to end users

    • Depending on your level of access (Complete Access, Complete Access Plus, Dynamic Access)

  • Step-by-step guide to making a hotel reservation

  • What the reservation looks like to an end user


Making a hotel reservation

Making a hotel reservation

  • Step 1:Availability Displays

    • Making an Availability request

      • Multi-property display – availability display for properties in a certain city

    • Shopping for a Special Rate

    • Looking at specific Property Availability

      • Single-property display – availability display for available rates in a certain hotel

    • Explanation of the screens


Availability request for frankfurt

Availability request for Frankfurt

ENTRY:

>HAFRA4JUL-1

Hotel

Availability

Frankfurt 3

letter code

For 4th of July for

1 night


Multi property display for frankfurt

Multi-property display for Frankfurt

DE FRA TU 04JUL02-05JUL02 *SGL*

VISIT GERMANY - OR - THE ENTIRE WORLD ?

16 QUEENS HOTELS TO CHOOSE FROM >GG HTL QL PRO

AR TR CUR

1 CH+HOTEL MIRAMAR D T EUR

85.00-105.00

2 NR+COSMOS HOTEL D F EUR

159.00-179.00

3 TP!TOP HOTEL FRANKFURT A F EUR

! 50.00-95.00

4 SX!THE WIESBADEN CONTINENTAL HOTE D T EUR

! 80.00-156.00

5 ON/MEIROTELS FRANKFURT D R EUR

80.10-95.00

6 CH+HOTEL KAISERHOF D T DEM

110.00-110.00

END OF DISPLAY


What does the multi property display mean

What does the Multi-property display mean ?

Marketing

message

Currency

Code

DE FRA TU 04JUL02-05JUL02 *SGL*

VISIT GERMANY - OR - THE ENTIRE WORLD ?

16 QUEENS HOTELS TO CHOOSE FROM >GG HTL QL PRO

AR TR CUR

1 CH+ HOTEL MIRAMAR D T EUR

150.00-175.00

Area code

Line

number

Level of

Access

Rate range

Transport

code

Chain code

Name of property


Availability request for frankfurt with special rate request

Availability request for Frankfurt with Special rate request

Entry:

> HAFRA4JUL-1/SR-AMX

Special rate

For American Express

3-letter code


Multi property display for frankfurt with special rate amx

Multi-property display for Frankfurt with Special rate AMX

Rate code requested

DE FRA TU 04JUL02-05JUL02 *SGL*

VISIT GERMANY - OR - THE ENTIRE WORLD ?

16 QUEENS HOTELS TO CHOOSE FROM >GG HTL QL PRO

AR TR CUR

1 CH+HOTEL MIRAMAR D T EUR

AMX 80.00-80.00

2 NR+COSMOS HOTEL D F EUR

AMX 159.00-179.00

3 TP!TOP HOTEL FRANKFURT A F EUR

AMX ! 50.00-95.00

4 SX!THE WIESBADEN CONTINENTAL HOTE D T EUR

AMX ! 80.00-156.00

5 ON/MEIROTELS FRANKFURT D T EUR

AMX 75.00-75.00

6 CH+HOTEL KAISERHOF D T DEM

AMX 110.00-110.00

> END OF DISPLAY


Access levels

Access Levels

  • Complete Access

    • Indicated by “/” after the hotel chain code

    • Rate range shown on multi-property display taken from Amadeus database

    • Rates and availability on single-property display taken from Amadeus database and shown in cryptic mode


Single property display request for line 5 complete access property

Single-property display request for line 5 (Complete Access (/) property)

DE FRA TU 04JUL02-05JUL02 *SGL*

VISIT GERMANY - OR - THE ENTIRE WORLD ?

16 QUEENS HOTELS TO CHOOSE FROM >GG HTL QL PRO

AR TR CUR

1 CH+HOTEL MIRAMAR D T EUR

85.00-105.00

2 NR+COSMOS HOTEL D F EUR

159.00-179.00

3 TP!TOP HOTEL FRANKFURT A F EUR

! 50.00-95.00

4 SX!THE WIESBADEN CONTINENTAL HOTE D T EUR

! 80.00-156.00

5 ON/MEIROTELS FRANKFURT D R EUR

80.10-95.00

6 CH+HOTEL KAISERHOF D T DEM

110.00-110.00

END OF DISPLAY

Complete Access indicator /

> HA5

Line number 5

Hotel Availability for full available rate information


Complete access single property display

Complete Access (/) single-property display

Rate columns A and B

DE FRA DOWNTOWN TH 04JUL02-05JUL02

** SINGLE OCCUPANCY RATES **

ON/MEIROTELS FRANKFURT - FRAMER D TAXI EUR

-A- -B-

CAT TYPE INFO RATE TYPE INFO RATE

RAC 1) B1SRAC A G S 88.00 / B2TRAC A G S 95.00

COR 2) B1SCOR A G S 80.10 / B2TCOR A G S 88.00

PRO 3) B1SPRO A G S 75.00 / B2TPRO A G S 75.00

G:GNT 1-9:1-9PM HOLD D:DEP B:BFST M:MEAL S:SELL RULE

END OF DISPLAY

>

Rate line 2


Access levels1

Access Levels

  • Complete Access Plus

    • Indicated by “+” after the hotel chain code

    • Rate range shown on multi-property display taken from Amadeus database

    • Rates and availability on single-property display taken from hotel chain or representation company’s CRS.

    • Full description of hotel room.


Single property display request from line 1 complete access plus property

Single-property display request from line 1 (Complete Access Plus (+) property)

DE FRA TU 04JUL02-05JUL02 *SGL*

VISIT GERMANY - OR - THE ENTIRE WORLD ?

16 QUEENS HOTELS TO CHOOSE FROM >GG HTL QL PRO

AR TR CUR

1 CH+HOTEL MIRAMAR D T EUR

85.00-105.00

2 NR+COSMOS HOTEL D F EUR

159.00-179.00

3 TP!TOP HOTEL FRANKFURT A F EUR

! 50.00-95.00

4 SX!THE WIESBADEN CONTINENTAL HOTE D T EUR

! 80.00-156.00

5 ON/MEIROTELS FRANKFURT D R EUR

80.10-95.00

6 CH+HOTEL KAISERHOF D T DEM

110.00-110.00

END OF DISPLAY

> HA1

Complete Access Plus indicator


Complete access plus single property display seamless information from hotel provider s crs

Complete Access Plus single-property display (seamless information from Hotel Provider’s CRS)

Rate line 1

**** CLASSIC INTERNATIONAL HOTELS ****

DE FRA TH 04JUL02-05JUL02 *SGL*

CH+HOTEL MIRAMAR FRAH20 D TAXI EUR

A MEMBER OF CIH-HOTELS

1)85.00 SUPERIOR ROOM WITH TWIN BED

B2TRAC G STANDARD RACK RATE

RATE IS INCLUSIVE OF BUFFET BREAKFAST

2)105.00 DELUXE ROOM WITH DOUBLE BED

A1DRAC G STANDARD RACK RATE

RATE IS INCLUSIVE OF BUFFET BREAKFAST

3)85.00 DELUXE ROOM WITH DOUBLE BED

A1DCOR G CORPORATE RATE

RATE IS INCLUSIVE OF BUFFET BREAKFAST

END OF DISPLAY

>


Access levels2

Access Levels

  • Dynamic Access

    • Indicated by “!” after the hotel chain code

    • Rate range shown on multi-property display taken from hotel chain or representation company’s CRS

    • Rates and availability on single-property display taken from Hotel chain or representation company’s CRS.

    • Full description of hotel room.


Single property display request for line 3 dynamic access property

Single-property display request for line 3 (Dynamic Access (!) property)

DE FRA TU 04JUL02-05JUL02 *SGL*

VISIT GERMANY - OR - THE ENTIRE WORLD ?

16 QUEENS HOTELS TO CHOOSE FROM >GG HTL QL PRO

AR TR CUR

1 CH+HOTEL MIRAMAR D T EUR

85.00-105.00

2 NR+COSMOS HOTEL D F EUR

159.00-179.00

3 TP!TOP HOTEL FRANKFURT A F EUR

! 50.00-95.00

4 SX!THE WIESBADEN CONTINENTAL HOTE D T EUR

! 80.00-156.00

5 ON/MEIROTELS FRANKFURT D R EUR

80.10-95.00

6 CH+HOTEL KAISERHOF D T DEM

110.00-110.00

END OF DISPLAY

Dynamic Access indicator

> HA3

Indicates that the rate range comes from the

Hotel providers CRS


Dynamic access single property display seamless information from hotel provider s crs

Dynamic Access single-property display (seamless information from Hotel Provider’s CRS)

**** TOP INTERNATIONAL HOTELS ****

DE FRA TH 04JUL02-05JUL02 *SGL*

TP!TOP HOTEL FRANKFURT FRATOP D TAXI EUR

1)59.00 PROMOTIONAL RATE

B2TPRO G BREAKFAST AND COMMISSION INCLUDED IN RATE

COMFORTABLE ROOM WITH 2 SEPERATE BEDS

2)72.00 PROMOTIONAL RATE

B1QPRO G BREAKFAST AND COMMISSION INCLUDED IN RATE

COMFORTABLE ROOM WITH QUEEN BED

3)95.00 -COR- CORPORATE RATE

A2TCOR G BREAKFAST AND COMMISSION INCLUDED IN RATE

NICE SUPERIOR TWIN BEDDED ROOM

4)80.00 -COR- CORPORATE RATE

A1TCOR G BREAKFAST AND COMMISSION INCLUDED IN RATE

NICE SUPERIOR FRENCH BEDDED ROOM

5)95.00 -COR- CORPORATE RATE

A1KCOR G BREAKFAST AND COMMISSION INCLUDED IN RATE

NICE KING BEDDED SUPERIOR ROOM

6)50.00 -COR- CORPORATE RATE

B2TCOR G BREAKFAST AND COMMISSION INCLUDED IN RATE

COMFORTABLE ROOM WITH 2 SEPERATE BEDS

MORE

>


Making a hotel reservation1

Making a hotel reservation

  • Step 2:Check for more information

    • General hotel information

    • Rate information

      • in Hotel Terms from Complete Access single-property displays

      • in Hotel Pricing from Complete Access Plus and Dynamic Access single-property displays

    • Chain information


Amadeus hotels product tour 2002

General Hotel Information (Hotel Features)Entry: HF + line number (from multi-property display)HF (from single-property display)

DE FRA CH+FRAH20 HOTEL MIRAMAR

LOCATION ----------------------------------------------- L - LOC

BERLINER STRASSE 31

FRANKFURT 60311

GERMANY

-TEL: -49-69-920 39 70

-FAX: -49-69-920-39 769

-THE HOTEL IS SITUATED IN THE ABSOLUTELY CITY

-CENTER OF FRANKFURT. THE MAIN RAILWAY STATION

-CAN BE REACHED BY WALKING WITHIN 10 MINUTES.

-MOST POINTS OF INTEREST ARE IN WALKING DISTANCE.

EXTRA CHARGES ------------------------------------------ E - EXT

-TAX: -TAX INCLUDED IN ALL RATES.

-SVC: -SERVICE INCLUDED IN ALL RATES.

-MEAL: -BREAKFAST INCLUDED IN ALL RATES.

-ADDITIONAL OCCUPANTS:

-ROLLAWAYS ARE AVAILABLE ON REQUEST.

-CRIBS ARE NOT AVAILABLE.

MORE

>


Rate information hotel terms or pricing

Rate information (Hotel Terms or Pricing)

DE FRA ON/FRAMER TH 04JUL02-05JUL02 *SGL*

MEIROTELS FRANKFURT D TAXI EUR

PRICING --------------------------------------------------------

CAT TYPE INFO RATE

RAC 1) B1SRAC A G S 88.00

G:GNT 1-9:1-9PM HOLD D:DEP B:BFST M:MEAL S:SELL RULE

RATE DESCRIPTION --------------------------------------- D - DES

-RAC : RACK RATE EXCLUDED

BREAKFAST.

RATE INCLUSIONS/EXTRAS --------------------------------- I - INC

-TAX : NOT INCLUDED

-SVC : INCLUDED

-COMMISSIONABLE RATE: YES-10 PERCENT

SELL RULES --------------------------------------------- S - SEL

-ADV : 2 DAY ADVANCE BOOKING REQUIRED

CANCELLATION POLICY ------------------------------------ C - CXL

-REFUND REQUIRES CANCEL BY 6 PM DAY OF ARRIVAL

MORE

>

Entry: HT +

required rate

line number

and column

(e.g. HT1A)

For Complete

Access Hotel

Entry: HP + required rate line number (e.g. HP1) for Complete

Access Plus or Dynamic Access Hotel


Hotel chain information ais pages entry gghtl hotel chain code e g gghtlmc

Hotel chain information (AIS pages)Entry:GGHTL + hotel chain code (e.g. GGHTLMC)

INDEX EN 11OCT01 1532Z

GHTL*******************************************************

* *

* MC * M A R R I O T T G E N E R A L I N D E X * MC *

* *

***********************************************************

-----------------------------------------------------------

KEYWORD TOPIC DESCRIPTION ENTRY

-----------------------------------------------------------

MARRIOTT..........ALL ABOUT MARRIOTT HOTELS......GGHTLMCMAR

NEWS..............ALL THE LATEST NEWS............GGHTLMCNEW

POLICY............POLICY SUB INDEX...............GGHTLMCPOL

HELP..............HELP CONTACTS..................GGHTLMCHEL

-----------------------------------------------------------

ACCESS............COMPLETE ACCESS PLUS...........GGHTLMCCAP

BROCHURES.........HOW TO OBTAIN BROCHURES........GGHTLMCBRO

CANCELLATION......MARRIOTT CANCEL POLICY.........GGHTLMCCAN

>


Making a hotel reservation2

Making a hotel reservation

  • Step 3:You have made your choice

    • Create a PNR (Passenger Name Record)

    • Sell a room at a hotel


Create a passenger name record pnr

Create a Passenger Name Record(PNR)

  • Create PNR with name NM1Test/Traveller Mr

  • Airline and/or car booking (if applicable)

  • Hotel booking (see next slide)

  • Contact number: APNCE12121212-B or -H

  • Address: AM Amadeus Marketing

  • Reference:RT Travel Agent

  • End transaction: ET


Hotel sell from single property display

Hotel Sell (from single property display)

  • From Complete Access single-property displayEntry:

    Explanation: Hotel Sell, rate line number and column, credit card guarantee

  • From Complete Access Plus or Dynamic Access single-property display

    Entry:

    Explanation: Hotel Sell, rate line number, credit card guarantee

> HS1A/G-CCVI4974999906219057exp1202

> HS1/G-CCVI4974999906219057exp1202


What the booking will look like to an end user

What the booking will look like to an end user?

Arrival/departure

Hotel segment

Chain code

City code

RP/NCE1A0950/

RF TEST

1.TEST/TRAVELLERMR

2 HHL CH HK1 FRA IN04JUL OUT05JUL B2TRAC EUR85.00 DLY H20

HOTEL MIRAMAR/BC-B2TRAC/BS-12345675/CF-IH504926

/G-CCVI4974999906219057EXP1202 *CH+

SEE RTSVCH

3 AP NCE12121212-B

4 AM AMADEUS MARKETING

>

Room/Rate Code

Hotel

name

Daily Rate

Confirmation number

Booking source (IATA Number)

Room type/rate code

Status Code and number of rooms booked

(HK = Confirmed)


Congratulations you have made a reservation with amadeus

Congratulations...you have made a reservation with Amadeus!


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