Gopro product portfolio 2009
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GoPro Product Portfolio 2009. GoPro: Where We Stand. Leading developer of solutions for human workflow and case management Celebrated solutions Strong market position, growing profits Investing in technology development Product history spanning 15 years

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Gopro product portfolio 2009

GoPro Product Portfolio 2009


Gopro where we stand

GoPro: Where We Stand

Leading developer of solutions forhuman workflow and case management

Celebrated solutions

Strong market position, growing profits

Investing in technologydevelopment

Product history spanning 15 years

Annual upgrades of main products and regular major releases


You asked we delivered

You Asked, We Delivered

Communicating with users

  • Ticket system

  • Annual conference

  • Meetings with user groups

  • Feedback from business partners


Our vision

Our Vision

Fulfil the needs of case, document and process management for both public and private organisations

Our Product Portfolio provides different user groups with the flexibility to tailor their system to their needs and software environment, with the option of adding functionality and localization.

Bring focus and clarity to your working environment

GoPro helps you use information intelligently. Maximise efficiency and improve agility on the market with dynamic business processes and coordinated access to accurate real-time information.


A better user experience

A Better User Experience


Gopro product portfolio

GoPro Product Portfolio

Versatile Products,Powerful Features


The needs of gopro users

The needs of GoPro users…

Integration with desktop environment

A simple way to customize the system

Simple administration

Simple but effective interface

Structuring of all documents and email

Client management

Case management

Process management

Responsibility and case status

Increased ROI;

Greater value from the installed solution

Integrate backend and the web

Complete overview of employee status


Represented in the product portfolio

... represented in the product portfolio

Integration with desktop environment

A simple way to customize the system

Simple administration

Simple but effective interface

Structuring of all documents and email

Client management

Case and process management

Responsibility and case status

Increased ROI;

Greater value from the installed solution

Integrate backend and the web

Complete overview of employee status


Gopro essential

GoPro Essential

A powerful solution for client-, case-, and document handling

  • Our core case-, communications- and clientmanagement system

  • Full integration with GoPro Desktop

  • Easyinstallation and maintenance


Gopro advanced

GoPro Advanced

Streamline your daily operations with time saving tools

  • Give your company a professional image with template support and bulk mail* management

  • Gaininstant overview of the information in your system with categories and journal keys

  • Track and organise work with powerful teamwork tools


Gopro processes

GoPro Processes

Design and implement standard business processes in a simple, cost-effective way

Organise workflow and ensure that work conforms to quality standards with phases and approval cycles

Stay informed of new and ongoing cases with calendar integration


Gopro documents

GoPro Documents

Get the benefits of full-featured Document Management

Prevent information loss with version control

Centralise document storage, savingenergy and storage space


Gopro knowledge

GoPro Knowledge

Information tools for a comprehensive overview of your company's status

One-click access to information from external web services

Automatically monitorthe attendance and calendars of employees

MyPlace view provides overviewof cases, open phases or documents of interest

Content-sensitive actions, look-up and guidance


Gopro self service

GoPro Self Service

Give your customers access to the online services they demand

Give your customers online access to services and status updates

Empowers customer/citizen participation

Includes full SharePoint integration


More for less

More for Less

GoPro Professional Plus

GoPro Enterprise


Gopro professional plus

GoPro Professional Plus

GoPro Professional Plus is a bundle for GoPro Essential, GoPro Advanced, GoPro Processes , GoPro Documents and GoPro Knowledge

Fits the needs of middle sized private and public organisations

Additional features to earlier products such as GoPro.net


Gopro enterprise

GoPro Enterprise

GoPro Enterprise is a bundle of the whole GoPro Product Portfolio as well as the Portal interface for the Self Service solution

Perfect for large-scale organisations or businesses

Best choice for service oriented organisations

Best product value


Meeting your needs

Meeting Your Needs

Mapping target user groups to GoPro products

No need to install what you do not need

Sample setup scenarios


Scenarios simple installation

Scenarios : Simple installation

GoProEssential

GoProAdvanced

GoProProcesses

For a small organisation with storage needs of less than 50.000 documents, GoProEssential may suffice.

For unlimited documents option and more advanced functionality like categorisations andtemplate supportadd GoProAdvanced.

For review cycles and automatic processes, GoProProcessesis a valuable addition to the portfolio.


Scenarios medium size installation

Scenarios : Medium size installation

  • If you have GoPro Essential, Advanced and Processes, you might want to deploy GoPro Documents for added Document Management options.

  • In a teamwork environment, the versioning options of GoPro Documents can prove invaluable.

  • Furthermore, GoPro Self Service is essential for all organisations that service a large number of customers or citizens. The solution can save a great deal of time on data input from customers, resulting in increased ROI.

GoProEssential

GoProAdvanced

GoProProcesses

GoProSelf Service

GoProDocuments


Scenarios medium and large deployment

Scenarios: Medium and Large Deployment

GoProEssential

GoProAdvanced

GoProProcesses

GoProSelf Service

GoProDocuments

To take full advantage of the GoPro Product Portfolio, your organisation can deploy all GoPro products:

  • GoPro Knowledge adds value to various features of the GoPro Product Portfolio, and gives you complete overview of available employees.

  • The Guidance features will enable your organisation to ensure seamless work procedures, leading to increased quality of service which will have a positive effect on your long term revenue stream.

  • A portal interface is available, as well as a customisation license for further options of tailoring the system to your needs.

GoProKnowledge


Upgrade paths

Upgrade Paths

How will this look?

Upgrade paths for existing customers

Sample deployment scenarios


How will this look

How will this look

  • Products priced separately for flexible installations

  • Excellent value on package deals

  • Special offer for existing customers: upgrade to the bundling offers before 2q 2010, without having to buy new licenses (same for more maintenance)

  • A great deal on new technology

  • Let us take a look...


Upgrade your system

Upgrade your system

GoPro Professional Plus

Free*

Payment

Payment

GoPro

Current Solution

GoPro

Current Solution

GoPro

Current Solution

2009

After 1q 2010

2011

Free* upgrade for existing customers until end of 1q 2010

*No initial price for users of GoPro.net.

*Can affect the monthly maintenance fee depending on size and deployed solutions.


Upgrade your system1

Upgrade your system

GoPro Enterprise

Free*

Payment

Payment

GoPro

Current Solution

GoPro

Current Solution

GoPro

Current Solution

2009

After 1q 2010

2011

Free* upgrade for existing customers until end of 1q 2010

*No initial price for users of GoPro.net.

*Can affect the monthly maintenance fee depending on size and deployed solutions.


Maintenance

Maintenance

  • By default we will upgrade

    • GoPro .NET

      => To GoPro Professional Plus

  • Other available options

    • GoPro Essential + GoPro Advanced + GoPro Documents will not bring changes to maintenance fees

    • GoPro Enterprise with increase of +35% - 70% (depending on deployment size)


Thank you

Thank you


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