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Human based design. Engaging the population of end users to design the system.

“There’s No Business Unless You Show Me the Business ” What are the possible or probable futures emerging from various themes?. Human based design. Engaging the population of end users to design the system.

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Human based design. Engaging the population of end users to design the system.

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  1. “There’s No Business Unless You Show Me the Business”What are the possible or probable futures emerging from various themes? • Human based design. Engaging the population of end users to design the system. • Business models for peer and family organizations. Coherent business cases for peer organizations. • Measurement is key-how to measure the program, the process, and the resource use. • Technology will be key-connectivity with others • Reframing what we do. • Demographics are changing • WE get in the way of our futures. • Language matters-we lose people in the vision with the wrong language • Values matter • Have to have shared messaging of SUD/MH-no more division. • We need DATA! Get used to DATA!

  2. “There’s No Business Unless You Show Me the Business”What compelling role and/or contribution does behavioral health play/bring? • We are good at human design-engaging the end user in the system. • We are experts in helping change. • We can transform lives • Build relationships, build partnerships, this is our expertise.

  3. “There’s No Business Unless You Show Me the Business”What are the challenges and opportunities for us as this future unfolds? • Framing the Challenge/Problem – Asking yourself the right questions, or you will miss the opportunity to solve the problem. • No Health Economic Case Yet • How to “sell” explain life transformation? How do we articulate our vision and what we can do in the future? • Stop being victims/”begging” for the vision • Partnering with those who balance our skills (evaluation expertise, data gathering, creating a coherent story) • Use our skills differently-being able to use our understanding of behavior change to change decision makers. • Embracing our Expertise and Stepping into our shoes!

  4. “There’s No Business Unless You Show Me the Business”Where are we seeing this future emerging? Programs, resources, examples. • We know what works. • Peer models • Recovery models • Shift from: 1 to 1  1 to Many Many to Many • New kinds of funding structures-Social Impact Bonds

  5. “There’s No Business Unless You Show Me the Business”What does this mean for leading for the future? • Managing anxiety and yet feeling enough anxiety. • Expand what we measure • Bring solutions to the table • Understand the landmines in selling the story? Identify the characters and what each character values-sell to the value-engage their shared value. • We are hesitant to measure what we do because we are afraid of it. • Embracing our Expertise and Stepping into our shoes! • Get out of shameful role “specialness” and stand tall on what we do. • Embrace heroism • Good Story Tellers • Need people who can see the future and hold the future in one hand and the present in another. • Need people comfortable and okay with vague and unknown.

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