What s required in knowledge technologies a practical view
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What’s Required in Knowledge Technologies – A Practical View. Reid Smith Vice President, Knowledge Management Schlumberger Limited. Knowledge Management. … Improving organizational capability. Create a new working environment where knowledge and experience can easily be shared

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What’s Required in Knowledge Technologies – A Practical View

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What s required in knowledge technologies a practical view

What’s Required inKnowledge Technologies– A Practical View

Reid Smith

Vice President, Knowledge Management

Schlumberger Limited


Knowledge management

Knowledge Management

… Improving organizational capability

Create a new working environment where knowledge and experience can easily be shared

Enable information and knowledge to emerge and flow to the right people at the right time so they can act more efficiently and effectively


Apply everywhere what you learn anywhere

Apply everywhere what you learn anywhere


Apply everywhere what you learn anywhere1

Connecting

People to

Information

People to

Business

People to

People

People to

Communities

Collaborating

Apply everywhere what you learn anywhere

  • Make better decisions

  • Make faster decisions

  • Do more with less

  • Speed up learning

  • Improve motivation


Knowledge technologies present and future

Knowledge Technologies – Present and Future


What s required in knowledge technologies a practical view

  • First Wave KM

    • Technology

      • Portals, Collaboration,

      • Document Management,

      • Little Integration

    • Process

      • Best Practices, Validation

    • People

      • Communities of Practice


Enterprise information portal

Enterprise Information Portal

All important information from both inside and outside the company delivered to the desktop

  • unstructured & structured data

  • thin client →web browser

  • Search & Browsing

  • Services

    • Presentation – Visualization•Subscription – Notification

    • Collaboration• Personalization

    • Publishing & Distribution • Data Feeds

    • Data Feeds •Security

  • Trends

    • Finding → Doing•Multi-Purpose Information


  • What s required in knowledge technologies a practical view

    • Infrastructure

      • e-business

      • XML

      • Wireless Devices


    What s required in knowledge technologies a practical view

    • Knowledge Representation

      • Transparent Interfaces

      • Workflow Capture

      • Expertise

      • Incomplete, Ephemeral Knowledge

      • Integration

      • Standards


    What s required in knowledge technologies a practical view

    • One-Stop Search /

    • Case-Based Reasoning

      • Speed, Precision, Recall

      • Natural Language

      • Integration / Interaction

      • Multilanguage

      • Multiple Media


    What s required in knowledge technologies a practical view

    • JIT Knowledge Delivery

      • Agents

      • Help Wizards

      • e-learning


    What s required in knowledge technologies a practical view

    • Knowledge Powered Enterprise

      • Real-Time Knowledge Management

        • – Everyone Contributes

        • – KM Embedded in Workflow

        • Seamless Information Space

        • Integrated Simulation / Decision Support

        • Data Mining / Knowledge Discovery


    Decisions in real time

    Decisions … in Real Time

    OilCo Well Engineer: We're planning to sidetrack well B23 in the Fifties field and are hoping you’ll buy in. For $10 million you can become a full 1-percent partner. A 96-hour shut-in test ended a few minutes ago. It indicates additional reserves of 750,000 barrels of oil and an initial sand-free production rate of 4,300 barrels per day…. We could do this tomorrow.

    Investor, consulting his Knowledge Hub: I see that a sidetrack can double my rate of return, with a payback time of 30 days for 1-percent interest.… Count me in.


    What s required in knowledge technologies a practical view

    • Knowledge Creation / Innovation

      • Continuous Learning


    What s required in knowledge technologies a practical view

    • JIT Knowledge Delivery

      • Agents

      • Help Wizards

      • e-learning

    • One-Stop Search /

    • Case-Based Reasoning

      • Speed, Precision, Recall

      • Natural Language

      • Integration / Interaction

      • Multilanguage

      • Multimedia

    • First Wave KM

      • Technology

        • Portals, Collaboration, Document Management,

        • Little Integration

      • Process

        • Best Practices, Validation

      • People

        • Communities of Practice

    • Knowledge Powered Enterprise

      • Real-Time Knowledge Management

        • Everyone Contributes

        • KM Embedded in Workflow

      • Seamless Information Space

      • Integrated Simulation / Decision Support

      • Data Mining / Knowledge Discovery

    • Knowledge Representation

      • Transparent Interfaces

      • Workflow Capture

      • Expertise

      • Incomplete, Ephemeral Knowledge

      • Integration

      • Standards

    • Infrastructure

      • e-business

      • XML

      • Wireless Devices

    • Knowledge Creation / Innovation

      • Continuous Learning

    Today

    Long Term


    The end

    The End


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