Chapter Four. Analyzing Work and Designing Jobs. Introduction. Key elements and their considerations are at the heart of analyzing work. Through the process of work flow design , managers analyze the tasks needed to produce a product or service. A job is a set of related duties.
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Analyzing Work and Designing Jobs
Job design should take into account factors that make jobs motivating to employees.
Job Characteristic Model describes jobs in terms of five characteristics:
Job enlargement refers to broadening the types of tasks performed.
Job extensionis enlarging jobs by combining several relatively simple jobs to form a job with a wider range of tasks.
Job rotation does not actually redesign the jobs, but moves employees among several different jobs.
Job enrichmentis empowering employees by adding decision-making authority to their jobs. It comes from the work of Frederick Herzberg.Designing Jobs That Motivate
Self managing work teams objectives.have authority for an entire work process or segment.
Flexible work schedules offer alternatives to the 8-5 work job.
The study of the interface between individual’s physiology and the characteristics of the physical environment is called ergonomics.
Goal is to minimize physical strain on the workers by structuring the physical work environment around the way the human body works
2001 OSHA regulationsDesigning Jobs That Motivate