Survey Methodology Four Point Scale. Overall Physician Satisfaction Indicators. All indicators (mean scores) are above HealthStream (HSTM) Research National Norms Top box ratings (*VS/DW), while somewhat lower for all indicators vs. last period, were higher than HSTM Norms.
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*VS= Very Satisfied; DW= Definitely Would
Mean statistically higher than HSTM Research mean
Mean trended down from previous survey; not statistically significant
Primary Care – 42%,Surgical – 24%, Medical – 18%, Hospital Based – 16%, Psychiatry – 1%
Frequent User – 32%, Hospital Based – 27%, Frequent Referrer – 25%, Other – 16%