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You've got personalised library mail!

You've got personalised library mail!. a personalised current awareness service for library and information staff Robin Yeates NewsAgent for Libraries c/o LITC (Library Information Technology Centre) South Bank University. Agenda. Introduction From Search and Browse to Alerting

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You've got personalised library mail!

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  1. You've got personalised library mail! a personalised current awareness service for library and information staff Robin Yeates NewsAgent for Libraries c/o LITC (Library Information Technology Centre) South Bank University

  2. Agenda • Introduction • From Search and Browse to Alerting • Description of Service • Collaborative Effort • An Open Solution • Issues and Opportunities • Conclusions

  3. From Search to Alerting • Start with Search • Move to Browse • Growth of Email • Communities need Alerting • Moves to Customise, Personalise • Libraries must provide remote user support

  4. Description of Service • Scenario 1 - Irina, Librarian • Scenario 2 - Robin, Researcher • Scenario 3 - Andrew, Web newsletter publisher

  5. Collaborative Effort • LIS Academics, librarians, publishers, developers • LITC, South Bank University • CERLIM • Fretwell-Downing Informatics Ltd • UKOLN, University of Bath • UWA/DILS, University of Wales at Aberystwyth

  6. An Open Solution • OLIB7 • DC.dot / metadata • User study - electronic alerts popular • Email main focus for info delivery • Attention to exploitation planning • Need for widespread standards support

  7. NewsAgent Admin client Alerts Web Browser Email System Email HTML Client DC.dot tool Email Text Client Architecture Web site with metadata Web site with metadata Web site Harvest robot Parsers - HTML/NA NewsAgent Metadata Store / Profiles

  8. First prototype

  9. Joining or entering to update a profile

  10. Choosing Topics to store

  11. Checking current Topics

  12. Testing current Profile...

  13. ...and viewing results

  14. Examine metadata

  15. Control alerts

  16. Receive HTML email...

  17. …or plain text emails

  18. Amend your profile...

  19. …or create/modify Topics

  20. Issues and Opportunities • Authoritative and significant content • Free to users • Business model uncertainty • User focussed current awareness service • Contact us !!

  21. Conclusions • Portals • Aggregation --> Users • Librarians can assist • Individual service • Address user confidence

  22. Website • http://www.sbu.ac.uk/litc/newsagent/ • Contact: • Robin Yeates, Senior Researcher • LITC, South Bank University • email: robin.yeates@sbu.ac.uk

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