The prospect of coordination of information society development process
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The prospect of coordination of information society development process. Aurimas Matulis, Information society development committee under the Government of the Republic of Lithuania. State priority. Development of information society – one of the common goals of Lithuanian Government.

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The prospect of coordination of information society development process

The prospect of coordination of information society development process

Aurimas Matulis,

Information society development committee

under the Government of the Republic of

Lithuania


State priority

State priority

Development of information society – one of the common goals of Lithuanian Government.

Programme of the Government of the Republic of Lithuania for 2001-2004


The basic directions of lithuania information society development

The basic directions of Lithuania information society development

  • To increase of people competence in IT range;

  • To modernize Public Administration;

  • To promote electronic business;

  • Preservation of Lithuanian language and culture.

The Government Resolution "On the strategical plan of Lithuania information society development”

adopted on 10of August 2001


Public administration of lithuania information society development

Public administration of Lithuania information society development

  • Processes of information society are horizontal – there is a demand of close cooperation between institutions.

  • Specific importance in organizational structure is layd on non governmental organizations and businesses. Actions of them are stimulating society interest of informations society processes, analyses and performs various projects of information society.


The prospect of coordination of information society development process

Information Society Development

Seimas Information Society Development Committee

Office of Knowledge society councilunder the President ofLithuania Republic

Government institutions

Information Society Development Commission leaded by Prime Minister

Information Society Development Committee under the Government of Republic of Lithuania

The Ministry of the Interior

The Ministry of Transport and Communications

Governance institutions

Association ”Infobalt”

Lithuanian Computer Society

Association“Knowledge society council”

Private sector


Planning changes

Planning changes

“Lithuanian Information Society Development strategy” is prepared

  • Information Society Development programme every 2 years.

  • Reports, based on achieved results, funds, dinamics


The prospect of coordination of information society development process

Increasing number of houhold computers and internet connections

in 1996-2004

30

25

25

Computers

20

20

%

15

Internet

connection

12

10,6

10

%

9

7,7

5,9

5

5

3,2

3

2,3

2

2

1

0

1996

1997

1998

1999

2000

2001

2002

2003

2004

Source: Statistical department


The prospect of coordination of information society development process

Source: TNS Gallup


The prospect of coordination of information society development process

Source: TNS Gallup


Concept of the law on information society services

Concept of the Law on Information Society Services

  • Service providers will be obliged constantly, directly and easily provide specific information for consumers, Will be defined Government authorized authority and other competent institutions.

  • concrete requirements for commercial information, commercial information provided by e-mail, commercial information about regulated professional practice.

Resolution No 1276 by the Government “On Approval of the Concept of the Law on Information Society Services” 11 October, 2004


Concept of the law on information society services1

Concept of the Law on Information Society Services

  • Will be defined what information service provider must provide to consumer, consumer will be able to determine and fix entry mistakes, requirements for contracts made in electronic way will be set;

  • Will be settled responsibility of service providers, its limits, exceptions, illegal activity prevention. Service providers will be in charge of information storage.

  • Concrete code requirements for business, trade and consumers associations or other organizations related to services of information society will be defined.

Resolution No 1276 by the Government “On Approval of the Concept of the Law on Information Society Services” 11 October, 2004


Concept of the law on information society services2

Concept of the Law on Information Society Services

  • Tools and ways of solving contentions that arises by providing electronic services between service providers and consumers.

  • Will be defined functions and rights of Government authorized authority in cooperation with EU institutions, member states and international organizations and performing supervision of electronic services provision.

  • Will be settled responsibility for breach of law, made offers to Government and Minister of economy.

Resolution No 1276 by the Government “On Approval of the Concept of the Law on Information Society Services” 11 October, 2004


Development of e services

Development of e-services

eGovernment is a tool for implementation of a Public Administration reform and State functions.

Based on IT – user-oriented, business model in Public Administration.


The prospect of coordination of information society development process

The objective of the Concept for eGovernment

  • To develop effective means allowing to adapt public administration to the modern needs;

  • To analyse and reform the decision-making process to such an extent that public administration would suit the modern management knowledge;

  • To increase the speed of services of public institutions and improve their quality by applying IT for data processing, management and services delivery through digital channels.


The three levels of rulling egovernment

The three levels of rulling eGovernment


Government in the new millennium

Government In the New Millennium

Source: Cisco Systems Inc 2003.

17


The prospect of coordination of information society development process

Phases of services

Level 4

Fully interacting

A user will submit a questionby

electronic means and willbe provided

with a valid electronic service.

Level 3

Partially interacting

A user’s identity is established within a

system. A user may present questions

And institutions answers. The service is

delivered non-electronically.

Level 2

Partially transaction

An institutions providesto user partially

automated forms and questionnaires which my

be filled in and printed by a user.

Level 1

Online information

service

An institutionprovidespublic information

via the Internet


Fully developed electronic public services

For citizen

Income tax declaration;

Browse for publications in public libraries;

Search of vacancies (including public administration);

Interactive medical counselling and registering with a doctor via reception offices;

For business

Value added tax (VAT);

Corporate taxes;

Customs declaration;

Social allowances to employees;

Data provision of Statistics;

Public procurement;

Fully developed electronic public services


Dynamics of persenatage of electronic public services in 2004

Dynamics of persenatage of electronic public services in 2004

Total index of electronic public services– 62 %.

Source: TNS Gallup


Development of egovernment

Development of eGovernment

  • Expansion of eGovernment portal.

  • Development of eGovernment in regions.

  • Infrastructure of e-signature.


Electronic gateway of governme n t

Electronic gateway of government


The prospect of coordination of information society development process

Electronic gateway of government

Today this portal links up 726 electronicpublic services, which according to interactive level divides into four phases.


Expansion of egovernment portal

Expansion of eGovernment portal

  • Full interaction with person identification (3rd and 4th security level)

  • Module of declaration of living location

  • Strategy for Public Administration till 2010 (main goal – transparent, effective, citizen-centred system for Public Administration


Increasing number of users

Increasing number of users

  • Privileges for citizens buying computers and Internet connection.Changes to the Law on Tax declaration are made.

  • Points of Public Internet Accsses. By the end of year 2005 1000 points, all areas with population <1000.


The most requested e services

The most requested e-services

  • Job related e-services (51% of Internet users);

  • Entry to High school (48% of Internetusers);

  • Health related e-services (44% of Internet users).


Development of egovernment in regions

Development of eGovernment in regions

By encouraging eGovernment expansion in regions, the pilot project “Digital community” was implemented in Jurbarkas municipality in 2002-2003.On obtained experience base recommendation for all municipalities on development of services was formulated.


E signature supervision

E-signature supervision

  • Legal base for e-signature is created by ISDC

  • Standards for e-siganature infrastructure is aproved by Lithuanian Standards Board

  • Qualified Certificate Service Providers (in the near future):

    “5Ci” and “Verslo tinklas” as CA, RA

    Mobile operator “Omnitel” as RA of “Sertifitseerimiskeskus” (Estonia)


E signature pilot project

E-signature pilot project

Main Goal – exchange of e-documents between governmental institutions instead of paper ones

Beginning - May 17, 2004

Achieved results – heads and employees of institutions practically gets to use e-signature

Problems – additional precodures, excessive strain, non-intuitive GUI

of Document Exchange Module (DEM)


E signature pilot project requirements

E-signature pilot project (requirements)

  • Free e-signature verification (creation?) software

  • Open Standards (PKCS#7)

  • Open Architecture (XML, SMTP)

  • Legislation – ISDC has prepared “Policy Requirements for e-documents managment systems and exchange”

  • ISDC uses mobile e-signature technology – project of m-signature with “Omnitel”


E signature pilot project scheme

E-signature pilot project (scheme)

DEM

PKCS#7, XML, SMPT

DEM

DEM


M signature project scheme

M-signature project (scheme)


E signature pilot project status

E-signature pilot project (status)

  • From May 17, 2004 - patricipating 5 governmental institutions (Government of the Republic of Lithuania, The Ministry of Transport and Communications, The Ministry of Economy, Lithuanian Archieves Deparment and ISDC)

  • By the end of 2004:

    20 Govermental institutions

    Lithuanian Parlament

  • Certification Authority (CA) - ISDC

  • By the end of 2007 – all state institutions working with e-documents and e-siganture


Eu structural funds for the information society

EU structural funds for the Information Society

  • Information society is one of horizontal priority areas defined in Single Programming Document;

  • As well, there is a particular SPD measure dedicated for this area – measure 3.3 “Development of information technologies services and infrastructure”. It is aimed at public sector projects.


Spd measure 3 3 objectives

SPD measure 3.3 - objectives

  • Modernization of public administration sector, in order to increase effectiveness and openness of public institutions, develop e-services and on-line sources of public information;

  • Increase of population’s competence guaranteeing possibility to acquire ITT knowledge and skills and to apply them for professional and other activities, to get information and learn;

  • Installation of Lithuanian language in IT, by localisation of software and development of Lithuanian information resources.

  • Decreasing of social divide by creating conditions for all inhabitants of the country to use IT and information resources without reference to their social position or place of living.


Calls of spd measure 3 3

Calls of SPD measure 3.3

~ 217,7 million Litas are allocated for SPD measure 3.3 “Development of information technologies services and infrastructure” for the programming period 2004-2006:

  • „Electronic infrastructure“ – 84,3 million Litas;

  • „Electronic government and e-services“ – 126,5 million Litas;

  • „Support for project preparation“ – 6,9 million Litas.


Electronic infrastructure

Electronic infrastructure

Aims for even development of electronic communications infrastructure, and especially of broadband communication, in all regions of the country, and safety of public sector e-infrastructure.

Lots:

1. Public Internet Access Points;

2. Broadband networks;

3. Infrastructure of safe information systems.


Electronic governance and e services

Electronic governance and e-services

Aims to create possibilities for all citizens and businesses of Lithuania to use ITT for communication with public institutions and to modernize services of public sector.

Lots:

  • Interoperability;

  • Public procurement;

  • Culture and Lithuanian language;

  • Healthcare services;

  • Public e-services.


Support for project preparation

Support for project preparation

Aims to support financially preparation of documentation for projects that correspond to SPD measure 3.3 “Development of information technologies services and infrastructure”.


What is the need

What is the need?

  • Tentative tender for applications, organized in beginning of 2004, showed that demand of financial support for projects of IT services and infrastructure is more than 800 million Litas;

  • For first phase of submission of applications until 15th of September, 60 applications were submitted and total amount of requested support amounts to 258 million Litas.


What do we expect

What do we expect?

  • Increased availability of public services on-line;

  • Developed broadband networks in the country;

  • Availability of the Internet access in remote rural areas;

  • Developed healthcare services on-line;

  • Created products that help non-English speakers to use IT and global information resources.


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