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Public Safety & Homeland Security Bureau – Communications Systems Analysis Division John Healy. Disaster Information Reporting System. August 21, 2007. Outline. Background Why develop the Disaster Information Reporting System (DIRS)

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Public safety homeland security bureau communications systems analysis division john healy

Public Safety & Homeland Security Bureau – Communications Systems Analysis Division

John Healy

Disaster Information Reporting System

August 21, 2007


Outline
Outline

  • Background

    • Why develop the Disaster Information Reporting System (DIRS)

    • Roles of National Communications Systems (NCS) and the FCC in Disaster Recovery

    • Process Flows

    • Information in DIRS

  • Disaster Information Reporting System

    • Accessing DIRS

    • Viewing contact information

    • Adding/updating reports – Network status information

  • Process the data

    • Generate tables

    • Generate charts

    • Generate maps


Process during katrina
Process During Katrina

  • Carriers reported some equipment failures in Network Outage Reporting System (NORS)

    • Information incomplete

    • Information inconsistent across carriers

  • Needed information daily on the status of equipment

  • Numerous phone calls to find out information

  • Some Information transmitted via e-mails and manually summarized

  • Whole process – labor-intensive

  • Carriers contacted by numerous agencies and people in the FCC


Why develop the disaster information reporting system dirs
Why Develop the Disaster Information Reporting System (DIRS)

  • Need information on Network Status

  • Need daily updates

  • Need process to be automated

  • Need consistent data

  • Need the “right” single-points-of-contact


Disaster recovery reporting
Disaster Recovery & Reporting

  • National Communications System:

    • Overall Coordination: Coordinate the planning for and provision of national security and emergency preparedness communications for the Federal government during disasters and emergencies.

  • Federal Communications Commission (FCC):

    • Situation Awareness Data Collection: Collect network status and restoration information from companies through the Disaster Information Reporting System (DIRS).


Disaster reporting process

FCC Notifies Companies

FCC Notifies Companies

Companies Access DIRS

Companies Input Data

FCC Generates Tables &

Input for SitRep

Generate Charts,

Maps

Disaster Reporting Process

Disaster Data Collection

Disaster Data Collection

Activated

Activated

Company Activity

Done Daily

FCC Activity

NCS Activity

NCS Write SitReP

Send inputs to White House/JTRB


What information does will dirs have
What Information Does/Will DIRS Have?

  • Contact Information

  • Information on Network Status in a Disaster Area


Contact information
Contact Information

  • Name

  • Company

  • Phone Number

  • Cell Phone Number

  • Blackberry Number

  • E-mail Address

    Usually NOC People


Disaster information reporting system dirs
Disaster Information Reporting System (DIRS)

Information on Network Status in a Disaster Area

  • Wireline Switch

  • Wireline Digital Loop Carrier (DLC)

  • Interoffice Facilities – Point to Point

  • Interoffice Facilities – Rings

  • Wireline PSAP – ALI Provider

  • IXC Blocking

  • Wireless MSC/STP

  • Wireless Cell Site by County

  • Broadcast – AM, FM, TV Stations

  • CATV


Disaster information reporting system dirs using the system
Disaster Information Reporting System (DIRS) – Using the System

  • Accessing DIRS

  • Viewing contact information

  • Adding/updating reports – Network status information


Accessing the disaster information reporting system dirs
Accessing the Disaster Information Reporting System (DIRS) System

Production System

  • Go to

    https://www.fcc.gov/nors/disaster/

    Alternately

  • Go to www.fcc.gov

  • Go to E-Filing (see center at top)

  • Choose Disaster Information Reporting System



Disaster information reporting system dirs using the system1
Disaster Information Reporting System (DIRS) – Using the System

  • Accessing DIRS

  • Viewing contact information

  • Adding/updating reports – Network status information




Disaster information reporting system dirs using the system2
Disaster Information Reporting System (DIRS) – Using the System

  • Accessing DIRS

  • Viewing contact information

  • Adding/updating reports – Network status information



Add updating reports
Add/Updating Reports System

Note: FCC Users can update and add reports











Catv report
CATV Report System


Process data
Process Data System

  • Generate tables

  • Generate charts

  • Generate maps


Generate tables
Generate Tables System

  • List reports in DIRS

  • Generate data for SitRep tables




Process data1
Process Data System

  • Generate tables

  • Generate charts

  • Generate maps









Process data2
Process Data (Continued)

  • Generate tables

  • Generate charts

  • Generate maps





Timeline for dirs status
Timeline for DIRS - Status (Continued)

  • January 2006 to June 2006 – Work with major companies to determine data to collect

  • June 2006 – Test version of DIRS available

  • November 2006 to May 2006 – Friendly user tests

  • May 2007 – Training Sessions for 100s of wireline carriers, wireless carriers, broadcasters, and CATV system operators

  • July 23, 2007 – Final OMB Approval

  • August 8, 2007 – Final OMD Approval/IATO

  • August 9, 2007 – Production System put online


Resources available to help you if you would like to try dirs
Resources Available to Help You if You Would Like to Try DIRS


What will happen if disaster data collection is activated
What Will Happen If Disaster Data Collection is Activated DIRS

  • An e-mail will go to all the active contacts in DIRS.

  • The e-mail will contain the URL of the production version of DIRS.

  • The e-mail will ask the users to use the forgotten password link.

  • The users will be given a date and time when the first set of reports is due.

  • The e-mail will state that updates are due daily.


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