Exceptional Customer Service. A real world application to customer service in your business environment. Introductions. What is this seminar about? This seminar is composed of three main sections: A definition of customer service and what it means to be customer-centered.
A real world application to customer service in your business environment
10:00 Session 1
Introductions, What does it meant to be customer-centered and why is customer service important?
11:00 Tea break
11:15 Session 2
5 keys to Exceptional Customer Service
1:30 Session 3
Applying these concepts to your customers.
3:00 Session 4
Training the trainers: how you can create a culture of Exceptional Customer Service.
5 Things Tourists Don’t Like амласнаасаа ихийг өг
Not having correct change
Being stared at
5 Things That Will Bring Tourists Back
Server’s appearanceA Few Tips
Bring the bill амласнаасаа ихийг өг
Sending food back
Having proper change
What to do if you are ever tipped?
SightsCustom Tailored Information
How you can create a culture of Exceptional Customer Service.