A strategic framework for library automation l.jpg
This presentation is the property of its rightful owner.
Sponsored Links
1 / 57

A Strategic Framework for Library Automation PowerPoint PPT Presentation


  • 89 Views
  • Uploaded on
  • Presentation posted in: General

A Strategic Framework for Library Automation. Moving Beyond Web 2.0 Toward a vision for the next-generation . Abstract.

Download Presentation

A Strategic Framework for Library Automation

An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -

Presentation Transcript


A strategic framework for library automation l.jpg

A Strategic Framework for Library Automation

Moving Beyond Web 2.0

Toward a vision for the next-generation


Abstract l.jpg

Abstract

Blogs, wikis, social tagging, and other Web 2.0-inspired constructs, now commonplace, have become their own silos within the libraries' overall web presence. It's time for Web 2.0 to grow up and move into the strategic infrastructure that supports the library mission. No longer should blogs and wikis exist as stand-alone tangents and social computing be an afterthought to the overall computing environment. Breeding proposes a transformation of the way libraries approach their web presence that systematically blends Web 2.0 concepts into the fabric of its supporting technologies. Hear his tips for building on what we've learned from Web 2.0 to create an enterprise environment that more effectively supports the strategic mission of libraries.


Overview l.jpg

Overview

  • Web 2.0 Context

  • Web 2.0 critique

  • The demise of the legacy ILS model

  • A new vision of library automation that blends new concepts of an ILS with collaborative and social computing


Key library technology strategy l.jpg

Key library technology strategy

  • Support the core mission of the library

  • Deliver library content and services

  • Automation for all aspects of library operations


Web 2 0 context l.jpg

Web 2.0 Context


Web 1 0 l.jpg

Web 1.0

  • Static Web

  • Information silos

  • One-way communication


Web 2 0 l.jpg

Web 2.0

  • Coined by O’Rielly Media in 2004

  • Web + Social Computing

  • Dynamic Content

  • Highly interactive

  • Collaborative

  • Focus on the user

  • Focus on communities


Web 2 0 examples l.jpg

Web 2.0 examples

  • RSS delivery of content

  • Blogs – Web logs + comments

  • Wikis – content created in community

  • Instant Messaging, SMS,

  • Voice over IP – Skype

  • Podcasting

  • vlogs


Web 2 0 supporting technologies l.jpg

Web 2.0 supporting technologies

  • Web services

  • XML APIs

  • AJAX (asynchronous JavaScript and XML)

  • Microformats

  • OpenSearch vs SRU/SRW


Web 2 0 media l.jpg

Web 2.0 media

  • Rich media – beyond text

  • Music and audio

    • Well experienced: File swapping, p2p, iPod, MP3

  • Video

    • Recreational and academic: youtube.com, myspace.com/video, yahoo! Video, bittorrent

  • Opportunities to remix. Usually recreational, but explore ways to tap this interest with an academic slant.


The sprit of web 2 0 l.jpg

The sprit of Web 2.0

  • YouTube

  • Facebook

  • MySpace

  • Flickr


Library 2 0 l.jpg

Library 2.0

  • First mentioned by Michael Casey

  • Web 2.0 + Library = Library 2.0

  • Apply Web 2.0 concepts to library applications


Examples l.jpg

Examples

  • Library Blogs

  • New book lists through RSS

  • Wikis

    • Intranets for staff documentation

    • Collaborative resources for library users

  • Enriched library catalogs

  • User participation in library resources

    • User tagging in catalog

    • Reviews

    • Ratings


Web 2 0 benefits l.jpg

Web 2.0 Benefits

  • Major improvements in library Web presence

  • Better engagement of library users

  • Fuels energy and engagement of librarians

  • Sparks Innovation


Web 2 0 critique l.jpg

Web 2.0 Critique


Beyond web 2 0 l.jpg

Beyond Web 2.0

  • Web 2.0 concepts already 4+ years old

  • Time to start considering next phases of Web development

  • Many libraries have implemented Web 2.0 concepts in ad hoc ways

  • There has been a proliferation of Web 2.0 silos that are not well integrated with the strategic technology infrastructure that libraries rely on for the automation of their operations and for the delivery of their content and services on the Web

  • Better integration of new Web concepts into library technology infrastructure


Web 3 0 l.jpg

Web 3.0

  • Web 2.0 + artificial intelligence

  • Semantic Web

  • Web 2.0 + enterprise computing


Some of the problems with current web 2 0 efforts l.jpg

Some of the problems with current Web 2.0 efforts

  • Many/Most Web 2.0 projects result in silos of content

  • No way to integrate Web 2.0 applications with other content managed by a library

  • Often isolated from the key mission of delivering content and services to users

  • Can even push users out of the library Web presence when we need to be funneling them inward

  • Sustainability: many dead library blogs


Web 2 0 systems architecture l.jpg

Web 2.0 Systems Architecture

  • Uncoordinated matrix of data and users

  • No curation of content residing in Web 2.0 applications

  • Lack of interoperability of Web 2.0 applications

  • Lack of identity management. Web 2.0 applications inherently rely on user interaction with content. Currently there are few Web 2.0 applications that integrate with the identity of library patrons as managed by their basic automation infrastructure. E.g. ILS.


What s beyond web 2 0 l.jpg

What’s beyond Web 2.0?

  • Don’t plateau at Web 2.0 but continue the evolution of library technologies toward a fully collaborative model of computing.

  • Must evolve into an organized fabric of interrelated Web services.

  • Evolve Web 2.0 to enterprise technologies


State of library automation l.jpg

State of library automation

  • Largely in the Web 1.0 realm

  • Fragmented set of tools for library automation

  • Fragment user experience

  • Next-generation catalogs helping to move into Web 2.0


Library catalog development l.jpg

Library Catalog Development


Problems with the legacy opac l.jpg

Problems with the legacy OPAC

  • A look and feel that may not meet the expectations of the current generation of Web-savvy users.

  • The conventional library environment requires users to interact with many different interfaces, and search many different resources.

  • Overly complex

  • Not always intuitive

  • Users have to go to different places to find different kinds of information on a given topic: Library OPAC for books, Article and E-journal locators for articles.


An urgent need l.jpg

An urgent need

  • Baby boomers and Gen X’rs are happier with traditional forms of content and existing modes of service

  • Millennials will move on to non-library provided information sources and services if not readily satisfied

  • There is a lot at stake for the future of libraries in adapting to generational transitions.

  • Web 2.0 provides a metaphor and model for adapting library services to today’s Web-savvy users.


Web 2 0 flavorings l.jpg

Web 2.0 flavorings

  • A more social and collaborative approach

  • Web Tools and technology that foster collaboration

  • Blogs, wiki, blogs, tagging, social bookmarking, user rating, user reviews


Library opac 1 0 l.jpg

Library OPAC 1.0

  • Feature rich, but complex

  • Advanced Boolean Search

  • Textual displays

  • Results in alphabetical or catalog key order

  • Slow, cumbersome

  • Focused on the physical inventory


The best library opac l.jpg

The best Library OPAC?


Change underway l.jpg

Change underway

  • Widespread dissatisfaction with most of the current OPACs. Many efforts toward next-generation catalogs and interfaces.

  • Movement among libraries to break out of the current mold of library catalogs and offer new interfaces better suited to the expectations of library users.

  • Decoupling of the front-end interface from the back-end library automation system.


Working toward next generation library interfaces l.jpg

Working toward next generation library interfaces

  • Redefinition of the library catalog

  • More comprehensive information discovery environments

  • Better information delivery tools

  • More powerful search capabilities

  • More elegant presentation


Redefinition of library catalogs l.jpg

Redefinition of library catalogs

  • Traditional notions of the library catalog are being questioned

  • It’s no longer enough to provide a catalog limited to print resources

  • Digital resources cannot be an afterthought

  • Forcing users to use different interfaces depending on type of content becoming less tenable

  • Libraries working toward consolidated search environments that give equal footing to digital and print resources


Library opac 2 0 l.jpg

Library OPAC 2.0

  • Satisfying to the Web-savvy user

  • Faceted browsing – drill-down model of search

  • Graphical displays – cover art images

  • Enriched content – TOC, summaries

  • User tagging, folksonomies, ratings, reviews

  • Federated search as a separate service


The competition l.jpg

The Competition


Better l.jpg

Better?


Better34 l.jpg

Better?


Provide an integrated user experience l.jpg

Provide an integrated user experience

  • Tag items in catalog

  • System delivers content in ways that take into account the preferences and previous selections of users

    • Recommendation services

    • Option for relevancy based on user’s past search behavior

  • Reviews and ratings


Library opac 3 0 l.jpg

Library OPAC 3.0

  • Comprehensive search environment:

    • Digital on equal footing with print

    • Federated search as an integrated service: access to full-text of subscribed content

  • Beyond MARC metadata: Dublin Core XML, Onix, etc: full-text searching

  • Searching “inside the book”

  • Integrated resource sharing architecture

  • A more social OPAC with built-in tools for collaboration

  • Fully integrated with other community and campus resources

  • ILS fully integrated with other information and business systems

  • One-click fulfillment


Deep search l.jpg

Deep search

  • Entering post-metadata search era

  • Increasing opportunities to search the full contents

    • Google Library Print, Google Publisher, Open Content Alliance, Microsoft Live Book Search, etc.

    • High-quality metadata will improve search precision

  • Commercial search providers already offer “search inside the book”

  • No comprehensive full text search for books quite yet

  • Not currently available through library search environments

  • Deep search highly improved by high-quality metadata

    See: Systems Librarian, May 2008 “Beyond the current generation of next-generation interfaces: deeper search”


Beyond web 2 038 l.jpg

Beyond Web 2.0

  • Readying library collections and catalogs for the next generation will require more than a cosmetic touch-up

  • Prompts libraries to accelerate changes already underway


Moving toward new generation of library automation l.jpg

Moving toward new generation of library automation


Multiple fronts l.jpg

Multiple fronts

  • Continued development of new interfaces that embrace collaborative computing

  • Reinvent basic automation systems

  • Provide better support for the collaboration and user interactivity into the core automation infrastructure.


Rethinking the ils l.jpg

Rethinking the ILS

  • Fundamental assumption: Print + Digital = Hybrid libraries

  • Traditional ILS model not adequate for hybrid libraries

  • Libraries currently moving toward surrounding core ILS with additional modules to handle electronic content

  • New discovery layer interfaces replacing or supplementing ILS OPACS

  • Working toward a new model of library automation

    • Monolithic legacy architectures replaced by fabric of SOA applications

    • Comprehensive Resource Management

“It's Time to Break the Mold of the Original ILS” Computers in Libraries Nov/Dec 2007


Ils still in web 1 0 realm l.jpg

ILS still in Web 1.0 realm

  • The current ILS model does not lend itself to Web 2.0 concepts

  • Front-end evolving, back-end modules locked into legacy models


Ils a legacy concept l.jpg

ILS: a legacy concept?

  • ILS = Integrated Library System

    (Cataloging + Circulation + OPAC + Serials + Acquisitions)

  • Focused on print and physical inventory

  • Electronic content at the Journal Title or collection level

  • Emerged in the 1960’s – 1970’s

  • Functionality has evolved and expanded, but basic concepts and modules remain intact

  • Note: Some companies work toward evolving the ILS to competently handle both print and digital content (e.g. Innovative Interfaces)


Ils ever diminishing role l.jpg

ILS: ever diminishing role

  • Many libraries putting much less emphasis on ILS

  • Just an inventory system for physical materials

  • Investments in electronic content increasing

  • Management of e-content handled outside of the ILS

  • Yet: libraries need comprehensive business automation more than ever. Mandate for more efficient operations. Do more with less.


Dis integration of library automation functionality l.jpg

Dis-integration of Library Automation Functionality

  • ILS -- Print and Physical inventory

  • OpenURL Link resolver

  • Federated Search

  • Repositories and digital collection platforms

  • Electronic Resource Management Module

  • Discovery layer interface

  • Blogs

  • Wiki’s

  • Intranets


Is non integrated automation sustainable l.jpg

Is non-integrated automation sustainable?

  • Major burden on library personnel

  • Serial procurement / installation / configuration / maintenance cycles take many years to result in a comprehensive environment

  • Inefficient data models

  • Disjointed interfaces for library users

  • Very long cycle to gain comprehensive automation


Breaking down the modules l.jpg

Breaking down the modules

  • Traditional ILS

    • Cataloging

    • Circulation

    • Online Catalog

    • Acquisitions

    • Serials control

    • Reporting

  • Modern approach: SOA


Legacy ils e content modules l.jpg

Circulation

Acquisitions

Cataloging

Serials

Legacy ILS + e-content modules

End User

Interfaces:

OpenURL

Linking

Electronic

Resource

Mgmt

System

Federated Search

Functional

modules:

Library Blog

Library Wiki

Data Stores:

Staff Interfaces:


Soa model for business automation l.jpg

SOA model for business automation

  • Underlying data repositories

    • Local or Global

  • Reusable business services

  • Composite business applications


Soa for library workflow processes l.jpg

SOA for library workflow processes

Composite

Applications

Reusable

Business

Services

Granular

tasks:

Data Stores:


New models for library automation l.jpg

New models for library automation

  • Discard traditional modules and add-ons

  • Broad conceptual approach that proposes a library automation environment that spans all types of content that comprise library collections.

  • Close attention to defining services in ways that invite participation from individuals and groups

  • Inherent design for resource sharing


Fulfillment oriented l.jpg

Fulfillment oriented

  • Search works more like shopping

  • Content silos > syndicated content providers

  • Fulfillment = Circulation + ILL + Consortial borrowing +


Example blog module for ils l.jpg

Example: Blog module for ILS

  • Create interoperability for traditional Web 2.0 functionality

  • Become part of library discovery environment

  • Curated content

  • Makes use of patron profile in the ILS


Open library environment ole project l.jpg

Open Library Environment (OLE) project

  • Funded by the Andrew W. Mellon Foundation

    • Research in Information Technology program

  • Duke University selected to lead project

  • Core Participants: Kansas University, Lehigh University, National Library of Australia, Library and Archives Canada, University of Pennsylvania, Marshall Breeding

  • Advisory Participants: University of Chicago, Wittier College, University of Maryland, ORBIS Cascade Alliance, Rutgers University

  • Working toward a next-generation library automation environment based on SOA and business process modeling.

http://oleproject.org


Challenges l.jpg

Challenges

  • Web 2.0 community:

    • Evolution toward enterprise approach

    • Explore ways to bring concepts into systems that deliver core content and services

  • Automation Vendors

    • More modern systems based on services oriented architecture

    • Embrace collaborative computing and social networking

    • Better interoperability

    • Fewer isolated products

  • Open source community

    • Work toward new generation of library automation

    • Not simply open source versions of legacy systems


Challenges and opportunities abound l.jpg

Challenges and Opportunities abound

  • An exciting time for libraries

  • Web 2.0 fuels new excitement for modernizing library services and supporting technologies

  • Projects underway that attempt a more comprehensive approach for library automation

  • Need to bring Web 2.0 concepts into the core of library automation


Questions and discussion l.jpg

Questions and Discussion


  • Login