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Intranets, Extranets, and Enterprise Collaboration

Intranets, Extranets, and Enterprise Collaboration. General Architecture. Internet website. Internet links. Engineering server. Marketing server. Corporate Intranet. Extranet links. Extranet links. Customers. Suppliers. HR server. Legacy data server. Intranet links.

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Intranets, Extranets, and Enterprise Collaboration

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  1. Intranets, Extranets, andEnterprise Collaboration

  2. General Architecture Internet website Internet links Engineering server Marketing server Corporate Intranet Extranet links Extranet links Customers Suppliers HR server Legacy data server Intranet links Other company locations

  3. Communication and Collaboration • General reports • Quarterly report • Annual report • Stockholder meeting • Marketing • Product positioning • Competitive analysis • Current projects • Corporate home page • Message of the day • Company newsletter • Financial update • Intranet links • External links • Human Resources • Travel policies • Benefits profiles • Training programs • Sales • Competitive analysis • Current sales • Customer info • Training • Courses available • Class registration • Training profiles • Manufactoring • Total quality • management • Product schedule • Engineering • Customer Info • Recent wins • Customer visits • Customer feedbacks

  4. Intranet Information Technology Architecture Policies and standards Network Management Software Management Authoring tools Development tools Search engines Security Content and Data Software tools Firewalls passwords encryption Infrastructure TCP/IP- Hypermedia- Servers Browsers network databases O’Brien p 260

  5. Business Value of Intranets • Better access to reports; • improved productivity, speed and control; • access to engineering documents • HRM information; • internal communication system; • knowledge management

  6. Future of Intranets/Extranets • Global internal communication system; • Browser becomes universal user interface; • Legacy systems front-ended by company intranet; • Applications will become Web-enabled; • Turn information into knowledge for all emlpoyees; • Extranets will enable a significant degree of electronic bonding with customers and suppliers by allowing them to connect to our intranet.

  7. Groupware-tools Same time Different times • Face-to-face meetings • electronic • copyboards • Electronic Decision • room tools • Toolsfor • team building • Teams in place • Shiftwork Groupware • Team room tools Same place • Platforms • Internet • Intranets • Extranets • networks • Cross-distance meeting • audioconferencing • desktop videoconferencing • screen sharing • teleconferencing • Ongoingcoordination • voice mail • e-mail • fax • shared textprocessing • projec tplanning • workflowsystems Different places O’Brien p 276

  8. Traditional Way of Sharing Workgroup Information Print, copy, and distribute copies Send E-mail? Store on file-server? • Create Document in • text processor or editor • Store on desktop Allow access to your computer ? O’Brien p 278

  9. The Intranet Way of sharing Information Web-page on Web-server Author Web page Pushing via Netcast Links in e-mail Links from other pages Web browsing O’Brien p 278

  10. Groupware tools • E-mail • Voice mail • Web publishing • Meetings and planning • Task and project management • Workflow-management • Chatting • Discussion forums

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