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TEMPUS PROJECT CM-SCM-C024A06-2006

DISSIMINATION. TEMPUS PROJECT CM-SCM-C024A06-2006 QUALITY MANAGEMENT PROCEDURE FOR PROMOTING UNIVERSITY-ENTERPRISE COOPERATION. Ph.D. Brano Markić. Mostar,11.October, 2007. Name of the project partner. University of Mostar. Date of submission of this report. Name of magazine. 06.06.2007.

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TEMPUS PROJECT CM-SCM-C024A06-2006

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  1. DISSIMINATION TEMPUS PROJECT CM-SCM-C024A06-2006 QUALITY MANAGEMENT PROCEDURE FOR PROMOTING UNIVERSITY-ENTERPRISE COOPERATION Ph.D. Brano Markić Mostar,11.October, 2007.

  2. Name of the project partner University of Mostar Date of submission of this report Name of magazine 06.06.2007. Znanstveni glasnik ISSN:1025-7977 Date : 15.05.2007 Title of publication UNIVERSITY AND INDUSTRY COOPERATION AND ALUMNI SURVEY Author Ph.D.Snježana Rezić DISSIMINATION PUBLICATIONS

  3. Name of conference 18th DAAAM International Conference Date of conference 24-27- October, 2007. Name of presentation/poster Planning and Quality Management Framework at University of Mostar Authors Ph.D Snježana Rezić & Ph.D. Vojo Višekruna DISSIMINATION CONFERENCE

  4. Name of Radio/Television Radio HZ-HB & HTV Mostar Date of broadcasting 09.05.and 22.05.2007. Name of programme Open programme/KOMPAS :Person interviewed Prof. Ph.D. Vojo Višekruna Reason of interview Present situation at University of Mostar; Role of University in the Enterprise Development DISSIMINATION RADIO AND TELEVISION

  5. Name of university body Senate Of University of Mostar, and all Faculties councils Url : www.sve-mo.ba/kontrola From 01.06.2007. Date of presentation From 10.04. to 01.05.2007 Name of presentation QUALITY MANAGEMENT PROCEDURE FOR PROMOTING UNIVERSITY-ENTERPRISE COOPERATION Authors Ph.D. Vojo Višekruna, Ph..D. Snježana Rezić, Ph.D. Dražena Tomić DISSIMINATION INTERNAL UNIVERSITY PRESENTATION LINK OF PROJECT WEBSITE TO HOME UNIVERSITY (Web information about project)

  6. The benefits of project dissemination at University • of Mostar are also contributions to: • quality assurance at University • establishing advisory board • improvments the methodology of assesment • strenghtening the links and communications with • business, industry and alumi

  7. Quality assurance at University In recent decades University of Mostar has added a component of economic development to its mission, accomplished largely through transfer of university technology to existing or new businesses. In education, two categories of customers are identified. One is the Internal Customers (students) who receive the services provided by a faculty. The other category are External Customers that include the industries and government agencies which employs the graduates.

  8. In the developed management structure of the University, the primary responsibility for quality assurance are management of Faculties, School, Academy and administrative units of the University . The top management of an organization unit must demonstrate its commitment to establish and implement of the quality management system and to continuously improve the effectiveness and efficiency of the system.

  9. ADVISORY BOARD SENATE DECISION –2007.: All Faculties or departments need an independent high-level body to increase effectiveness and quality of education process. The advisory board should be made up of high-level individuals from the scientific community, bussiness/industry, and the services sector, and students.

  10. THE ADVISORY BOARD LEVEL Advisory boards are implemented at two levels: Facultylevel -Some faculties (Faculty of Law, Economy, Medicine, Civil Engineering, Agronomy, High Health School). These faculties have one study program. Curriculum level –Faculty of philosophy, Faculty of mathematics, human science and education, Faculty of mechanical engineering and computing, Academy of Fine Art. They have two or more study programs.

  11. COMPOSITION OF CURRICULUM ADVISORY BOARD The Advisory Board at the level of curriculum consists of at least 9 but no more than 15 active members (Faculty council makes decision about number of members). Nomination of members The nomination process will be as follows: a) ½ members with an academic focus and will be nominated from academic community, b) ¼ members with a business and industrial focus and will be nominated on the basis university-industry experience, c) ¼ students of final years and will be nominated on the basis of success during the study

  12. CRITERIA FOR ELECTION OF MEMBERS a) Excellence in education and research and/or research management; b) Advisory experience on a national or international level; c) Balance among science and technology disciplines including persons with specific university-industry experience (Employees of industry work at University or he’s expert in the field of study program,participates in projects,supervises students at industry) d) appropriate gender balance.

  13. THE TERM OF OFFICE The mandate for an Advisory Board member from academic and business/industry is three years, with the option to renew for up to one additional term. The term for students is one year, with the option to renew for up to one additional term. The Mandate begins October 1 (start of academic year) The Board will elect a Chairperson and vice-chairperson

  14. APPLICATION OF CANDIDATES The Candidates for Advisory Board submit a letter, at least 30 days prior to the election, where they: a) declare their interest to be a member of advisory board, b) detail the material support that they can bring to the position, and c) provide additional information in support of their election (e.g., a curriculum vitae and endorsement letters). The Election will not be discriminated in any matter, on the basis of age, disability, ethnicity, gender, marital status, national origin, political affiliation, race, religion, sexual orientation, or veteran status.

  15. START Faculty council Discusses Framework Commission elect members of Curriculum advisory board Faculty council discusses Curriculum Advisory board establish Faculty council accept framework Are members elected Is Faculty council made decision about CAB establish Is framework accepted YES NO NO Commission writes Report to Faculty council Exit YES Forming commission to prepare Framework for Establish Curriculum Advisory board Start process of composition Curriculum advisory board Faculty council discusses about members Commission prepare Framework Are members accepted Nomination of candidates from academic community Business/industry and students YES Is Framework prepared NO Candidates submit support material (CV, papers…) Curriculum advisory board is composed End THE ESTABLISHMENT OF CURRICULUM ADVISORY BOARD - FLOW CHART

  16. Responsibilities in Curriculum development

  17. Responsibilities in Curriculum development Analysing results of survey (just graduated, graduated, learning methods…. Decision obout curriculum review Advisory bord Analysis

  18. Responsibilities in Curriculum development

  19. Responsibilities in Curriculum development

  20. CURRICULUM ADVISORY BORD - EXAMPLE Faculty of Mechanical Engineering and Computing formed a Curriculum Advisory Board that consists of respected educators with strong experience relevant to computing education. It includes individuals from diverse traditions and regions, representing both theoretical and operational expertise at the full range of course levels.

  21. CURRICULUM ADVISORY BORD - EXAMPLE Computing study Prof.dr.sc. Sven Gotovac- University of Split Prof.dr.sc. Branko Jeren University of Zagreb Prof.dr.sc. Radoslav Galić University of Osijek Prof.dr.sc. Bojan Novak University of Maribor Members are nominated by the presidents and chancellors of public colleges and universities (after consulting with their faculty)

  22. CURRICULUM ADVISORY BORD - EXAMPLE 4 members from home faculty 2 memebers from industry dr.sc. Milenko Obad Dr.sc. Ante Rezić dr.sc. Vlado Majstorović (Aluminij Mostar dr.sc. Vojo Višekruna mr.sc.Božo Tomas dr.sc. Snježana Rezić HT Mostar 2 students final years of study. Ivana Ljubić Ivica Kraljević

  23. Tasks of curriculum Advisory Board We envision that this board will play a real and significant role in recommending curricula, charting direction for the development of new curricula, and guiding the course of our Curricula for computing program over the years.

  24. What are the criteria? Whatare the objectives? When does the process end? When does the process start? Excellence in education and research and/or research management; Advisory experience on a national or international level; Balance among science and technology disciplines including persons with specific university-industry experience; Appropriate gender balance to make the study attractive for new students. to adjust to market requirements at home and abroad; Accreditation of study programme September 1. Last term for Submit of material support September 25 elect members of advisory bord Election finish October 1 beginning of term In jun each year for student members elect In jun each three year for academic and bussines/industry members (nomination) WHAT? I n p u t O u t p u t Use experience of external experts in the develeopment of curriculum New curriculum increase of quality student’seducation Public benefit • Framework to establishment of curriculum advisory board • Tasks • Decision of Faculty council ESTABLISHMENT OF CURRICULUM ADVISORY BOARD Who are the stakeholders? Who are the actors and what are their activities? How? Where? Academic institution, company and studens nominated yours members. Nominated person send materials. Commission for election prepare list of members on the basis criteria Faculty council subscribe curriculum advisory board • Faculty • Bussines/Industry • Public Institutions • Service sector At the faculty and their partner institution. • Academic staff, Bussines/ Industry employeers, and students • Course and program approval and monitoring • Have a major role in curriculum design/development

  25. SURVEY • As component of dissemination we prepared University • assesment plan and questionnaires for: • just graduated students • employers • alumni (information form, networking form, and • questionnaire)

  26. SURVEY FOR JUST GRADUATED Two to three months after completion of their studies, the graduates will be asked about their professional plans and roads which are open to them. We sent survey form in July 2007. for all students which graduated in summer semester this academic year. Questions are asked about the estimation of the employment market, the success or lack in seeking employment, the correspondence between own conceptions of employment and the job found and finally also about the importance of personal further education after study completion.

  27. Questionnaire for graduatedstudents

  28. Survey for just graduated students Please mail completed questionnaire to University of Mostar, Matice Hrvatske b.b. 88000 Mostar, tel.fax.+ 387 36 310 885 e-mail:survey@sve-mo.ba 1. About You

  29. Questionnaire (only some examples of questions)

  30. ALUMNI SURVEY • Former students – assesment • Three –Five Year (Recent) Alumni Survey • Three to fiveyears after completion of their studies, the former students will be asked about: • curriculum (courses) • personal and professional skills • We sent by e-mail alumni survey form to the registered alumni and • to new alumni we sent first information formand networking form, and after that alumni survey form.

  31. Alumni Information Form ALUMNI INFORMATION FORM Alumni Information Form Please type or clearly print all information Current Name ____________________________Former Name (if applicable) _________________________ Mailing Address _______________________________Email Address_______________________________ Phone________________________________________ Year of Graduation __________ Degree Conferred ____________ Programme ________________________________________________ Please describe your professional accomplishments, publications and other newsworthy items. ____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ Please return this form in the stamped, addressed envelope provided, or email it as an attachment to alumni@sve-mo.ba Thank you for your help!

  32. ALUMNI NETWORKING FORM Alumni networking form First name_____________________________ Last name_______________________________ Address:_______________________________Phone___________________________________ Mobile________________________________ e-mail:__________________________________ Programme studied at the University of Mostar________________________________________ Student Number (if known)______________________ Do you keep in touch with your ex-classmates?YesNo If so, how do you keep in touch?E-mail phone other Which of the following would you be interested in?Social EventsCareer Fairs/Talking with students about my career Events in my area that the University would planStudent recruitmentOther:_____________________________________________________________________________________

  33. ALUMNI SURVEY FORM

  34. Who was surveyed? The graduates of University of Mostar from 2001 which work in companies in Bosnia and Herzegovina: (students from Faculty of Mechanical Engineering and The Faculty of Economy) HT Mostar ALUMINIJ Mostar FEAL Široki Brijeg MEPAS Široki Brijeg ZOVKO ŽEPČE Žepče BILO TRADE Grude BARPEH Čitluk EZ ENGINEERING Široki Brijeg HERCEGOVINA VINO Mostar ECCON ENGINEERING Čapljina ALFATERM Mostar ELMOFRIZ Čapljina MARECO Neum HIDROELEKTRANE Jajce

  35. Who was surveyed? IMEX Livno ELEKTROPRIVREDA Mostar KAPIS Tomislavgrad PIVOVARA Grude GRAFOTISAK Grude CROATIA Osiguranje Mostar MOZAIC Tomislavgrad METALAC Široki Brijeg BOREAS Kreševo DIGITREND posušje STAMAL Kreševo Total: 259 former students were surveyed.

  36. The Survey Process begins…. ALUMNI Questionnaires are sent tohumanresource managers inthese companies andtoformer students (e-mail) with more than three years‘professional experience. Inputs: List of referee firms andcontact informationforone or more alumni workingatthese formore thanthree years. Outputs Information and analyses entered on the Evaluation Form

  37. ALUMNI SURVEY Response rate was 62%.

  38. Results of Survey

  39. Professional Distribution of Alumni Respondents

  40. Answers to some questions Are you currently employed?

  41. Would you like to receive information about University?

  42. How would you rate your comprehensive educational experience at University of Mostar?

  43. Percent of alumni who said their undergraduate degree prepared them for their present job.

  44. The percentage of alumni who indicated a positive attitude toward the University.

  45. Would you recommend University of Mostar to friends and family?

  46. The percentage of alumni who said University experiences and courses were helpful in determining each of the following abilities: • Defining and solving problems

  47. How well University of Mostar develop following skills? Mean (n = 161) Problem Solving 3.86 Mathematics 3.79 Computer skills 3.78 Teamwork 3.72 Science 3.65 Program specific skills 3.5 8 Creative Thinking 3.57 Oral communication and presentation 3.52 Interpersonal Communications 3.43 Written Communication 3.37 Humanities/Social Sciences 3.26 How well University of Mostar 3.51 prepare you for your career/profession

  48. If you had to do it over again, would you choose University of Mostar?

  49. After analyse this survey we could recommend some suggestions to improve the quality of a graduating student • Practical work experience requirement • A more holistic approach and understanding of the business world • A good grasp of project management • To learn and be aware of environmental impacts and issues • Uptodate with latest technologies

  50. Conclusion • At the University of Mostar all components of dissemination may be summerized in two forms: • awareness: we discussed with others about project, stimulated discussion about the project, seeking experts to contribute to surveys, we used publications, international conferences, dissemination channels (radio and television) etc. • understanding and change: this project is encouraging individuals, faculties, departments, organisational units at the University to make changes with the goal to improve the quality management and promote university – enterprise cooperation.

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