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MUNI Operations Overview and Recent Innovations. Julie Kirschbaum San Francisco Municipal Transportation Agency, Operations Planning and Scheduling Manager San Francisco, CA. Muni operates over 3 million service hours annually

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MUNI Operations Overview and Recent Innovations

Julie Kirschbaum

San Francisco Municipal Transportation Agency,

Operations Planning and Scheduling Manager

San Francisco, CA


Muni overview

Muni operates over 3 million service hours annually

6 distinct transit technologies(hybrid bus, electric trolley bus, diesel bus, cable car, light rail, historic streetcar)

700,000 boardings daily,222 million annually

4th highest usage in the nation(passengers per capita)

Muni Overview

2


Muni service design

Designed for connectivity

Most residents within ¼ mile of service

Most destinations reachable with one transfer or less

Majority of boardings concentrated on 18 key corridors

Core grid operates at least 18 hours a day with robust 24 hour network

Muni Service Design

3


Transit first city
Transit First City

  • Safe and efficient movement of people and goods

  • Promote public transit, bicycle and pedestrian travel as attractive choices

  • Encourage innovative solutions to meet public transportation needs


Muni s challenges
Muni’s Challenges

  • Service primarily operates on-street in mixed flow, even in high-demand corridors

  • Primarily short-distance trips; many ons/offs

  • High all-day demand (not just a commute system)

  • Multiple subfleets

  • Aging fleet and infrastructure

  • Increasing demand and development but limited funding




Virtuous cycle of complete streets investments
Virtuous Cycle of Complete Streets Investments

ProjectInvestment

Mode Shift Effect

Car/bike/scooter sharing, taxi demand grows

investments in transit reliability & frequency programs

investments in bicycling infrastructure, facilities & programs

investments in walking infrastructure, facilities & programs

investments in demand management and vehicle sharing programs

More comfortable bicycle facilities= more peak period transit capacity

More transit and bicycle trips = more walking =more community & economic development

Integration is key to our transportation network’s success


Improving the muni customer s experience
Improving the Muni Customer’s Experience

Invest in Customer Amenities

Make System-wide Investments

Integrate Transit Into Other Projects

Build a Rapid Network (TEP)

11



All door boarding
All Door Boarding

  • First in the nation!

  • Half of passengers now boarding through the rear doors at busy stops

  • Dwell times down

  • Comprehensive evaluation underway


Replacement rehabilitation
Replacement & Rehabilitation

Rail replacement & switch completed at numerous locations

Twin Peaks and Sunset Tunnel projects advancing

Radio replacement and new Central Control Center projects underway

  • New hybrid buses, entire fleet expected to turn over in 5 years

  • Rehabilitation underway on portion of bus and rail fleet


Dynamic supervision
Dynamic Supervision

Centralized real-time monitoring of transit service

Staff concentrating on OTP, reducing bunches and gaps

  • Systemwide on-time performance is improving

  • Leveraging technology to support a modern, dynamic operation


Scheduling efficiencies
Scheduling Efficiencies

  • Implemented modified holiday schedules and summer schedule

  • Continuous running time and frequency adjustments

  • Free running time pilot underway (22 Fillmore)

  • All new hires are part-time



Customer first grants 8x n 14 14l 49
Customer-First Grants (8X, N, 14/14L, 49)


Transit effectiveness project
Transit Effectiveness Project

  • First comprehensive review of Muni in a generation, aims to transform Muni service to better meet customer needs

  • TEP objectives:

    • Improve service reliability

    • Reduce transit travel time

    • Improve customer experience

    • Deliver more efficient service

  • Recommendations based on unprecedented data analysis and extensive community outreach


Tep recommendations
TEP Recommendations

Improve Customer Experience and Grow Ridership

  • Establish a tiered service network to guide service delivery and capital investments

  • Restructure service and increase service hours up to 10 percent

  • Reduce travel time on key corridors by up to 20 percent


Key tep benefits
Key TEP Benefits

Tiered System of Service

Tiered Network (Rapid, Frequent, Grid, Circulators and Express) will provide a morelegible hierarchical system similar to roadway system (i.e. Highway, Arterial streets, local streets).

Strengthen Regional Connections

The restructuring of the service will provide strongerservice to regional and rapid connections, betterlink communities, and minimize redundancies in Muni service.


Key tep anticipated outcomes
Key TEP Anticipated Outcomes

  • Travel Time proposals for 16 corridors (20 routes) will improvetravel time by up to 20% for more than 50% of Muni Customers

  • Based on current pilots and analysis of existing corridor issues, reliability, safety and crowding would significantly improve along the corridors.

Other Muni Routes

TEP Routes

33%

55%

12%

Geary & Van Ness Routes


Rapid network tep improvements
Rapid Network TEP Improvements

  • Lane modifications

  • Traffic signal and stop sign changes

  • Transit stop changes

  • Parking and turn restrictions

  • Pedestrian improvements


Tep pilots building on small successes
TEP Pilots: Building on Small Successes

5L Fulton Limited (planned)

76X Marin Headlands Express

(on-going)

Church Street Red Carpet

(on-going)

LIMITED

24


Signal Priority

Transit Effectiveness Project

Central Subway

Better Market Street

Van Ness/Geary BRT


Adding transit priority to streetscape projects
Adding Transit Priority to Streetscape Projects

BEFOREDivisadero Streetscape Project with Route 24


Adding transit priority to streetscape projects1
Adding Transit Priority to Streetscape Projects

AFTERDivisadero Streetscape Project with Route 24


Adding transit priority to state of good repair projects
Adding Transit Priority to State-of-Good-Repair Projects

BEFOREN Judah: Carl/Cole Stop


Adding transit priority to state of good repair projects1
Adding Transit Priority to State-of-Good-Repair Projects

AFTERN Judah: Carl/Cole Stop



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