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Single National Provider for the Detection & Investigation of the Illegal Use of Gas

Single National Provider for the Detection & Investigation of the Illegal Use of Gas. UNC Review Proposal 0245 - 12 October 2009 Anne Jackson, Scottish & Southern Energy. Principles.

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Single National Provider for the Detection & Investigation of the Illegal Use of Gas

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  1. Single National Provider for the Detection & Investigation of the Illegal Use of Gas UNC Review Proposal 0245 - 12 October 2009 Anne Jackson, Scottish & Southern Energy

  2. Principles • Single provider, either nationally or by area, for the provision of services for the investigation & detection of the illegal use gas. • Appointed by competitive tender. • Provider will provide prescribed agreed base level service for all. • Provider will have performance incentives leading to provider determined theft detection methods (Proactive). • Provider will provide additional services as negotiated with individual parties.

  3. Principles continued • Contractual parties: Suppliers (all mprns) and Transporters (including iGTs) through standard base contract. • All parties required to sign up to base contract. • Parties to provide information to Provider as and when required. • Provider will manage all aspects including customer contact.

  4. Base Services • Investigate all leads re gas theft. • Make appropriate reports to the Transporter. • Assess levels of gas consumption not recorded. • Making claims via theft schemes. • Allocation of joint claims which straddle periods involving more than one supplier. • Prosecutions (optional for vulnerable customers). • Reporting.

  5. Optional services(Provider selected: proactive)(Supplier / Transporter selected: contractual) • National ‘suspected theft’ reporting phone line. • Spot checks and visits. • Consumption analyses. • Stolen meter inventory. • Tracking persistent offenders. • Incentives offered for leads. • Pursuing debt.

  6. Advantages • Switching suppliers will not prevent identification of theft. • Best practice identified and adopted. • Rights of entry to all properties (acting as agent). • Pre supply competition circumstances simulated. • Standardise treatment of all suspects. • Reduced confidentiality and Data Protection issues as all parties using same agent. • Optimise effort to results ratio particularly for small parties.

  7. Disadvantages • Governance could be an issue. • Possible complexity in administering costs. • Possible competition issues.

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