Security concerns at offshore development centers
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Security Concerns at Offshore Development Centers. MIS Practicum Presentation Week 6 Ashish Bahety. The Issue. The Issue: Security Concerns at offshore development centers. The Problem: Security Breaches Sale of personally identifiable information

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Security Concerns at Offshore Development Centers

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Security concerns at offshore development centers

Security Concerns at Offshore Development Centers

MIS Practicum Presentation

Week 6

Ashish Bahety


The issue

The Issue

  • The Issue: Security Concerns at offshore development centers.

  • The Problem: Security Breaches

    • Sale of personally identifiable information

    • Unintentional exposure of information to outsiders

    • Loss of Laptops, backup tapes

    • Dishonest insiders


How is the issue looked at

How is the issue looked at?

  • By the Offshore Development Center

    • Overhyped

  • By the Client Company

    • “Necessary evil”

  • By the governments

    • Exporting Country (India/China)

      • Seriously: Hampers the industry as a whole

    • Importing Country (US)

      • Politically (Jobs are being lost)

      • Creating legislation forbidding information leaving US, or to inform customers that their data may be sent out.


Examples of the issue

Examples of the issue

  • TJX security breach: Credit Card

  • A security breach at HSBC's offshore data-processing unit in Bangalore has led to £233,000 being stolen from the accounts of a small number of UK customers.

  • Iron Mountain Inc lost backup tapes of client Time Warner Inc. holding personal data of 600,000 former and current Time Warner employees.

  • Bank of America lost an unencrypted backup tape with credit card information on up to 1.2 million federal employees while it was being shipped on a commercial airline.


Vendor and consultant white papers

Vendor and consultant white papers

  • Good idea of the different theories

  • What to outsource and what not?

  • How to select a vendor?

  • Guidelines to follow to reduce the risk.


Relevance to academic coursework

Relevance to Academic Coursework

  • IS Security

  • Systems Analysis and Development

    • What to outsource and what not to?

    • Associated Risks

  • IS Planning

  • Global Supply Chain Management

    • What parts of the Supply Chain to outsource.


General issue

General Issue

  • General Issue: Security

  • Academic Research:

    • There is a huge cost to document each and every process that is outsourced.

    • Best people in the industry are used at the time of procuring the contract and then they are shifted.

  • Studies that identify the key factors and challenges:


What is being done

What is being done?

  • Increased usage of “more” secure channels.

  • Training to employees to keep data secure.

  • Payment to hackers to test the system and identify the weak links.

  • Investment in secure facilities.

  • Careful analysis of vendor before selecting them.

  • Security Audits.


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