Arrestee Food Prep & Service Process
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Arrestee Food Prep & Service Process. Team Members: LAPD Start Date: Consultant: Will Decker Team Leader:. ROOT CAUSE ANALYSIS. 3. BUILD THE PLAN. Why is this happening? D/O Redeployment Why? Meals (dinner) require D/O to prepare hot meals at busiest time Why?

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Arrestee Food Prep & Service Process

Team Members: LAPD Start Date:

Consultant: Will Decker Team Leader:

ROOT CAUSE ANALYSIS

3. BUILD THE PLAN

Why is this happening?

D/O Redeployment

Why?

Meals (dinner) require D/O to prepare hot meals at busiest time

Why?

Cold meals never an option

Why?

Cold meal ordering option not well known

Root Cause:

Options for ordering cold meals is not known

KEY STEPS:

Check with Vendor

Check with Health Department

Develop proposal for Captain with notification to Chief G.

Division notification and protocol

Implementation (Big & Small)

Recap and Debrief

Semi-Annual Audit to monitor effectiveness

ESTIMATED COST OR PRODUCTIVITY SAVINGS:

Cost Savings - Meals

Regional Jails:

Hot Dinners $13.44 (12) - $1.12 per person

Cold Dinners $10.40 (20) - $0.52 per person

$0.60 ppm

$0.60 x 654 x 150 = $32,850 x 3 (MJS) = $98,550

Outlying Jails:

$0.60 x 15 x 365 x 7 = $22,995

$098,550.00 (Regional Jails) + $022,995.00 (Outlying Jails) = $121,545 Total Cost Savings

Productivity Savings – Food Prep

Save regional man hours 1 hr x 1.35 people x 365 x $22.60 = $11,136.00

$11.136.00 x 3 jails = $33,408.00 Total Productivity Savings

121,545.00 + $33,408.00 = Total Cost Savings of $154,953.00

Theme: Arrestee Food Preparation and Service Process

PLAN

1. GRASP THE SITUATION

  • CURRENT STATE

  • Fixed Meal Times (All Three are Hot):

  • 4:30 am – Breakfast

  • 11:30am/12:00pm – Lunch

  • 5:00 pm – Dinner

  • Takes D/O approx. 2 to 4 hours to cook & prepare meals

  • Focus on dinner preparation and service

  • Busiest

  • Most Prisoners

  • Heavy prisoner arrival time 5:00 pm to 10:00 pm

  • 3:00 pm - Prisoner Count

  • Count is anywhere from 60 – 300 prisoners

  • Lower on weekdays

  • Higher on weekends

  • Medical meals – pregnant women, diabetics, vegetarians

  • 3:00pm – 5:00 pm – Showers & Medical Checks

  • Variables:

  • Fights

  • Medical emergencies/medical transfers

  • Transfers (arrestee’s)

  • Contraband searches

  • Visitation overlap

  • O.R’s/PCD releases/Bail Outs

  • Detective Interviews

  • 3:00 pm to 5:00 pm - Food Preparation:

  • Meals in ovens

  • Thawing/warming bread

  • Meal setup (spoons, apples, milk bread)

  • 5:00 pm – Food Delivery:

  • Request additional personnel

  • Pull prisoners from cell

  • Cell inspection/cleaning

  • Food Service/Prisoner Return

  • 6:60 pm – Complete

  • New Bookings (After Headcount/Not Fed)

  • Arrestees are irritated & confrontational

  • Staff adjustment for medical meals prep (redeployment)

  • Supervisors altering policy/ meal service times due to health department

    • Generates bad morale

    • Encourages “me to”

    • Non-stop cooking/feeding

    • Staff adjustment/redeployment required

  • Arrestee complaints

  • Potential liability

  • Negative Effect on P/Os

  • Understaffed booking area

  • Longer wait times

  • Inefficient process

  • Animosities develop between P/Os and Jail Staff

  • Effect COP mandated lower response times for patrol

  • Creates service delays and complaints

  • Problem Statement: Current feeding process negatively impacts P/O bookings, arrestee temperament, creating potential officer safety issues and LAPD liability.

  • DESIRED STATE (AFTER)

  • Breakfast meals remain hot

  • Lunch meals remain hot

  • Dinner meals switch to cold meals

    • Sandwich, Fruit, Drink

      • Meets health department and Title 15 requirements

      • Meals are available for late bookings

      • No reassignment of D/Os for meal preparation

      • Continues to meet medical meal requirements

  • Tangible Benefit/Value for POs: Intangible Benefits to Dos:

  • Shorter wait time Reduce arrestee confrontations

  • Increase in available staff Efficient deployment

  • Minimize animosity Reduce arrestee complaints “1.28”

  • Increase in response time “availability” Reduce liability, burn claims

  • Minimize complaints Reduce PO/DO complaints

  • Reduce health dept. deficiencies

DO/LEARN

4. IMPLEMENT, MONITOR & ADJUST

2. SELECT THE BEST ALTERNATIVE

  • Keep breakfast and lunch hot meals

  • Switch dinner to cold meal consisting of:

  • Sandwich

  • Fruit

  • Drink

    • Meets health department and Title 15 requirements

    • Meals are available for late bookings

    • No reassignment of D/Os for meal preparation

    • Continues to meet medical meal requirements

LAPD PDL – Last Updated 3/10/2014 12:24 PM


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