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Staff development for ICT in T&L: RMIT experience. Carmel McNaught Learning Technology Services (LTS). Effective staff development. The weaving together of many strands … A juggling act … But no longer a craft industry. CFL. Computer-facilitated learning.

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staff development for ict in t l rmit experience
Staff development for ICT in T&L: RMIT experience

Carmel McNaught

Learning Technology Services (LTS)

effective staff development

Effective staff development

The weaving together of many strands …

A juggling act …

But no longer a craft industry.

slide3

CFL

Computer-facilitated learning

adoption of cfl mcn et al 2000 eip
Adoption of CFLMcN et al., 2000, EIP
  • National & institutional policies
  • Intellectual policy & copyright
  • Leadership & institutional culture
  • Staff development, incentives & rewards
  • Resourcing, inc. funding, support staff & time release
vicious circle
Vicious circle?
  • Investment in new modes =>a return
  • New modes => need for support
  • Need for support => greater investment
  • =>higher expectations of return
  • => fear of failure, stress ...
a no of players
A no. of players
  • ‘Traditional’ ADUs
  • Flexible learning units
  • Production units, former DECs(1-3 can be central or local; may also have VET or HE focus)
  • ITS units
  • Libraries
central local support hughes hewson nightingale 1997
Central & local support(Hughes, Hewson & Nightingale 1997)
  • Integrated (eggs in one basket!)
  • Parallel (never the twain shall meet?)
  • Distributed (organic sprouting)

In reality, often all three exist.

staff development issues mcn et al 2000 eip
Staff development issues McN et al., 2000, EIP
  • Balance between central & local units
  • Scaling up support services; role of exemplars and mentors
  • Relationship between ed. design, evaluation and production services
  • Careful & ongoing mapping of all services
  • Work loads!
  • Appropriate & flexible staff development
rmit university
RMIT University
  • ‘Old’ technological university
  • Cross-sectoral (includes vocational sector)
  • Largest number of international students in Australia
  • 7 strong faculties
  • Not a strong SD history in recent years
so what did rmit want
So, what did RMIT want?

A program which:

  • Is linked to RMIT business & vision
  • Promotes sound educational practice
  • Ensures flexible learning is ‘owned’ in every department
  • Organises adequate support for all staff
  • Results in low increase in staff work loads
it alignment program
IT Alignment Program
  • Money - $50 million over four years
  • IT infrastructure (networks, computers)
  • Distributed Learning System (set of tools)
  • Academic Management System
  • Business Process Re-engineering
  • Staff development
learning technology mentors 1999 2000
Learning Technology Mentors1999 - 2000
  • 145+, ~2 per department
  • ~ 5 days’ SD, in bits:
    • RMIT ‘big picture’, DLS tools, program & course renewal guidelines, educational design
    • http://www.lts.rmit.edu.au/renewal/
  • 26 days’ time release for each LTM
  • Work contract with each LTM & final report
  • Feedback mechanisms
  • Evaluation of program
  • Links to Grad Cert in TTL
2001 ltms continue to
2001LTMs continue to …
  • Develop ‘strategic’ courses
  • Contribute examples of good practice
  • Work in QA processes
  • Local staff development
  • Work in web refurbishment project
200 1 quantity quality
2001Quantity <—> Quality
  • More emphasis on ‘strategic’ course renewal
  • RoI/ CoD
  • Implementing quality assurance processes
  • Strengthening Faculty processes
  • Building up examples & resources
current questions
Current questions
  • Balance b/w central & local action?
  • Balance b/w short-term & long-term goals?
  • Managing complexity? Simple & aligned
  • Practicability of time release?
  • Optimum no. of LTMs?
  • Rewards for LTMs?
  • Maintaining a climate where exploration & debate can thrive??
questions ideas

Questions?Ideas?

… but don’t let me forget the last slide

ascilite 2001 in melbourne

ASCILITE 2001in Melbourne

9-12 December

http://www.ascilite.org.au

or

http://www.medfac.unimelb.edu.au/ascilite2001

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