America needs baldrige
Download
1 / 19

america needs baldrige - PowerPoint PPT Presentation


  • 213 Views
  • Updated On :

America Needs Baldrige!. Larry Potterfield Founder and CEO. Please Accept My Apology. Why Baldrige?. Consistent, high-quality service Sustainability Management framework. Leadership. From an organizational perspective 15-Point Leadership Checklist. About MidwayUSA.

loader
I am the owner, or an agent authorized to act on behalf of the owner, of the copyrighted work described.
capcha
Download Presentation

PowerPoint Slideshow about 'america needs baldrige' - arleen


An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -
Presentation Transcript
America needs baldrige l.jpg

America Needs Baldrige!

Larry Potterfield

Founder and CEO



Slide3 l.jpg

Why Baldrige?

  • Consistent, high-quality service

  • Sustainability

  • Management framework


Slide4 l.jpg

Leadership

  • From an organizational perspective

  • 15-Point Leadership Checklist


About midwayusa l.jpg
About MidwayUSA

  • Family-owned, established 1977

  • Catalog and internet sporting goods retailer

  • 350 employees

  • 100,000 products

  • 700 vendors

  • 1.7 million packages in 2009


Vision to be the best run l.jpg
Vision – “To be the best-run…”

Vision

To be the best-run business in America

for the benefit of our Customers


Company goals l.jpg
Company Goals

Customer Satisfaction

Employee Satisfaction

Vendor Satisfaction

Shareholder Satisfaction


Goal performance l.jpg
Goal Performance

Customer Satisfaction

Employee Satisfaction

Vendor Satisfaction

Shareholder Satisfaction

93%

82%

95%

100%



The leadership checklist10 l.jpg

Accept and adopt the Baldrige criteria

The Leadership Checklist


The leadership checklist11 l.jpg

Accept and adopt the Baldrige criteria

Learn the Baldrige criteria

The Leadership Checklist


The leadership checklist12 l.jpg

Accept and adopt the Baldrige criteria

Learn the Baldrige criteria

Set a grand vision

The Leadership Checklist


Values l.jpg

Organizational Values

Personal Values

  • Organizational Values

  • Visionary Leadership

  • Customer-Driven Excellence

  • Organizational and Personal Learning

  • Valuing Employees and Partners

  • Agility

  • Focus on the Future

  • Managing for Innovation

  • Management by Fact

  • Societal Responsibility

  • Focus on Results and Creating Value

  • Systems Perspective

Values

  • Personal Values - Code of Conduct

  • A high level of integrity and honesty at all times

  • Respect for all stakeholders

  • Strict adherence to all laws, regulations and Company policies

  • Fairness in all dealings

  • Loyalty to the Company and coworkers

  • Candor with respect

  • Teamwork through participation

  • Conduct worth of your trust and confidence

  • Friendly, helpful and courteous behavior

  • The promotion of safety through actions and instructions



The leadership checklist15 l.jpg

Accept and adopt the Baldrige criteria

Learn the Baldrige criteria

Set a grand vision

Determine key processes

Determine key stakeholders

Determine key stakeholder requirements

Set organizational goals

Establish key measures

Strategic planning

The Leadership Checklist


The leadership checklist16 l.jpg

Accept and adopt the Baldrige criteria

Learn the Baldrige criteria

Set a grand vision

Determine key processes

Determine key stakeholders

Determine key stakeholder requirements

Set organizational goals

Establish key measures

Strategic planning

Communication plan

The Leadership Checklist


The leadership checklist17 l.jpg

Accept and adopt the Baldrige criteria

Learn the Baldrige criteria

Set a grand vision

Determine key processes

Determine key stakeholders

Determine key stakeholder requirements

Set organizational goals

Establish key measures

Strategic planning

Communication plan

Review results

Accountability

Legal, ethical and regulatory compliance

Identify key communities

Support key communities

The Leadership Checklist


Everytownusa community of excellence l.jpg
EverytownUSA – Community of Excellence

  • Baldrige Performance Excellence Group

  • You gotta join us!


America needs baldrige19 l.jpg

America Needs Baldrige!

Larry Potterfield

Founder and CEO


ad