Microsoft Enterprise Agreement Overview
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Microsoft Enterprise Agreement Overview AITR Conference - PowerPoint PPT Presentation

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Microsoft Enterprise Agreement Overview AITR Conference. July 24, 2007. Microsoft Curt Rasmussen – Microsoft Account Executive Beth DeHaven – Mid-Atlantic SLG Manager. Overview of Contract Terms. Summary of Custom Outsourcer Enterprise Agreement (COEA)

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Microsoft Enterprise Agreement Overview

AITR Conference

July 24, 2007

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Curt Rasmussen – Microsoft Account Executive

Beth DeHaven – Mid-Atlantic SLG Manager

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Overview of Contract Terms

  • Summary of Custom Outsourcer Enterprise Agreement (COEA)

    • Effective date was March 1, 2007, currently carries through March 1, 2012

    • Reference pricing was established at 80K Premium Level for Quantity Discount

    • NG volume recognized and aggregated with Commonwealth volume to provide continued discounts and benefits to the Commonwealth

    • Established 5 year annual-payment schedule

    • “Custom Outsourcer Enterprise Agreement” includes all prior amendments w/VITA & revised language incorporating NGIT as responsible party acting on behalf of VITA / Commonwealth Affiliates / Customer Affiliates

    • Terminated all Enterprise Agreements (for non-educational licenses only) held by in-scope state agencies

    • Currently working to consolidate enrollments for educational licenses under one enrollment to be retained by the Commonwealth and managed by the Partnership

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What Products/Services Are Covered

  • Provides Microsoft Licenses and Software Assurance for each in-scope transformation desktop PC, laptop, and server systems


  • Provides for Windows Operating system upgrades

  • Office Professional Plus 2003 (includes Infopath and Publisher)


  • CORE CAL’s (Exchange/Sharepoint/Windows/Systems Management)

  • Office Live Communication Standard CAL

    Development Services

  • MSDN/MSDN Premium/Technet Plus

    Important Note

    Those products/services not covered by the COEA will be provided on a separate Volume Licensing Agreement

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What Support Services Are Covered

  • Select Agreement Support Services (Trouble Ticketing) are still available to agencies through Technical Procurement Lead

  • Premier Support Service is now available through Technical Procurement Lead

  • Premier Support Services can provide pro-active assistance for Microsoft products, such as health-checks

  • Web support available

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How Are Products Ordered

  • How to order enterprise product licenses

    • Agencies process request for upgrades/new products through eVA, whether for in-scope or out-of-scope products

    • Request undergoes Tech Review to determine routing to NG vs. VITA SCM

    • Tech Review provides product keys to appropriate SLD

    • Tech Review accounts for all products ordered during the fiscal year to produce Annual True-Ups

    • Annual True-Ups occur within 15 days of anniversary

    • All new licenses include Software Assurance by default

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Software Assurance Benefits

  • Software Assurance is automatically included with new orders

  • Provides path for upgrade to all current desktop products and easy access to new releases of software

  • Have re-imaging rights from OEMs

  • May copy products as necessary to distribute + 20 complimentary copies for training

  • Extended Hotfix Support

    Additional Benefits

  • Access to Enterprise-level consultant to assist in developing migration planning services

  • Cost of new licenses covered under COEA included in VITA Rated Services

  • Initial product order locks price for remaining enrollment term

  • Partnership responsible for software and contract management activities

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Points of Contact


Premier Support/Technical Procurement Lead - Mike Litten

NG Contracts

Subcontract Administrator - Steve Wertz


Contract Manager - Blaine Robinson


Microsoft Account Executive - Curt Rasmussen

Mid-Atlantic SLG Manager - Beth Dehaven

Dell VAR

Microsoft Licensing Specialist – Tracy Shatto

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