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NLI FORUM JULY 2013 RADICAL TRANSPARENCY. Colleen Lightbody and Mary-Joe Emde. What is NeuroLeadership.

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NLI FORUM JULY 2013

RADICAL TRANSPARENCY

Colleen Lightbody and Mary-Joe Emde

what is neuroleadership
What is NeuroLeadership

Neuroleadership is the term coined in 2006 by Dr David Rock. It defines the field of study and exploration that involves looking at leadership development and human performance improvement through the lens of understanding how the brain works.

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what is the purpose of this field
What is the purpose of this field?

The purpose of the Neuroleadership movement is to help organizations of all types fulfill their potential through better understanding how the human brain functions, at an individual, team and systemic level..

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2012 summit leadership and the collective
2012 Summit –Leadership and the Collective

Day 1 – Can radical transparency drive business results – Dan Radecki / Ryan Smith / Mark Effron

Quick exercise

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can radical transparency drive business results
Can Radical Transparency Drive Business Results?

Transparency: No Clear definition/research

Search on Psych Net and Academy of Management (Big databases)

Management: 2,598

Leadership: 893

Transparency: 3 (Bridgewater associates and HCL Technologies)

People leaning towards it and we need more examples

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qualtrics
QUALTRICS
  • Ryan Smith
  • Private research software firm
  • FAST GROWING – 20% workforce new in last 90 days
  • “We hire people to think and execute” – we can only control their environment not them
  • Therefore Transparency
  • Short term focus

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three key areas
THREE KEY AREAS
  • FOCUS (where are companies focusing)
  • ENGAGEMENT
  • GROWING TALENT

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odo internal system
ODO (Internal system)
  • Each employee has Quarterly objectives and results in detail including revenue and satisfaction targets;
  • Weekly snippets of each individual\'s goals for the week;
    • Shared info
    • Silent employees noticed
  • Up to the minute performance reviews, ratings, and bonus structures;
  • Noted successes and failures, with notes for everyone to learn from;
  • Career history at Qualtrics
  • Meeting notes from all meetings
  • Office security camera footage

Sharing and Matching Organisational Objectives with Personal Objectives

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- Distractions

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- Conflicting goals

reflexive vs reflective systems
Reflexive vs. Reflective Systems

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Lieberman (2007) Ann Rev Psych

reflexive vs reflective systems1
Reflexive vs. Reflective Systems

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Lieberman (2007) Ann Rev Psych

anterior cingulate cortex acc detects errors
Anterior Cingulate Cortex (ACC) detects errors
  • The ACC is important for detecting discrepancies between the expected (or desired) state and the actual state.
  • It’s like an alarm system, monitoring the environment for “errors” in expectation.
  • Adaptive in the right dose, if the error detection circuitry fires too often it brings on a state of anxiety.

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WOULD YOU

PASS THE

UNICYCLING

CLOWN TEST

three key areas1
THREE KEY AREAS
  • FOCUS
  • ENGAGEMENT (How do you get engagement quickly into our objectives)
  • GROWING TALENT

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certainty
Certainty
  • Without certainty, prediction would be very difficult
  • Brain craves certainty in order to minimize energy constraints on the PFC
  • Certainty is rewarding and linked to dopamine release
  • Uncertainty is perceived as a threat and inhibits dopamine release

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amygdala insula respond to uncertainty
Amygdala & Insula Respond to Uncertainty

Amygdala

Mid-Insula

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Sarinopoulos et al. (2010) Cerebral Cortex

autonomy
Autonomy
  • Even just the slightest feeling
  • of autonomy can substantially change
  • our brain’s perception of an event
  • Autonomy and certainty are
  • closely associated
  • More autonomy can alleviate
  • the stress response
  • Gallup research – autonomy

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autonomy pain relief
Autonomy & Pain Relief

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three key areas2
THREE KEY AREAS
  • FOCUS
  • ENGAGEMENT
  • GROWING TALENT (How to move away from the political process)

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some key brain regions
Some key brain regions

Ventrolateral Prefrontal Cortex (VLPFC)

Anterior Insula

Ventral Striatum

radical transparency
Radical Transparency
  • What do you think?
  • Applications? Eg Sport Teams, Families, Classroom
  • Personal Transparency

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NLI FORUM Aug 2013

RADICAL TRANSPARENCY

Colleen Lightbody and Mary-Joe Emde

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