Pre & Post Supervision of e-Mail. Optimized business Processes mean better Response times to Customer inquiries. Retain eMail Records as a key corporate asset for years. e-Mail Search makes Legal Discovery a snap!. You need to search through 3 years of e-Mail
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Pre & Post Supervision
Processes mean better
Response times to
Retain eMail Records
as a key corporate
asset for years
e-Mail Search makes
Legal Discovery a snap!
You need to search
through 3 years of e-Mail
on the 5-Wheel Bike project
reduces your email
Find e-Mail records whenever
the need arises.
El Searcho, El Findo!
Welcome to Compliance & eDiscovery
Compliance is Golden!
e-Mail Archiving and
can help you
Corporate Governance means you create your own corporate compliance requirements
Uh-oh – each one of your people is generating 4 megabytes of eMail every day – your system performance is all over the floor
CommonStore helps you to reduce investment for additional hardware
Uh-oh…the SeptaCycle Foundation is suing you for taking their idea.
expense of legal IT
Archiving is designed
to reduce data on
techniques to show
people based on
btw-CommonStore for SAP can improve your SAP system performance
Compliance & eDiscovery Chutes and Ladders
Records Manage- ment allows you to store eMail as a corporate record
e-Mail Archiving &
Discovery for Lotus
Domino & Exchange
You have a Lotus Domino or MS Exchange eMail infrastructure in place
"It's what my company and I didn't know about e-mail archiving and e-discovery that got us into trouble"
Tom Reding, CRM, Executive Consultant: Risk, Governance, & Compliance Solutions
E-mail has become the primary medium for how we communicate. The consequence is that e-mail has become a de facto [record] repository.
CIO Magazine, Jan 2005
June 2007 Osterman Research, Inc.
400 IT Managers & end users
Osterman Research Inc.
E-mail systems were not designed to store vast amounts of email and attachments for long durations.
Companies are challenged to manage and store increasing amounts of e-mail.
Implementing mailbox size limits is not the answer – employees keep local copies that may be discoverable, creating a compliance and legal nightmare.
Backup/restore times take longer.
Compliance requires e-mail to be retained more stringently for long periods of time – adding to the e-mail storage problem.
Dear [name of opposing counsel]
By this letter, you and your client are hereby given notice not to destroy, conceal or alter any paper or electronic files, or other data generated by and/or on your client’s computer systems and storage media. This includes, but is not limited to: e-mail and other electronic communications….
Morgan Stanley paid a $15 million fine to settle a Securities and Exchange Commission (SEC) probe into its failure to preserve e-mail.
On average, large companies have 86 non-frivolous lawsuits ongoing.
Nearly 3 out of every 4 enterprises were required to search backup tapes for old e-mail in the past three years.
Five U.S. Banks were fined $1.25 million for being unable to retrieve subpoenaed e-mail – which were stored on backup tapes.
A single legal discovery for e-mail can cost between $150,000 and $250,000.
Onelawsuit could ruin a small business.
Sources: Gartner; Osterman Research; various news articles.
The average cost of defending a lawsuit exceeds $1.5 million per case
Average # of new disputes / year: 50
$20 / CD, DVD
$40 / mailbox
Service provider charges, Socha-Gelbmann 2007
AMR Research Survey March 2008