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United Way 2-1-1

United Way 2-1-1. “Bringing People and Services Together”. Topics. Poverty in Utah United Way of Salt Lake 2-1-1 Information Center Community Partners/Programs Why 2-1-1? Call to Action. Utah Today. Poverty in Utah is 10.6% (256,432 people) 89,751 children live in poverty

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United Way 2-1-1

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  1. United Way 2-1-1

  2. “Bringing People and Services Together”

  3. Topics • Poverty in Utah • United Way of Salt Lake • 2-1-1 Information Center • Community Partners/Programs • Why 2-1-1? • Call to Action

  4. Utah Today • Poverty in Utah is 10.6% (256,432 people) • 89,751 children live in poverty • 14,250 seniors live in poverty • Roughly 345,000 Utahans face food insecurity each day • Utah Ranks 4th in the nation for food insecurity – highest food insecurity growth in the nation

  5. United Way and 2-1-1 • Why United Way? • Meets the mission and vision of United Way of Salt Lake • Recognize value of a community asset that connects residents of Utah to programs, services, and organizations that can offer them assistance • Allows UWSL to connect the community and donors to meaningful volunteer opportunities • Align corporate partner interest with community needs • Utilize UWSL public policy strategies to create long-term sustainable funding for 2-1-1

  6. “2-1-1 is an easy to remember telephone number that connects people with important community services and volunteer opportunities.”

  7. I want to kill myself I need to find childcare My child is on drugs I can’t pay my rent I want to volunteer We can’t help with that We only do senior daycare I’ll try to transfer you to an agency who can help We don’t need volunteers I don’t know about those resources We only know about domestic violence programs I don’t know, please hold. We don’t serve your area

  8. I want to kill myself I need to find childcare I can’t pay my rent I want to volunteer My child is on drugs 2-1-1 2-1-1, how may I help you? Yes, I can connect you with someone who can help… Drug Rehabilitation Center Volunteer Center Rental Assistance Program Child Care Resource And Referral Suicide Prevention Hotline

  9. 2-1-1 Information Center • Trained Information Specialists answer requests for help, assess situations, prioritize needs, and help families make connections to appropriate agencies and programs • Accessible in 140 languages • Free call • 2-1-1 • Toll-free 1-888-826-9790 • Resource database • Statewide/community outreach

  10. 2-1-1 Call Activity • 115,277 statewide calls in 2011 • Housing/Income support • Health care • Food assistance • Government services • Holiday programs • Utility assistance • Mental health

  11. Resource Lists/Directories/Newsletters • General resource lists for each county in Utah • Specialized lists • Health and Human Services Directory • Salt Lake, Summit, Tooele and Davis

  12. www.211ut.org

  13. www.211ut.org

  14. www.211ut.org

  15. 2-1-1 Community Point

  16. 2-1-1 Community Partners • State of Utah • Counties/AOGs • Homeless Agencies • UCAPA • United Ways • Salvation Army

  17. 2-1-1 Special Programs • Volunteer Income Tax Assistance (VITA) • Salvation Army Holiday Assistance • Medical Home Portal • Foreclosure Prevention • Women in Education Project • Disaster Response

  18. Disaster Response Preparedness • VOAD • Health Departments • Medical Reserve Corps • Utah Emergency Animal Response Coalition • Utah Special Needs Registry

  19. 2-1-1 Volunteer Center • Supports volunteer coordinators • Offers database of agencies and opportunities • Links volunteers and opportunities • Volunteer recognition • Summer of Service youth program

  20. Why 2-1-1? • People need help finding help • Offers simple access to services • One-number access to a wide range of service information • Quality referrals eliminate need for multiple calls • State-wide offers I&R to rural areas • Updated public information can be disseminated quickly

  21. For Our Community, 2-1-1… • Is a social barometer and community planner • Relieves misdirected calls to government and non-profit agencies • Decreases misuse of 911 • Provides community wide referrals often beyond the original question

  22. FY 2013 2-1-1 Plans • Expand use of new Community Point on-line database • Statewide 2-1-1 Utah Collaborative • Statewide outreach • 2-1-1 US • Increased call volume • AIRS Accreditation • Disaster Preparedness • Davis/SL/Tooele/Summit Directory • Volunteer Center Enhancement

  23. Call to Action • Familiarize yourself with www.211ut.org • Tell people about it • Individuals • Agencies • Civic groups • Help us have a complete database • Ask us to come and present on 2-1-1 • Let us know about special projects that can use 2-1-1 support

  24. I want to kill myself I need to find childcare I can’t pay my rent I want to volunteer My child is on drugs 2-1-1 2-1-1, how may I help you? Yes, I can connect you with someone who can help… Drug Rehabilitation Center Volunteer Center Rental Assistance Program Child Care Resource And Referral Suicide Prevention Hotline

  25. United Way 2-1-1 Dial 2-1-1 from anywhere in the state 1-888-826-9790 www.211ut.org Monday – Friday 8:30am to 6:00pm After hours voice mail Amy Bosworth 801-746-2576 amyb@uw.org

  26. Thank you

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