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Rolling out the Red Carpet. Ohio Association of Community Health Centers. Presented by…. Jennifer Higgins Director of Workforce Development.

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rolling out the red carpet

Rolling out the Red Carpet

Ohio Association of Community Health Centers

Presented by….

Jennifer Higgins

Director of Workforce Development

slide2

3RNet Recruitment & Retention Manual was used to create this presentation. All information was derived from the content available in section 3. Some areas provide verbatim illustration of techniques and examples.

Community Health Centers - The Healthcare Solution

slide3

“Physician retention is more than keeping physicians from leaving the organization. It is about retaining the hearts and minds, commitment and loyalty of our physicians.”

Kaiser-Permanente

pre show screening
Pre-Show (Screening)
  • Conduct Phone interview with Candidate
    • Phone interview with co-decision maker
      • Spouse
      • Significant other
      • Parent
  • Focus on Behavioral questions
  • Avoid asking repeat questions
  • Contact a few professional references
  • Part 3 (step 8-11 offers a large amount of resources for this step)

Community Health Centers - The Healthcare Solution

2 goals
2 Goals
  • Define whether or not the candidate and their co-decision maker approximate your ideal candidate enough to make them an offer.
  • Provide the candidate and their co-decision maker every opportunity to assess your community to decide whether or not they would accept your offer.

Community Health Centers - The Healthcare Solution

slide6

For the most effective site visit….

Taylor TAYLOR TaYlOr

each itinerary to meet the need of the

team you are hosting!

Community Health Centers - The Healthcare Solution

length of visit
Length of visit
  • 1-2 days
  • Avoid short visits…
    • too difficult to show all aspects of your community and opportunity
  • Site visits are typically conducted on weekends to include one business day(Friday/Saturday) for the sake of convenience

Community Health Centers - The Healthcare Solution

10 steps a successful visit
10 steps a successful visit

Have a healthy balance of professional and personal venues.

  • Tour the community
  • Tour the location they will practice
  • One-on-One meetings with each physician or select key members of the medical team if it is a large practice

Community Health Centers - The Healthcare Solution

slide9

Carve out a significant amount of time for candidate to meet with recruitment team (to include lead medical staff)

  • Tour the hospital facility (if applicable)
  • Tour other relevant facilities
  • Visit places the candidate and their co-decison maker made reference to in the screening stage
  • Host a social gathering with the recruitment team

Community Health Centers - The Healthcare Solution

slide10

Business interview with candidate, recruiter to discuss contract negotiations and benefit packages available

  • Engage the co-decision maker in activities while the candidate is involved in meetings of professional nature

Community Health Centers - The Healthcare Solution

itinerary example
Itinerary Example

Community Health Centers - The Healthcare Solution

other venue ideas
Other Venue ideas
  • Personal Venues
    • Airplane tour of area
    • Activities; horseback riding, football game, fishing, boating, hunting, theatrical play etc.
  • Professional Venues
    • Visit with regional med. Center, referring specialists etc.
    • Visit current spouses of medical team

Community Health Centers - The Healthcare Solution

other suggestions
Other Suggestions
  • Avoid busy itineraries
  • Introductions-others who are new to the community
  • Tour of business districts/neighborhoods
  • Don’t forget to point out challenges
  • Expose spouse to a “normal day” in the community

Community Health Centers - The Healthcare Solution

common site visit issues
Common Site Visit Issues
  • Overwhelming the candidate
  • Dealing with Children on site visits

Community Health Centers - The Healthcare Solution

questions comments
Questions & Comments

Community Health Centers - The Healthcare Solution

meeting agenda
Meeting Agenda
  • Loan Repayment
  • 2013 Focus
    • Relationship Building
    • Residency Programs Directors, College Advisors, member relations
    • Primary outreach to current residents & students in Ohio
    • Full utilization of new Applicant Tracking software linked to 3RNet to assist with recruitment.
    • NP residency programs (oh the possibilities…)

Community Health Centers - The Healthcare Solution

slide21

THANK YOU

Jennifer Higgins

Director of Workforce Development

Ohio Association of Community Health Centers

614-884-3101, ext.223

[email protected]

CONTACT

ME!

www.ohiochc.org

references
References….

The National Rural Recruitment and Retention Network Inc. (2009). Recruiting for Retention. La Crosse, WI: Skinner.

Community Health Centers - The Healthcare Solution

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