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Rolling out the Red Carpet. Ohio Association of Community Health Centers. Presented by…. Jennifer Higgins Director of Workforce Development.

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Rolling out the red carpet

Rolling out the Red Carpet

Ohio Association of Community Health Centers

Presented by….

Jennifer Higgins

Director of Workforce Development


3RNet Recruitment & Retention Manual was used to create this presentation. All information was derived from the content available in section 3. Some areas provide verbatim illustration of techniques and examples.

Community Health Centers - The Healthcare Solution


“Physician retention is more than keeping physicians from leaving the organization. It is about retaining the hearts and minds, commitment and loyalty of our physicians.”

Kaiser-Permanente


Pre show screening
Pre-Show (Screening) leaving the organization. It is about retaining the hearts and minds, commitment and loyalty of our physicians.”

  • Conduct Phone interview with Candidate

    • Phone interview with co-decision maker

      • Spouse

      • Significant other

      • Parent

  • Focus on Behavioral questions

  • Avoid asking repeat questions

  • Contact a few professional references

  • Part 3 (step 8-11 offers a large amount of resources for this step)

Community Health Centers - The Healthcare Solution


2 goals
2 Goals leaving the organization. It is about retaining the hearts and minds, commitment and loyalty of our physicians.”

  • Define whether or not the candidate and their co-decision maker approximate your ideal candidate enough to make them an offer.

  • Provide the candidate and their co-decision maker every opportunity to assess your community to decide whether or not they would accept your offer.

Community Health Centers - The Healthcare Solution


For the most effective site visit…. leaving the organization. It is about retaining the hearts and minds, commitment and loyalty of our physicians.”

Taylor TAYLOR TaYlOr

each itinerary to meet the need of the

team you are hosting!

Community Health Centers - The Healthcare Solution


Length of visit
Length of visit leaving the organization. It is about retaining the hearts and minds, commitment and loyalty of our physicians.”

  • 1-2 days

  • Avoid short visits…

    • too difficult to show all aspects of your community and opportunity

  • Site visits are typically conducted on weekends to include one business day(Friday/Saturday) for the sake of convenience

Community Health Centers - The Healthcare Solution


10 steps a successful visit
10 steps a successful visit leaving the organization. It is about retaining the hearts and minds, commitment and loyalty of our physicians.”

Have a healthy balance of professional and personal venues.

  • Tour the community

  • Tour the location they will practice

  • One-on-One meetings with each physician or select key members of the medical team if it is a large practice

Community Health Centers - The Healthcare Solution


  • Carve out a significant amount of time for candidate to meet with recruitment team (to include lead medical staff)

  • Tour the hospital facility (if applicable)

  • Tour other relevant facilities

  • Visit places the candidate and their co-decison maker made reference to in the screening stage

  • Host a social gathering with the recruitment team

Community Health Centers - The Healthcare Solution


  • Business interview with recruitment team (to include lead medical staff)with candidate, recruiter to discuss contract negotiations and benefit packages available

  • Engage the co-decision maker in activities while the candidate is involved in meetings of professional nature

Community Health Centers - The Healthcare Solution


Itinerary example
Itinerary Example with recruitment team (to include lead medical staff)

Community Health Centers - The Healthcare Solution


Site visit itinerary r u willing m d and spouse ann
Site Visit Itinerary with recruitment team (to include lead medical staff)R.U. Willing, M.D. and spouse, Ann


Other venue ideas
Other Venue ideas with recruitment team (to include lead medical staff)

  • Personal Venues

    • Airplane tour of area

    • Activities; horseback riding, football game, fishing, boating, hunting, theatrical play etc.

  • Professional Venues

    • Visit with regional med. Center, referring specialists etc.

    • Visit current spouses of medical team

Community Health Centers - The Healthcare Solution


Other suggestions
Other Suggestions with recruitment team (to include lead medical staff)

  • Avoid busy itineraries

  • Introductions-others who are new to the community

  • Tour of business districts/neighborhoods

  • Don’t forget to point out challenges

  • Expose spouse to a “normal day” in the community

Community Health Centers - The Healthcare Solution


Common site visit issues
Common Site Visit Issues with recruitment team (to include lead medical staff)

  • Overwhelming the candidate

  • Dealing with Children on site visits

Community Health Centers - The Healthcare Solution


Questions comments
Questions & Comments with recruitment team (to include lead medical staff)

Community Health Centers - The Healthcare Solution


Meeting agenda
Meeting Agenda with recruitment team (to include lead medical staff)

  • Loan Repayment

  • 2013 Focus

    • Relationship Building

    • Residency Programs Directors, College Advisors, member relations

    • Primary outreach to current residents & students in Ohio

    • Full utilization of new Applicant Tracking software linked to 3RNet to assist with recruitment.

    • NP residency programs (oh the possibilities…)

Community Health Centers - The Healthcare Solution


THANK YOU with recruitment team (to include lead medical staff)

Jennifer Higgins

Director of Workforce Development

Ohio Association of Community Health Centers

614-884-3101, ext.223

[email protected]

CONTACT

ME!

www.ohiochc.org


References
References…. with recruitment team (to include lead medical staff)

The National Rural Recruitment and Retention Network Inc. (2009). Recruiting for Retention. La Crosse, WI: Skinner.

Community Health Centers - The Healthcare Solution


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