ENSURING EMERGENCY COMMUNICATIONS WITH KEY STAKEHOLDERS - PowerPoint PPT Presentation

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Louis J. Mitchell CSP, CIH, MPA Director of EH&S University of Colorado Denver. ENSURING EMERGENCY COMMUNICATIONS WITH KEY STAKEHOLDERS. Potential Emergency Notification Scenarios. Severe Weather Power Failure Water Release Hostile Intruder Hazardous Material Release Terrorist Threat

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ENSURING EMERGENCY COMMUNICATIONS WITH KEY STAKEHOLDERS

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Louis j mitchell csp cih mpa director of eh s university of colorado denver

Louis J. Mitchell CSP, CIH, MPA

Director of EH&S

University of Colorado Denver

ENSURING EMERGENCY COMMUNICATIONS WITH KEY STAKEHOLDERS


Potential emergency notification scenarios

Potential Emergency Notification Scenarios

  • Severe Weather

  • Power Failure

  • Water Release

  • Hostile Intruder

  • Hazardous Material Release

  • Terrorist Threat

  • Health and Medical Alerts


Headline news

Headline News

  • The Virginia Tech Tragedy created intense scrutiny of the educational community’s ability to communicate rapidly and accurately during emergencies.

  • Key Stakeholder groups want immediate communication.


Challenge 1

Challenge # 1

EH&S Departments are often faced with the challenge to find solutions to complex campus issues.


Challenge 2

How to identify the right stakeholders and maintain their involvement

Challenge # 2


Stakeholder

Stakeholder

  • Someone who gains or loses

  • $$$$$

  • Skill

  • User

  • Compliance

  • External Organization


Modeling stakeholder involvement

Modeling Stakeholder Involvement


Ucb emergency communications systems task force

UCB - Emergency Communications Systems Task Force


Ucb emergency communications systems task force1

UCB - Emergency Communications Systems Task Force

  • Michele Van Pelt, Asst. to the Vice Chancellor for Admin (Chair)

  • Deborah Coffin, Executive Director of Housing & Dining Services

  • Dustin Farivar, UCSU Representative

  • Bronson Hilliard, Director of Media Relations

  • Dennis Maloney, Executive Director of Information Tech Services

  • Louis Mitchell, Director of Environmental Health and Safety

  • Ronald Ried, Director of Facilities Management Business Services

  • Joe Roy, Director of Public Safety and Chief of Police

  • Barbara Todd, Director, Office of the Registrar


Committee s charge

Develop recommendations for enhancing campus emergency warning systems.

Committee’s Charge


Committees charge revision

Committees Charge Revision

  • Develop recommendations for enhancing campus emergency warning systems AND bring on-line an emergency campus-wide text messaging system by the fall term.


Three part action plan

Three Part Action Plan

  • Emergency Communications Systems Task Force

    • Determine system needs

    • Evaluate and test current system

    • Quickly bring on line a SMS campus wide system

  • Form an additional committee: Emergency Communication Message Task force


A multi faceted approach

Cell Phones

Blackberries, PDA, Pagers

Personal Computers

Digital Signage

PA integrated w/Blue Light

Building PA

Radio, TV, Web

A Multi-Faceted Approach


An effective emergency notification system must be

An effective emergency notification system must be:

  • Robust – address the wide range of potential emergency situations to a diverse audience.

  • Reliable – failure - is not an option.

  • Flexible – adaptable to different conditions.

  • Simple – easy to use and implement.

  • Sustainable – adaptable to emergency technological advances.


Existing emergency communications systems

Existing Emergency Communications Systems

  • Email, radio, television and newspapers

  • www.Colorado.edu

  • Portal announcements

  • Reverse 911

  • CU Information Line (2-INFO or 5-INFO)

  • Civil Defense Sirens w/Public Address

  • Building and Police PA

  • Building Fire Alarms

  • Phone Trees


Systems documentation and testing

Systems Documentation and Testing


Final goal achieved

Final Goal Achieved

  • With great assistance from IT, CUPD and Purchasing, the committee was able to have a SMS system on line by the first day of classes.


Auraria campus emergency communications task force

Auraria Campus - Emergency Communications Task Force


Summary

Summary

  • Mass emergency communication on a large campus

  • How EH&S can identify key stakeholders

  • Questions???????

    Louis J Mitchell

    louis.mitchell@uchsc.edu


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