Chatbots: Compelling Tool for the brand-to-Customer Communication

1. Messenger Bots

2. Popularity of Messaging Apps has Lead Businesses to opt Bot Services as an Engaging Platform for Swift Business Growth Thus, the days are not far when people prefer bots to talk instead of using the website or a mobile app. The reasons are:

3. Few Examples of Chatbots You can get the weather information as soon as you ask Weather Bot. You can ask News Bot when you want to hear about the latest happening. For your money management, personal finance bot will provide best guidance. To schedule your meeting on the Facebook messenger team, scheduling bot makes your task simpler.

4. No Need to Wait for using Bots as they loads instantly unlike websites or pages . • No Download Required just start massaging it to use it unlike mobile app. • Bots Use Natural Interface, Language and works on a natural interface that human understands.

5. Artificial Intelligence Messenger Chat bots use superior technology, which enhances accuracy, greatly. Implementing AI techniques with a focus on text enrichments, linguistic analysis, face recognition, concept inferences as well as sentiments analysis and other techniques with an aim to provide unmatched user experience.

6. Recognizable Platforms Messenger chatbots use popular platforms such as Facebook Messenger which is highly popular all across the world. Moreover, the flawless and seamless integration enhances the ease of the consumers using Chatbots. Having familiarity with its operations, it becomes more convenient for the users as well as businesses.

7. Can Messenger Bots Challenge the Utility of Mobile Apps? Bots enhances functionalities of apps for mobile app development companies. There are no doubts about the benefits of messenger bots as well as its superior technology helps businesses to provide their customers an experience like a face-to-face selling.

8. Mobile app developers can develop high-end mobile apps in order to deliver them better user experience. Even though, it utilizes artificial intelligence, with more research and technology advancement, Messenger Bots can defeat the present challenges with higher performance and accuracy.

9. Ways to use Bots in Messenger Hello!

10. Create personalised content experiences You can use bots to focus on content as part of your content marketing strategy. This can help you fostering your relationship with your customers and provide immediate value.

11. Answer frequently asked customer service questions Another popular way of using bots is to provide customer service. Is your customer service team asked the same questions over and over again? This is a great way to answer some of those questions.

12. Streamline product purchases You can also design bots to help you boost sales and increase your profit. Indeed, you can use the bot to show customers the products they’re looking for and trigger sales right in the Messenger app.

13. Nurture relationships via entertainment If you want to build and nurture relationships with your customers, consider designing your bot simply to entertain them – but only if this approach fits your brand.

14. Offer specialised services Most businesses have their own mobile apps that offer automated services. With bots you can take this a step further by offering services in the Messenger app itself.

15. Benefits of using Messenger Bots • Boosts your online availability • Improves your customer support • Allows you to provide instant support • Lets you deliver more personalised experiences • Automates basic customer interactions on the web • Possibility to reach more than 1.2 billion active users • More profitable than launching the over-saturated app-market • Lets you improve efficiency by taking over tasks for which humans are not essential

16. Thank You