Mayview regional service area plan quality improvement outcomes qio committee
This presentation is the property of its rightful owner.
Sponsored Links
1 / 28

Mayview Regional Service Area Plan Quality Improvement/Outcomes (QIO) Committee PowerPoint PPT Presentation


  • 81 Views
  • Uploaded on
  • Presentation posted in: General

Mayview Regional Service Area Plan Quality Improvement/Outcomes (QIO) Committee. May 13, 2009. Agenda for Today’s Meeting. Update on the closure and resource development Review of survey results Discussion of county updates on priority area plans Update on family interviews Wrap-up.

Download Presentation

Mayview Regional Service Area Plan Quality Improvement/Outcomes (QIO) Committee

An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -

Presentation Transcript


Mayview regional service area plan quality improvement outcomes qio committee

Mayview Regional Service Area PlanQuality Improvement/Outcomes (QIO) Committee

May 13, 2009


Agenda for today s meeting

Agenda for Today’s Meeting

  • Update on the closure and resource development

  • Review of survey results

  • Discussion of county updates on priority area plans

  • Update on family interviews

  • Wrap-up


Consumer family satisfaction team cfst surveys

Consumer/Family Satisfaction Team (CFST) Surveys

  • People are interviewed every six months after they are discharged from Mayview.

  • We first reviewed interview data in August 08.

  • We identified three priority areas for counties/Steering Committee:

    • Social life, community integration, family involvement

    • Work and education

    • Physical health/coordination with mental health


Surveys completed by county

Surveys Completed by County


Included surveys by month

Included Surveys by Month


Is your life better since you left mayview

Is your life better since you left Mayview?


Ages of people surveyed

Ages of People Surveyed


How would you rate your social life

How would you rate your social life?


Commonly reported activities

Commonly Reported Activities


Do you participate in any spiritual activities

Do you participate in any spiritual activities?


Are you interested in participating in other spiritual activities

Are you interested in participating in other spiritual activities?

  • Allegheny: 19% (19 people) said yes (Bible study, attending church, other activities)

  • Beaver: 25% (4 people) said yes (Bible study, attending church, other activities)

  • Washington: No one answered yes


Peer mentors

Peer Mentors


Drop in centers clubhouses psychiatric rehabilitation social rehabilitation

Drop-in centers, clubhouses, psychiatric rehabilitation, social rehabilitation


Does your family support you as much as you want them to

Does your family support you as much as you want them to?

People had similar responses when asked if friends are supportive


Do you want help connecting with your family

Do you want help connecting with your family?

  • Allegheny: 14% (14 people) said yes

  • Beaver: 13% (2 people) said yes

  • Washington: 25% (3 people) said yes


Are you working or volunteering

Are you working or volunteering?


If not currently working would you like to work

If NOT currently working, would you like to work?

  • Allegheny: 44% (44 people) answered yes

    • Of these 44 people,66% felt they were ready to work

  • Beaver: 13% (2 people) answered yes

    • Both people felt they were ready to work

  • Washington: 42% (5 people) answered yes

    • 80% (4 people) felt they were ready to work


If not currently volunteering would you like to volunteer

If not currently volunteering, would you like to volunteer?

  • Allegheny: 23% (23 people) answered yes

  • Beaver: 19% (3 people) answered yes

  • Washington: 25% (3 people) answered yes


Work volunteer interests

Work/volunteer interests


Are you involved in any educational activities or training activities

Are you involved in any educational activities? Or training activities?

  • Allegheny: 23% (23 people) are involved in educational activities, 17% (17 people) are involved in training

  • Beaver: 13% (3 people) are involved in educational activities, 6% (1 person) is involved in training

  • Washington: 25% (3 people) are involved in educational activities, 33% (4 people) are involved in training

  • Most opportunities were in group sessions offered at residences or treatment providers


Are you interested in furthering your education

Are you interested in furthering your education?

  • Allegheny: 36% (36 people) answered yes, 13% (13 people) were unsure

  • Beaver: 31% (5 people) answered yes

  • Washington: 42% (5 people) answered yes

  • Across counties, people were interested in similar activities: GED, training in a trade, college, computer skills, and tutoring in basic skills (like reading and math)


Physical health appointments

Physical Health Appointments


Physical health

Physical health


Physical health continued

Physical health (continued)


Additional health needs

Additional health needs


County progress report on qio priority areas

County Progress Report on QIO Priority Areas

  • Allegheny

    • Review of issues from CART survey

    • Development of Consumer Integration Specialist survey

    • CSP Review Meetings

    • Consultation with CCBH care managers

  • Beaver

    • Review and Updating of CSP documents

    • BCBH Recovery Coordinators and Single Point of Accountability

    • PCP/Psychiatrist collaboration

  • Greene

    • Involvement of Drop-In Center

    • Use of CSP process

    • Enhancement of Psych Rehab


County progress report cont

County Progress Report, cont.

  • Lawrence

    • Involvement and monitoring by of case management staff

    • County staff monitor and track through monthly county progress report

  • Washington

    • Involvement of CTT and BCM

    • Facilitation of natural supports

    • Involvement of Primary Point of Contact

    • Develop skills in Illness Management and Recovery to capitalize on opportunities


Family interviews

Family Interviews

  • Developed consent process, introductory letters, and interview questions

  • Piloting with surveys due this month

  • Meet to make sure the process works, final adjustments, before moving forward


  • Login