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Sakai 3.0 capabilities for learning activities. Investigation Kickoff, Sept 29, 2009 Keli.Amann and Jacqueline.Mai at stanford.edu. Agenda. Introduction (10m): Who and Why Three Phase Process (15m): based on Goal Directed Design End User Interviews (25m): Step 1 of the Investigation

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Sakai 3 0 capabilities for learning activities

Sakai 3.0 capabilities for learning activities

Investigation Kickoff, Sept 29, 2009

Keli.Amann and Jacqueline.Mai at stanford.edu


Agenda
Agenda

Introduction (10m): Who and Why

Three Phase Process (15m): based on Goal Directed Design

End User Interviews (25m): Step 1 of the Investigation

Next Meeting (10m)



Who are we
Who are we?

Who we are

Keli Amann & Jackie Mai, user experience specialists at Stanford (user research, interaction design)

Who you are:

9 institutions: interaction designers, business analyst, support, instructional designers/specialists, managers/directors of instructional technology (development and/or service)

http://confluence.sakaiproject.org/display/UX/Talking+to+users+about+learning+activities


Why this project
Why this project

We want make the capabilities of T&Q available in Sakai 3.0 while avoiding some of the problems of 2.x

We think that the methodology of Goal Directed Design can help us do this.

We’ll start with two big problems, then give an overview of GDD


Problems with t q in sakai 2 x

1. Tools become layered with complexity as people “want” new “features”

End result: T&Q becomes confusing

Problems with T&Q in Sakai 2.x


Problems with sakai 2 x
Problems with Sakai 2.x new “features”

2. Tools are siloed:

User must leave a tool, like T&Q , to do a related activity, like notify students that a quiz is available using Announcements

Or, different teams builds a way to notify students directly from tool; T&Q and Resources now have different ways of notification

End result: user inefficiency and confusion



Three phase process

Three Phase Process problems in 3.0

Based on 6 steps of Goal Directed Design


What is goal directed design
What is Goal Directed Design? problems in 3.0

Goal Directed Design is a user centered design methodology intended to guide

When, and to whom, to show complexity

Allowing users to access the data and functions they need without losing context


If you just address needs without the context of the user
If you just address needs without the context of the user problems in 3.0

you end up with something unusable by anyone

Analogy from The Inmates are Running the Asylum, by Alan Cooper


Sometimes we are very different
Sometimes we are very different problems in 3.0

Analogy from The Inmates are Running the Asylum, by Alan Cooper


Sometimes we are the same
Sometimes we are the same problems in 3.0

Analogy from The Inmates are Running the Asylum, by Alan Cooper


6 steps 3 phases
6 steps, 3 phases problems in 3.0

Research

Investigation

October

Modeling

November

Requirements Definition

December

Framework Definition

Framework

January

Design

Design &

Development

Development


Goal directed design
Goal Directed Design problems in 3.0

helps us to recognize when people’s goals and mental models are similar, when they are different, and lets us design an experience that is right for them.


Research interview
Research: Interview problems in 3.0

Activity creators

Activity takers

Activity evaluators


Other research
Other research problems in 3.0

Stakeholder interviews

Benchmarking


Modeling personas
Modeling: Personas problems in 3.0

primary

secondary

Activity creators

Activity takers

Activity evaluators


Modeling workflows
Modeling: Workflows problems in 3.0


Requirements definition
Requirements Definition problems in 3.0

Joe

Mental model: how does he think about basic units of data?

Context scenarios: based on the things Joe need to get done, tell a story of his ideal experience (tool agnostic).

Requirements: Based on Joe’s context scenario, what are his data needs? Functional needs?


Requirements definition1
Requirements Definition problems in 3.0

Joe, in order to X, Y, Z

Needs A, B,C

Cindy, in order to X, Y, W,

Needs A, B, D

*Alana, in order to J, K

Needs G, H, I

Bill, in order to X, Y, Z

Needs A, B, C and E

*Mitchell, in order to Q, R, S

Needs M, N, O

*

* Primary Persona


Framework definition each primary
Framework Definition: Each primary problems in 3.0

A

Planning activities for term

B

E

D

C

Make takers aware that activity is available

F, G…


Design and development
Design and Development problems in 3.0


See part 2

See Part 2 problems in 3.0


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