Sakai 3 0 capabilities for learning activities
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Sakai 3.0 capabilities for learning activities. Investigation Kickoff, Sept 29, 2009 Keli.Amann and Jacqueline.Mai at stanford.edu. Agenda. Introduction (10m): Who and Why Three Phase Process (15m): based on Goal Directed Design End User Interviews (25m): Step 1 of the Investigation

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Sakai 3 0 capabilities for learning activities

Sakai 3.0 capabilities for learning activities

Investigation Kickoff, Sept 29, 2009

Keli.Amann and Jacqueline.Mai at stanford.edu


Agenda

Agenda

Introduction (10m): Who and Why

Three Phase Process (15m): based on Goal Directed Design

End User Interviews (25m): Step 1 of the Investigation

Next Meeting (10m)


Introduction

Introduction


Who are we

Who are we?

Who we are

Keli Amann & Jackie Mai, user experience specialists at Stanford (user research, interaction design)

Who you are:

9 institutions: interaction designers, business analyst, support, instructional designers/specialists, managers/directors of instructional technology (development and/or service)

http://confluence.sakaiproject.org/display/UX/Talking+to+users+about+learning+activities


Why this project

Why this project

We want make the capabilities of T&Q available in Sakai 3.0 while avoiding some of the problems of 2.x

We think that the methodology of Goal Directed Design can help us do this.

We’ll start with two big problems, then give an overview of GDD


Problems with t q in sakai 2 x

1. Tools become layered with complexity as people “want” new “features”

End result: T&Q becomes confusing

Problems with T&Q in Sakai 2.x


Problems with sakai 2 x

Problems with Sakai 2.x

2. Tools are siloed:

User must leave a tool, like T&Q , to do a related activity, like notify students that a quiz is available using Announcements

Or, different teams builds a way to notify students directly from tool; T&Q and Resources now have different ways of notification

End result: user inefficiency and confusion


Sakai 3 0 capabilities for learning activities

We think using Goal Directed Design can help us avoid these problems in 3.0


Three phase process

Three Phase Process

Based on 6 steps of Goal Directed Design


What is goal directed design

What is Goal Directed Design?

Goal Directed Design is a user centered design methodology intended to guide

When, and to whom, to show complexity

Allowing users to access the data and functions they need without losing context


If you just address needs without the context of the user

If you just address needs without the context of the user

you end up with something unusable by anyone

Analogy from The Inmates are Running the Asylum, by Alan Cooper


Sometimes we are very different

Sometimes we are very different

Analogy from The Inmates are Running the Asylum, by Alan Cooper


Sometimes we are the same

Sometimes we are the same

Analogy from The Inmates are Running the Asylum, by Alan Cooper


6 steps 3 phases

6 steps, 3 phases

Research

Investigation

October

Modeling

November

Requirements Definition

December

Framework Definition

Framework

January

Design

Design &

Development

Development


Goal directed design

Goal Directed Design

helps us to recognize when people’s goals and mental models are similar, when they are different, and lets us design an experience that is right for them.


Research interview

Research: Interview

Activity creators

Activity takers

Activity evaluators


Other research

Other research

Stakeholder interviews

Benchmarking


Modeling personas

Modeling: Personas

primary

secondary

Activity creators

Activity takers

Activity evaluators


Modeling workflows

Modeling: Workflows


Requirements definition

Requirements Definition

Joe

Mental model: how does he think about basic units of data?

Context scenarios: based on the things Joe need to get done, tell a story of his ideal experience (tool agnostic).

Requirements: Based on Joe’s context scenario, what are his data needs? Functional needs?


Requirements definition1

Requirements Definition

Joe, in order to X, Y, Z

Needs A, B,C

Cindy, in order to X, Y, W,

Needs A, B, D

*Alana, in order to J, K

Needs G, H, I

Bill, in order to X, Y, Z

Needs A, B, C and E

*Mitchell, in order to Q, R, S

Needs M, N, O

*

* Primary Persona


Framework definition each primary

Framework Definition: Each primary

A

Planning activities for term

B

E

D

C

Make takers aware that activity is available

F, G…


Design and development

Design and Development


See part 2

See Part 2


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