Cloud Strategy – Own the Cloud

1. Cloud Strategy – Own the Cloud World Class Operations – Impact Workshop

2. Beyond Practical Research – Workshops Get You To Results Workshops: Leverage Best-Practices Research and Get to Action • Unlike other Research firms, we believe it’s important to help our members implement improvements. • An onsite 40-hour workshop, which allows you to make systematic improvements to your core processes. • Workshops are designed to help focus attention, create alignment, and ensure best practices are put to work at your organization. • Our workshops help you get to immediate impact and results, and are tailored to your situation and needs. Workshops: Focused on You Implementing Improvements • The goal of each Capability Optimization Workshop is to create tangible benefits and clear improvements as a direct result of the workshop. • Specific deliverables, goals, metrics, and outcomes are established for each workshop. • Successful workshops will leverage our years of analyst experience and written research to provide an engaging experience which focuses on implementing and getting to measurable results. • Each workshop begins by diagnosing the current state, and then focuses on designing high impact improvements based on best-practices research. • Three and six month follow-up will occur to ensure benefit realization. Info-Tech Workshops provide the best practices and implementation support necessary to help an IT leader build a World Class IT Operation Diagnose Current State Optimization Workshop Right-Sizing Process Measuring Benefits Process Design Implementation Support

3. Why do you need a strategy to own the cloud? Unmanaged and ad-hoc approaches to cloud opportunities cause: Increased potential for unacceptable risk (security and compliance) to critical enterprise data Fragmentation of business data, processes, and identity management due to lack of integration Missed opportunities to lower costs and improve service to the business Ad-hoc due diligence that frustrates the speed and agility benefits of cloud IT to be shut out of key IT decisions and its role and validity to be questioned An enterprise cloud computing strategy results in: Broad consensus on goals and expected results of moving select processes to the cloud Standardized, consistent approach to evaluating the benefits and challenges of cloud projects Clear requirements for the negotiation and monitoring of partnerships with cloud service providers Understanding and consensus on the enabling and managing role IT will play in future cloud initiatives Goals and a roadmap for transforming internal IT from asset managers to service brokers Cloud computing is a major trend with benefits for cost savings and IT/Business transformation. Get ahead of the cloud or be left behind.

4. The decision of what and when to move to the cloud is contingent upon balancing value creation and risk mitigation HighReadiness Cloud Decision Matrix Risks and Challenges Security/Compliance Good to Go These workloads are ready for the cloud today Availability/Reliability Cloud Strategy Readiness Proceed w/CautionWork on maturity/readiness still needs work Enabling Technology Data/App Integration No-Go Right NowLots of work to be done and/or more maturity required IT Skills and Roles HighValue Value Costs andBenefits Cost Efficiency Service Agility Tech Roadmap

5. Workshop Schedule & Key Outputs

6. Module 1: Evaluate current state and organizational suitability • 1.1 Assess cloud current state and identify adoption drivers 1.2 Differentiate the value in cloud models 1.4 Assess organizational cloud appropriateness 1.3 Outline current IT environment Identify mission critical applications and key business functions Understand cloud options Complete cloud appropriateness questionnaire Review current IT organizational structure Review results from Cloud Readiness and Service Value Workbook Review list of known current and potential cloud initiatives Review the status of current infrastructure Review current interest in each cloud deployment model Assess current interest in each cloud service model Identify core stakeholders and business drivers Prioritize cloud services Outline cloud directives and preliminary goals

7. Module 2: Evaluate opportunities and cloud readiness 2.1 Identify value opportunities for cloud service initiatives 2.2 Assess cloud readiness of selected services 2.3 Determine go cloud, no cloud, or proceed with caution for each candidate Establish categories for evaluating cloud benefits Carefully identify the criticality of each candidate service Evaluate results of the cloud services appropriateness assessment Rate potential benefits across categories for each potential cloud candidate service Evaluate cloud readiness of each service across a range of readiness criteria Identify the low hanging fruit and not now service for cloud

8. Module 3: Mitigate key risks of cloud computing 3.1 Review cloud risk implications 3.2 Mitigate cloud security and compliance threats 3.3 Address cloud availability and reliability challenges Review the five challenge areas of risk Identify key security threats in the cloud Discuss availability and reliability challenges Review current recovery capabilities and requirements Discuss cloud risk implications and stakeholder concerns Evaluate the role and limits of assurance Review compliance requirements Assess mitigation tactics for availability and reliability risks Develop an action plan of steps to mitigate security threats

9. Module 3: Mitigate key risks of cloud computing 3.6 Identify impact on internal infrastructure • 3.4 Assess cloud integration challenges 3.5 Identify required staff resources Understand integration challenges in the cloud Understand the shift in IT responsibility Identify impacted infrastructure and data components Identify changes to existing staff resourcing Identify integration concerns Determine cloud infrastructure requirements Mitigate staff resource challenges Review current integration processes and plans Outline application relationships Review integration challenge mitigation steps

10. Module 4: Complete your cloud strategy 4.1 Develop cloud vendor best practices 4.2 Complete a cost/benefit analysis 4.3 Develop an implementation timeline Identify vendor selection criteria Review the details of a cloud cost/benefit analysis Complete a roadmap of next steps items outlined in workshop Understand contractual details required for vendor SLAs Create a draft cloud initiative roadmap Identify success metrics Define an exit strategy Understand the components of TCO and cost/benefit analysis Manage vendor relationships and performance

11. Module 5: Workshop closing and debrief 5.2 Review your cloud strategy 5.3 Workshop wrap-up 5.1 Communicate change to the organization Complete business change details worksheet Understand the components and importance of the Cloud Strategy Document Schedule follow-up calls to discuss progress Reevaluate previous goals and assumptions Obtain feedback and manage stakeholders Review cloud initiative rankings

12. Cloud strategy workshop key input materials, activities, and results • Introduce cloud computing options • Identify risks and challenges • Execute selected processes (conduct workshop exercises) • Review and apply proven practices and define next steps • Finalize next steps • Prepare communication package

13. Cloud Strategy Workshop Key Outputs • Six key outputs will be produced during the workshop: • Cloud Strategy Document • Tailor the standard cloud strategy document for your organization • Cloud Risk Profile • Address and mitigate common challenges associated with Security and Compliance, Integration, and Reliability and Availability through analysis of current processes and the target state • Staffing Change Plan • Identify core roles and responsibilities • Assess required changes and actions needed • Complete a skills inventory and development plan • Cloud Vendor Management Plan • Sole or single source vendor selection form template • Vendor response evaluation template • Vendor performance dashboard • Integration Relationship Map • Identify core application and hardware relationships • Develop an in-depth integration map • Cloud Communication Package • Prepare to communicate workshop findings and next steps for cloud adoption and management • List the stakeholders and how the workshop findings and next steps will be communicated to each • Identify ongoing communication requirements and relevant stakeholders 4 1 2 5 6 3

14. Cloud Strategy Workshop:Built on World Class Research, Experience, and Standards • Research Report • 20 in-depth activities and exercises Research Process Tools & Templates • Cloud TCO Calculator • Risk Assessment Tool • Cloud Readiness Assessment Tool • Cloud Decision-Making Tool • Cloud Vendor Management Checklist • Cloud DI Appropriateness Assessment Tool • Cloud Change Assessment Tool • Vendor Performance Dashboard • Performance Improvement on Cloud Adoption Assessment…….and more! • Team with over 30 years experience. • Over 2,800 hours of research. • Based on primary and in-field research. NIST, COBIT 5, ITIL, CMMI-SVC, ISO/IEC 20000 Driven • Grounded in open international standards.

15. Checklist: What needs to be done before the workshop begins Client Checklist: To get the most value out of the workshop, please provide the following: • List of cloud projects and initiatives. • Business case or cost/benefit analysis for any existing or planned cloud computing initiatives (if available). • Organizational map of relevant IT groups. • Application list and related dependencies (for cloud-related initiatives). • Infrastructure roadmap or at least documentation of the current place in lifecycle of existing systems being considered for movement to the cloud. • Current security and compliance plan or security/compliance requirements documentation for classes of enterprise data (if available). • Disaster recovery/business continuity plans for IT systems related to cloud initiatives, specifically RTO/RPO requirements. • List of people attending.