Assessment and Analysis. “Get the beat and listen to the wisdom of the system.” Donella Meadows. Dispute System Design Model. Implementation. Assessment & Analysis. Design & Development. Feedback & Evaluation. Why conduct an assessment?.
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Assessment and Analysis
“Get the beat and listen to the wisdom of the system.”
“The organizational chart shows you the formal rules. But the ropes of the organization, how it actually works, is the human network.”
Thorton May, Futurist from UCLA
“what is defining culture is not the hierarchy. It is the network.”
To Network (verb)
“engaging people at a social level and developing trust based relationships.”
“a seamless and invisible web of trusted connections between people. Trust is the glue that holds these networks together.”
Multiple cause diagrams portray and explore interconnectedness in a system of interest. In particular, they help explore, why something happened (events) and states (how things are).
A insults B>B is angry with A
Drink Beer> Getting Drunk
Drink Beer>Getting Drunk and
Getting Drunk>Drink Beer!
Getting Drunk>Feeling Sick
Getting Drunk>Annoyed Partner
Getting Drunk>No money
“A feedback loop is a circular arrangement of causally connected elements, in which an initial cause propagates around the links of the loop, so that each element has an effect on the next, until the last “feeds back” the effect into the first element of the cycle.” (Capra 56)
Self Balancing (or negative)
Helps keep a system on track once the course has been established.
E.g. Thermostats, Managers who review behavior against expectations.
Self-Reinforcing (or positive)
[aka runaway effects, viscous circles, self fulfilling prophecy, bandwagon effect]
Initial effect continues to be amplified as it travels repeatedly around the loop.
Organizations are dynamic, ever changing,
and so conflict systems must continually
monitor and adapt.
Spidr OCM Sector