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India’s emergence in the IT arena: Accident, luck or social engineering? (Research in Progress). Ramesh Subramanian Quinnipiac University – School of Business Hamden, CT 06518 USA [email protected] Motivations.

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India s emergence in the it arena accident luck or social engineering research in progress

India’s emergence in the IT arena: Accident, luck or social engineering?(Research in Progress)

Ramesh Subramanian

Quinnipiac University – School of Business

Hamden, CT 06518

USA

[email protected]


Motivations
Motivations social engineering?

  • History: a legitimate area of research in Management (Daniel Wren, 1987, 2003, 2004)

  • Shortage of historical research in Information Systems

  • History is especially important in understanding the intersection of organizations, information systems and society


Indian it sector as a topic of study
Indian IT sector as a topic of study social engineering?

  • Rapid emergence in the global IT services sector.

  • Fast becoming a favorite destination for software services such as help-desk, customer relations, back-end office processing, remote systems and network administration and more recently, IT research and development (R & D).

  • From a business-model perspective, India seems to have perfectly integrated both vertically and virtually in the range of IT services it provides to developed countries.


Reasons for india s emergence kapur ramamurti 2001
Reasons for India’s “emergence” social engineering?(Kapur & Ramamurti, 2001)

  • Successful immigrants from India who settled in the United States of America, and who started up several successful IT ventures.

  • These IT experts then played a major role in transferring their know-how to India, or set up collaborative IT ventures and development centers in India.

  • The IT industry in India received a major boost through the “year-2000” (Y2K) problem.

  • The economic downturn in 1999-2000 caused several US and European organizations to turn to software outsourcing for economic reasons

  • India clearly benefited by offering qualified, English-speaking manpower at a fraction of the costs of similarly trained manpower in the western countries.


Questions
Questions social engineering?

  • Are the often-stated reasons accurate?

    • What has led to India’s “emergence?”

    • What are the historical underpinnings?

    • What was the role of the government?

    • What was the role of the “free markets?”

    • What was the role of Indian society?

    • Who are/were the leading players?

    • Can this be emulated elsewhere?

    • What is likely to be the future?


This study
This study social engineering?

  • A qualitative, historical study

    • Tries to identify and understand the roots of IT in India

    • Trace the evolution of the IT services sector in India


Methodology
Methodology social engineering?

  • Qualitative study

  • Evidence (data) is collected from in-depth interviews and published literature

  • The primary sources of this research include interviews with government officials and leading IT industry professionals

  • Secondary resources include published articles in journals, conferences and web-based literature

  • Our main “hypothesis” is that the development and growth of India’s IT services sector is not a “spurt” phenomenon that occurred in the last 15 years, but is a continuous, evolutionary process that has its origins much before India’s Independence in 1947


Progress so far
Progress so far… social engineering?

  • Interviews with Indian IT persona:

    • The subjects include a cabinet secretary in the government who served under four of India’s Prime Ministers and actually helped write India’s IT policy, a head of research in a specialized IT laboratory, academics and entrepreneurs

  • “Current” literature review

  • Historial literature review

  • Currently analyzing data


Progress so far1
Progress so far… social engineering?

  • Analysis phase: Initial results

    • There has been a more gradual, planned, or evolutionary path in India’s development in the IT sector

    • The roots of India’s IT prowess can be traced to India’s Independence movement

    • Central planning and the quest for self-reliance played a big role in building strong foundations

    • The same central planning also stifled the IT sector

    • A combination of strong foundation and macro-economic conditions have played a big part in the emergence of the Indian IT services sector


Offshoots
Offshoots social engineering?

  • Roots of E-governance in India

  • Applying critical social theories to the architects of technology development in India

  • Cross-national studies of IT emergence

  • Socio-cultural issues and IT development


Questions for oasis
Questions for OASIS social engineering?

  • This seems to be interesting, but will it become “acceptable” research?

  • Can you suggest any ideas to enhance this work?

  • Is there any theoretical background I can lean on? (i.e., complexity theory, chaos theory)

  • What could be possible avenues for publishing this?

  • Can we have an IT history track at ICIS/AMCIS?

  • Is there a Journal of IT history? Should there be one?


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