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Technology Program Evaluation General Comments

Technology Program Evaluation General Comments. Clarify Strategic Planning Track Data for Decision-making Develop Internal and External Client Education/Marketing Plan Invest in Staff Create Learning Communities. Process. Identification of nine areas

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Technology Program Evaluation General Comments

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  1. Technology Program EvaluationGeneral Comments • Clarify Strategic Planning • Track Data for Decision-making • Develop Internal and External Client Education/Marketing Plan • Invest in Staff • Create Learning Communities

  2. Process • Identification of nine areas • Online student assessment, printing and graphics; teacher work center; Centerpoint, networking, finance and payroll, SEMS, technology support, and technology consultants • User survey • Focus groups • Interviews • Staff group meetings • Supervisor review / plus-deltas/recommendations • Internal evaluation team • External evaluation team

  3. Centerpoint • Develop a business plan to allow GWAEA to roll out Centerpoint on a larger basis • Develop a strategy for moving to an eventual data warehouse solution. • Cross train existing staff to meet the needs for supporting Centerpoint. • Provide greater ongoing professional development for the LEA technology staff • Convene regular meetings of technology support people. • Promote communications and training for end users, including teachers, parents, and administrators. • Work with its member districts to incorporate specific student interventions into its activities.

  4. Printing and Graphics • Develop or implement electronic procedures for ordering and billing. • Evaluate current five-year replacement cycle plan. • Prepare a portfolio of printing projects, products, ideas, services for prospective users. • Educate internal and external staff on web submission form capabilities for Xerox DocuTech System. • Create a billing history so clients can track their printing expenses.

  5. Online Student Assessment • Agency needs to decide whether to continue providing this tool unchanged or to create a plan for future development/expansion. • Research the needs and generate the requirements to merge the assessment system with other data management systems and create a development plan. • Consider having the system available throughout the state for free as a marketing tool. • Coordinate with PD teams to add value through data interpretation services and support and to use assessment data to drive PD planning, curriculum planning, school improvement planning, tech planning. • If decision is to pursue development/expansion, hire an additional 1.0 FTE programmer.

  6. Networking • Implement a more formal and consistent process to bring together district technology coordinators. • Formalize network infrastructure support with full documentation. Provide cross training and sharing to improve coordination between networking and other school improvement services. Provide school administrators and principals with fast facts, memorandums of agreement, and periodic meetings with district administrative teams. • Develop a proactive and automated monitoring system for network services. • Be more aggressive in identifying grant and alternative funding sources to support the acquisition of new technology. • Develop a formal security/disaster recovery plan addressing off site back-ups, etc.

  7. Technology Support • Standardize methods for users to request technology support utilizing an electronic trouble reporting system • Provide more tech support for end users online • Provide professional development opportunities for end users, both formal and informal. • Develop at least one person at each of the “satellite” facilities to provide front line technology assistance. • Standardize on one version of Microsoft Office, one version of Adobe Acrobat, and one OS for Windows PCs. • Create and support professional development opportunities for technology staff. • Develop automated tools and scripts to assist in mundane tasks (e.g. backups every time the machine shuts down). • Consider greater networking of printers and standard installation of all printers on each machine.

  8. Technology Consultants • Transfer eRate support to a more appropriate place in the agency so that Tech Consultants can focus on PD and technical support • Consultants need to be included in the GWAEA leadership development so that they can articulate and strategize a more coherent vision of their mission. • Begin collecting data on work requests to use for long-range planning. • Collaborate/Coordinate with content area consultants. Technology should be integrated throughout the agency. • Maximize TIMP mentors in the districts and potentially extend their reach/responsibilities. • Use videoconferencing and/or distance learning tools to deliver professional development and consulting services.

  9. No recommendations • Teacher Work Center • Finance and Payroll • SEMS

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