Introduction to medical assistance and providerone
Download
1 / 107

PowerPoint format - PowerPoint PPT Presentation


  • 387 Views
  • Updated On :

Introduction to Medical Assistance and ProviderOne You can use computer speakers or headphones You can dial in using a telephone. Long distance charges may apply. Welcome! The Webinar will begin shortly. While you are waiting, please check your audio settings.

loader
I am the owner, or an agent authorized to act on behalf of the owner, of the copyrighted work described.
capcha
Download Presentation

PowerPoint Slideshow about 'PowerPoint format' - andrew


An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -
Presentation Transcript
Introduction to medical assistance and providerone l.jpg

Introduction to Medical Assistance and ProviderOne

You can use computer speakers or headphones

You can dial in using a telephone.

Long distance charges may apply.

Welcome! The Webinar will begin shortly.

While you are waiting, please check your audio settings.

Your Dial-In Number Access Code and Audio PIN are located in the Webinar control panel.

1


Before we get started sound check l.jpg
Before we get started – Sound Check

  • If you are not hearing us through your PC, then:

    • Your computer does not have a sound card

    • Your speakers/headphones are turned off

    • Your speakers/headphones are not plugged in

    • Your PC is muted

    • Your PC sound settings are incorrectly set

    • Your GoToWebinar sounds settings are incorrectly set

  • Check www.GoToWebinar.com for support info

  • We are broadcasting audio now!

  • If you cannot hear anything and want to dial in use the phone # after the word “Dial:” in your control panel.

  • Remember: Toll charges may apply


Welcome l.jpg
Welcome

  • ProviderOne Security Administration


Webinar tips l.jpg
Webinar Tips

  • Attendee Control Panel

  • Asking Questions

  • Follow-up Email


Attendee control panel l.jpg
Attendee Control Panel

Hiding the Control Panel

Toggle Auto-Hide On/Off

Use this panel to:

Set your sound preferences

Ask Questions and view answers

Your microphone should always be muted

Do not use the hand raising icon

we are not monitoring this feature

5


Asking questions l.jpg
Asking Questions

You may ask questions anytime during the Webinar

Click the Questions option in the Webinar toolbar

Type in question

Click Send

Selected questions will be answered during the Webinar – time permitting

Questions will be reviewed for inclusion in future communications from DSHS

6


Follow up email l.jpg
Follow-up Email

Follow-up Email sent one-hour after completion of the Webinar

Follow-up Email contents:

URLs listed in this Webinar

Email address where you can send additional questions

Additional sources of information

Additional training available

7


Course description l.jpg
Course Description

  • Follow along as a fictitious health care provider performs the following tasks in ProviderOne:

    • Log Into ProviderOne using the initial Provider System Administrator account

    • Create a new System Administrator account

    • Create new user accounts

    • Maintain User Accounts


Recommended audience l.jpg
Recommended Audience

  • Users of ProviderOne who are responsible for setting up and maintaining ProviderOne users

  • Prerequisites

    • ProviderOne Essentials


Course objectives l.jpg
Course Objectives

  • Understand the Tasks Supported by Provider Profiles

  • Use ProviderOne to:

    • Create a new user account and assign it the EXT Provider System Administrator profile

    • Set up new user accounts in ProviderOne

    • Perform User Account Maintenance Tasks Including:

      • Change a user password

      • Add or end date a user profile

      • Modify user account details

      • Lock and/or unlock a user account

      • End date a user account


Webinar agenda l.jpg
Webinar Agenda

  • Overview of ProviderOne Profiles

  • ProviderOne Security Setup Tasks:

    • Access ProviderOne and create provider system admin account

    • Create new user accounts

  • ProviderOne User Maintenance Tasks

    • Change password

    • Lock and/or unlock user accounts

    • Update user account details

    • Add and/or end date a user account

    • Add and/or end date user profiles


The providerone security framework l.jpg
The ProviderOne Security Framework

  • Three Security Elements

    • The Provider Domain Name

    • The User Account

    • The User Profile

  • DSHS assigns Mario Health Center a Domain Name

    • Allows all ProviderOne users in the Mario Health Center to be grouped together

    • Allows ProviderOne to give Mario Health Center access to their provider file

    • Enables ProviderOne to give Mario Health Center access to claims, prior authorization, and payment information related to the Mario Health Center


The domain name l.jpg
The Domain Name

  • Uniquely identifies Mario Health Center in ProviderOne

    • Mario Health Center’s Assigned Domain is: 2855678

  • Used by ProviderOne to control access to the Provider Portal

  • Increases security by grouping information related to Mario Health Center under this domain name, for example:

    • User Accounts

    • Submitted Claims

    • Payment Information

  • User accounts within a domain are created and managed by the Provider System Administrator


The user account l.jpg
The User Account

  • Mario Health Center: 2857403

  • User accounts enable ProviderOne to control individual access to the ProviderOne Provider Portal

    • Uniquely identifies an individual in the Mario Health Center’s domain

    • Each user account is assigned a User ID unique within the Mario Health Center Domain

    • Each user account is assigned a password

  • DSHS creates and assigns the first user account in the Mario Health Center Domain

    • The Provider System Administrator Account


The user profile l.jpg
The User Profile

Enables ProviderOne to control what a user can see and do from the Provider Portal

Each user account requires at least one assigned profile but may have several

Profiles are created by DSHS

Providers are responsible for assigning profiles to their individual user accounts


More about providerone profiles l.jpg
More About ProviderOne Profiles

  • System Administrator

    • Already created by DSHS

    • Use for initial access to ProviderOne & setup Provider System Administrator user account

    • Set to expire

  • Linda Kim

    • Sets up and maintains user accounts

    • Provides backup for all ProviderOne activities performed by other employees

  • Sally Smith

    • Monitors payment information

    • Performs user maintenance activities if Linda Kim is unavailable

  • Bob Sharp

    • Verifies client eligibility

    • Checks status of prior authorizations

    • Maintains Mario Health Center’s provider file

    • Assists Betty with claims submission

  • Betty Brown

    • Submits claims and follows up on claim status

    • Monitors the Remittance Advice to confirm claim payments

    • Accesses Mario Health Center’s provider file for information needed to submit claims


Providerone security tasks covered today l.jpg
ProviderOne Security Tasks Covered Today

  • Access ProviderOne

  • Create new user accounts

  • Maintain user accounts

    • Change a user password

    • Disable a user account

    • Edit user contacts

    • Lock or unlock a user account

    • Add additional profiles to a user account

    • Edit user profiles


Task launch and log onto provider using initial system administrator account l.jpg
Task: Launch and Log Onto Provider Using initial System Administrator Account

Launch and Log Onto Provider Using initial System Administrator Account


About this task l.jpg
About This Task Administrator Account

Launch ProviderOne

Log into ProviderOne using the Mario Health Center’s domain name and the User ID and password of the initial System Administrator account setup by DSHS

Select the EXT Provider System Administrator User Profile


Dshs home page l.jpg
DSHS Home Page Administrator Account


Providerone home l.jpg
ProviderOne Home Administrator Account


Change password l.jpg
Change Password Administrator Account


Select profile l.jpg
Select Profile Administrator Account


Provider portal l.jpg
Provider Portal Administrator Account


Task review launch and log onto provider using initial system administrator account l.jpg
Task Review: Launch and Log Onto Provider Using Initial System Administrator Account

Launch ProviderOne

Log into ProviderOne using the Mario Health Center’s domain name and the User ID and password of the initial System Administrator account setup by DSHS

Select the EXT Provider System Administrator User Profile


Task create a provider system administrator user account l.jpg
Task: Create a Provider System Administrator User Account System Administrator Account

Create a Provider System Administrator User Account


About this task27 l.jpg
About This Task System Administrator Account

Add the new user account

Approve the new user

Assign profiles to the user account

Approve the profiles

Change the password

Communicate the login credentials to the user


Provider portal28 l.jpg
Provider Portal System Administrator Account


Tour of the manage users list l.jpg
Tour of the Manage Users List System Administrator Account


Manage users list filters l.jpg
Manage Users List Filters System Administrator Account


Adding a user account l.jpg
Adding a User Account System Administrator Account



Add user page two examining the form l.jpg
Add User - Page Two – Examining the Form System Administrator Account




Update status approved l.jpg
Update Status - Approved System Administrator Account



User details l.jpg
User Details Hyperlink





Update status l.jpg
Update Status Hyperlink



User details44 l.jpg
User Details Hyperlink



Provider portal46 l.jpg
Provider Portal Hyperlink


Logout l.jpg
Logout Hyperlink


Home page l.jpg
Home Page Hyperlink


Change password49 l.jpg
Change Password Hyperlink


Select a profile l.jpg
Select a Profile Hyperlink


Provider portal51 l.jpg
Provider Portal Hyperlink


Task review create a provider system administrator user account l.jpg
Task Review: Create a Provider System Administrator User Account

Add the new user account

Approve the new user

Assign profiles to the user account

Approve the profiles

Change the password

Communicate the login credentials to the user


Task create the remaining user accounts l.jpg
Task: Create the Remaining User Accounts Account

Create the Remaining User Accounts


About this task54 l.jpg
About This Task Account

Create a group of user accounts













Update status66 l.jpg
Update Status Account







Update status72 l.jpg
Update Status Account









Update status80 l.jpg
Update Status Account









Update status88 l.jpg
Update Status Account





Task review create user accounts l.jpg
Task Review: Create User Accounts Account

Create a group of user accounts


Task user account maintenance l.jpg
Task: User Account Maintenance Account

User Account Maintenance


About this task94 l.jpg
About This Task Account

  • The User Details Page

    • Change User Information

    • Change User Password

    • Lock and Unlock a User Account

    • Set an Account Expiration Date

    • Add/Edit Communication Information

  • Manage Profiles

    • Disable a User Profile



User details96 l.jpg
User Details Account




User details99 l.jpg
User Details Account





Task review bullets here l.jpg
Task Review: Bullets Here Account

  • The User Details Page

    • Change User Information

    • Change User Password

    • Lock and Unlock a User Account

    • Set an Account Expiration Date

    • Add/Edit Communication Information

  • Manage Profiles

    • Disable a User Profile


Summary l.jpg
Summary Account

  • Access ProviderOne

  • Create new user accounts

  • Maintain user accounts

    • Change a user password

    • Disable a user account

    • Edit user contacts

    • Lock or unlock a user account

    • Add additional profiles to a user account

    • Edit user profiles


Additional resources l.jpg
Additional Resources Account

  • Online Help

  • ProviderOne Provider Training Web Sitehttp://hrsa.dshs.wa.gov/ProviderOne/Provider%20Training.htm

    • Self-paced E-Learning

    • Self-paced Interactive Tutorials

    • Schedule of Upcoming Webinars

    • ProviderOne Provider System User Manual

    • Links to FAQs

    • Link to the ProviderOne Security Profiles Document

  • The link shown above will be included in the follow-up email sent out approximately one-hour after the conclusion of the webinar.


Webinar conclusion l.jpg
Webinar Conclusion Account

  • Access the ProviderOne System at: https://waproviderone.org

  • Additional Questions?

    • Email us at [email protected]

  • You can find more information on ProviderOne at http://hrsa.dshs.wa.gov/providerone/providers.htm

  • Please Complete the Webinar Evaluation

    • The evaluation form will automatically launch at the close of the webinar

  • Thank you for attending!


Ending the webinar l.jpg
Ending the Webinar Account

To close the Webinar and complete the Evaluation

Click the X button in the control panel

The evaluation will launch immediately after the close of the webinar

107


ad