Laraine Start Learning & Development Manager Tim Sampey Service User Coordinator. Education Training & Employment Programme working in partnership with SUDRG (Service User Drug Reference Group) Kensington and Chelsea DAAT. History ETE.
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Learning & Development Manager
Service User Coordinator
Education Training & Employment
Programme working in partnership with
SUDRG (Service User Drug Reference Group)
Kensington and Chelsea DAAT
Service users in Kensington and Chelsea have always benefited from the ‘informal’ education, training and volunteering opportunities we have offered at Blenheim CDP.
In April 2007 Kensington and Chelsea DAAT recognised this by funding the development of a structured ETE programme for the borough. Now in its 3rd year and still proving to be a great success.
More recently the profile of ETE has been raised by it’s prominence as a key policy in the 10 year drug strategy and focusing on Recovery and Reintegration which is high on the government agenda.
Service User Drug Reference Group
What do you think… is aftercare an old term now and when should ETE be introduced?
Integrating ETE in care plans
Client treatment services becoming more involved
Basic skills? soft skills? life skills?
Knowledge & Experience
Working with Substance Use
Group Work Skills
Substance Use /
An ETE analysis was completed with service users in the borough:
This year alone………
Campden Charities in K&C have helped our ETE clients with their course fees, fares, clothes and childcare arrangements to the sum of:
We network and liaise with drug & alcohol agencies in the borough of Kensington & Chelsea, along with ETE satellite services at various agencies. This enables the ETE Coordinator to regularly communicate with care managers/key workers, thus raising the profile of ETE.
We receive our referrals from:
Substance Use Team, DIP, Dual Diagnosis Team, local drug and alcohol services, young peoples services and local GP’s. we also provide local satellite services at DIP and for young people services, off site.
Initial Assessment includes:
Subsequent Review Sessions include:
Developing Self Esteem, Confidence and Assertiveness
Communication and Interpersonal Skills
Anger Management and Conflict Resolution
Outside speakers ‘Dress for Success’
Fear and Anxieties
ITEP MAPPING TOOL
Encourage Volunteering ….. so what's it all about?
developing soft skills
skills for life
When Paul was referred to us his self esteem was very low and he had a very negative view of his future.
After lots of support and encouragement he has recently completed all 5 courses required by London Underground.
We were also successful in finding him a sponsor which enabled him to complete these courses.
He is now qualified to start applying for paid work on London Underground.
Deborah who suffers with anxiety, finds it hard to meet people and go out anywhere on her own. She wants to be a dress maker and have her own stall on Portobello Rd. By helping her to believe in herself, she has just applied for a Market Trading workshop and will be starting a dress making course thereafter.
Kelly, again has very low self esteem and anxiety about working in groups, after much help and support she has completed personal development workshops and is now completing an NVQ in Drama and Performing Arts.
Service User Network Development in Adult Learning
Blenheim CDP’s Unique OCN Accredited Training Programme, Free to ETE Service Users in Kensington and Chelsea
Developed withservice users (SUDRG) for service users
Accredited by OCN, Open College Network London Region
6 units at Level 2, option to study all 6 or just 1
Short, 4 month rolling course plus study groups
Clients are encouraged to do this alongside a volunteering placement
Tutoring and assessment is all conducted in-house
Developing peoples soft skills / codes of conduct in an informal atmosphere, before entering college courses or paid work
Free to service users in Kensington and Chelsea
Weekly reflective study group
Next enrolment afternoon 20 service users in the borough are waiting to start
ITEP (MAPS/TRAP/WOTS) is used as a communication tool in lessons
1. Communication and Interpersonal Skills
2. Boundaries and Confidentiality
3. Anger Management and Conflict Resolution
4. Mentoring, Coaching and Supervision
5. Assertiveness and Self Esteem
6. Understanding Group Dynamics and Facilitation
(Adult Learners Week is coordinated by NIACE & supported by ESF, Learn Direct, Learning Skills Council)
‘‘I believe it’s one of the best things that has happened to me during my recovery …
Getting the opportunity to do this course.’’
‘’Highly recommended, it is the perfect course for someone in recovery, addicts lack confidence. You can gain confidence on this course…it’s a must!’’
‘’It is a real stepping stone to further yourself professionally and personally.’’
‘’This course has given me a good foundation for volunteering but it can be applied to any area of work.’’
The focus will be on getting people skilled up and reintegrated back into the community. ETE is not just about getting a job, for some this is not a reality.
ETE is a vital and essential part of the treatment journey for people trying to integrate back into the community.
Often the people we work with have no sense of direction, lack confidence and self esteem. This is our main challenge. Most of them are far from job ready.
We ‘believe’ people can change and help them to start to ‘believe’ in themselves. Supporting them to reach their full potential in life, in a friendly and supportive environment. By setting small, achievable, realistic goals we can empower to realise their future, step by step.
Our clients need access to regular, intensive,
encouragement and guidance regarding ETE….
with people who have knowledge and experience of working with addiction.
When they come to us, their journey has only just begun.
Many of them have no qualifications, some have never worked and need a high level of support right through into paid employment. This can be the most tricky time for some.
We try to prepare them, to cope with the pressures and complexities that volunteering, training / courses and the workplace can present to them.
The success and popularity of the ETE Programme in Kensington and Chelsea, has clearly highlighted the need and the effectiveness of ETE provision for drug and alcohol service users.Other DAAT’s in London are now showing an interest as to how to replicate our ETE programme in their borough.