Travel Arrangements Chapter 11 Your Goals Make travel arrangements. Prepare an itinerary. Describe the responsibilities of administrative professionals regarding their executives’ trips. Maintain a positive attitude. Domestic Air Travel Preferred airline Class of flight
More expensive than coach
Service is slower
Less leg room; seats closer
Check with airline.
executives may be reimbursed on a per-mile basis.
Research the Internet
is a short trip
If no service, see the concierges.Other Services While Traveling
for many company executives.
firms in other countries.
Contacting the “consulates” of the country.
Reading travel books available at libraries and bookstores.
Reading literature specifically about the country you are going to visit.
Taking travel seminars and short courses.
Researching on the WebInternational TravelCultural Differences
Remember time zone changes!
Generally appropriate if meeting officials for the first time.
Gifts should be small.
Be aware of customs and taboos. Textbook page 278
Take time to learn gift etiquette.
A passport is an official government document that certifies the identity and citizenship of an individual and grants the person permission to travel abroad. Passports are required in most countries.
A visa is a document granted by a government abroad that permits a traveler to enter and travel within a particular country.
A visa usually appears as a stamped notation indicating that the bearer may enter the country for a certain period of time.
x 2” photographs
while the boss is away.
An itinerary is a detailed outline of the trip; a record of ALL trip arrangements for you and the executive.
March 1-2, 2006
Trip to San Francisco
Monday, March 1 (Dallas to San Francisco)
CST Leave Dallas—DFW Regional Airport, American Flight 55;
tickets are in briefcase. 9:30 a.m.
PST Arrive San Francisco—San Francisco International Airport;
arrangements have been made for car at Hertz; hotel reservations
are at the Airport Hilton, telephone: 555-0145 10:30 a.m.
PST Appointment with Peter Nelson of Nelson & Nelson in his
Office, 1214 Harwood Avenue, telephone: 555-0116;
correspondence file in briefcase. 2:00 p.m.
Tuesday, March 2 (San Francisco to Dallas)
PST Appointment with Roger Hall of San Francisco office;
reports in briefcase. 10:00 a.m.
PST Appointment with Carla Hampton of San Francisco office;
reports in briefcase. 2:00 p.m.
PST Leave San Francisco International Airport on American
Flight 43. 5:00 p.m.
CST Arrive Dallas—DFW Regional Airport. 10:00 p.m.
in a briefcase.
Travel is a way of life for most business executives; and with our global economy the amount of international travel has increased considerably.
Administrative assistants must be familiar with the types of service available. Your goal is to make the executive’s travels problem free.
Alex Cosentino for helping to design some of these slides.
Office Procedures Fall 2004