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Learning, Technology & Culture Program
Michigan State University
Etiquette in Human-Computer Work AAAI Fall Symposium
… yes I mean you
A look back to flattery / criticism:
Effect of praise/criticism depends on context
(Attribution theory research: Meyer, 1982; Parsons et al., 1982; Nicholls & Miller, 1984; Graham & Barker, 1990)
Praise/criticism related to perceived effort
Effort/ability inversely related
Praise given for success on an easy task has a negative effect on learner’s self-confidence
Criticism of a poor performance can have positive effects on learner’s self-confidence
These happen in many different contexts!
… or the problems inherent in classification
Consider the case of unsolicited help
Yes I do mean You!