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How to Build a Culture of Content in Your Business

If you want more sales, happier customers, more engaged employees, and better brand awareness, you need to start creating a Culture of Content. It's the first step to creating a brand voice that stands out in a crowded marketplace.

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How to Build a Culture of Content in Your Business

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  1. How to Create a 
 Culture of Content in Your Business Andrea Goulet Ford Founder, BrandVox™ @andreagoulet #cultureofcontent

  2. Want More… Word of Mouth Marketing? Happy Investors? Sales Referrals? Effective Teams? Loyal Customers? Engaged Employees? Sales Conversions? @andreagoulet #cultureofcontent Brand Awareness?

  3. It starts when you build a Culture of Content. @andreagoulet #cultureofcontent

  4. What is a Culture of Content? Culture: a shared set of beliefs and behaviors. Content: any piece of printed, digital, or verbal communication that is created with a purpose. @andreagoulet #cultureofcontent

  5. Foundations are Important Content Foundation @andreagoulet #cultureofcontent

  6. Your Content Foundation: Organization Audience Product/Service 1. Mission Statement 5. Segmentation 10. Features 2. Vision Statement 6. Characteristics 11. Benefits 3. Core Values 7. Archetypes 12. Pitch 4. Personality Traits 8. Personas 9. Ideal Customer @andreagoulet #cultureofcontent

  7. Step 1: Mission Statements Write your rallying cry!

  8. Step 2: Vision Statements Describe what the world looks like once your mission is achieved.

  9. Step 3: Core Values Define your rules of engagement.

  10. Step 4: Personality Traits What makes you different?

  11. Step 5: Audience Segmentation Define your broad groups.

  12. Step 6: Audience Characteristics What makes them quirky?

  13. Step 7: Archetypes Save time by story-hacking. ? 12 Major Archetypes: Caregiver Citizen Creator Explorer Hero Innocent Jester Lover Magician Rebel Sage Sovereign Suggested Reading: Archetypes in Branding by Margaret Hartwell and Joshua Chen

  14. Step 8: Personas Create a paragraph description.

  15. Step 9: Ideal Customer Pick a real life, living, breathing, alive human being to represent each segment.

  16. Step 10: Product Features List all the data, specs, and descriptions you can think of.

  17. Step 11: Benefits For every feature, answer this question: ? “Why does this matter to my ideal customer?”

  18. Step 12: Pitch Write a 15-30 second speech that generates intrigue.

  19. Define Your Tone Scenarios Voice: who you are. This rarely changes. Tone: your adapted voice that is situationally appropriate. Suggested Reading: VoiceAndTone.com by MailChimp

  20. Enjoyed This? Stay in Touch! Culture of Content: How to Win in Business Through Prose, People, and Process ? by Andrea Goulet Ford ? Sign up for updates at cultureofcontent.com Follow along at @Content_Culture

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