Time Request Portugal Expertise and Value Offer - Services

1. Time Request Europe – GL Group, INC. Portugal • Time Request Portugal Expertise and Value Offer - Services • Key Challenges in The Industry – Services Offerings • Project Example I – Enable Strategic Growth • Project Example II – Promote Performance Efficiency • Project Example III – Manage Change • Project Example IV – Establish Governance • Proposal for Services Offerings

2. TIME REQUEST PORTUGAL EXPERTISE AND VALUE OFFER - SERVICES

3. TIME REQUEST SERVICES PRESENTATION Não exaustivo SERVICES Time Request Portugal Expertise and Value Offer Management & Consulting • Strategy and Organisation • New Business Strategy • Supply Chain Management • Customer Management and Marketing • Optimize Business Capacities • Restructuring and Cost Cutting • Merger, Acquisitions & New Firms • Technology Strategy & Development • R & D Management • New Technologies Projects • Project Development & Management • Due Diligence and Independent Audits Technology & Innovation Management Risk Management & Environment • Management Systems • Safety Technology • Sustainable Development & Corporate Responsability • Project Development Risk

4. KEY CHALANGES IN THE INDUSTRY – SERVICES OFFERINGS

5. TIME REQUEST SERVICES PRESENTATION SERVICES OFFERINGS Conceptual Key Challanges in the Industry Manage Change Enable Strategic Growth • Capitalize introduction of new technologies • Anticipate and react to new regulations and standards • Manage changes in industry structure and players • Overcome limited growth potentials in traditional markets • Manage internationalization of markets • News markets • Cope with entry of new competitors Promote Performance Efficiency Establish Governance • Manage operational costs and investments • Optimize business capacities • Increase capital efficiency • Improve punctuality and reliability of service • Improve safety performance • React to increasing demand for corporate governance and leadership • Cope with increasing pressure from media, interest groups, public and politicians Time Request Portugal Expertise and Value Offer Time Request Portugal has successfully assisted technology companies addressing these challenges

6. PROJECT EXAMPLE I – ENABLE STRATEGIC GROWTH

7. TIME REQUEST SERVICES PRESENTATION Não exaustivo Key Challange (Project Example I) - Enable Strategic Growth Client Challenges Case Study • Overcome limited growth potentials in traditional markets • New Business Strategy • Business Case • Project Management • Cope with all competitors • Assessment of Growth Opportunities: The client retained TR to assist with the identification and assessment of growth opportunities in the light of increasingly competitive environment. • Approach: (1) Conducted a benchmarking study • (2) Analyzed existing strategies • (3) Identified and evaluated growth options and opportunities for growth • (4) Selection of growth strategy • Deliverable: (1) Layout of typical successful growth strategies and patterns • (2) Definition of growth strategy • Startegy and Organisation • Market Studies • Busines Plan Complete • Technology Project • Project Management • Due Diligence (competitors) Time Request Services

8. PROJECT EXAMPLE II – PROMOTE PERFORMANCE EFFICIENCY

9. TIME REQUEST SERVICES PRESENTATION Não exaustivo Key Challange (Project Example II) - Promote Performance Efficiency Case Study Client Challenges • Manage Operational Costs and Investments • Optimise Business Capacities • Increase Capital Efficiency • Improve Reliability of Service • Improve Safety Performance • Assessment of Growth Opportunities: Target costing for an ongoing new product development project aiming at reducing the cost of the installed system by 50% compared to the predecessor system. • Approach: (1) Develop generic cost model. • (2) Value based quantification of ambitious target costs and gap analysis. • (3) Definition of reference projects to cover full range of future project types. • (4) Definition of detailed targets and cost reduction levers to close cost gap. • Deliverable: (1) Implemented proven application target costing, cost controlling and risk reducing. • (2) Define 30 levers to costs. • Business Plan & Forecasting (revenue analysis) • Modeling ( Business models, Pricing & Safety Models) • Busines Plan Complete • Supply Chain • Customer Management • Knowledge Management Time Request Services

10. PROJECT EXAMPLE III – MANAGE CHANGE

11. TIME REQUEST SERVICES PRESENTATION Não exaustivo Key Challange (Project Example III) - Manage Change Case Study Client Challenges • Capitalise Introduction of New Technologies • Anticipate and React to new Regulations Issues and Standards • Manage Transformation of Vertically Integrated state owen company to separate business • Assessment of Growth Opportunities: The client were developing a control system to tilt on a subsidiary, before FTTH was available • Approach: (1) Highly interactive approach using workshops to make use of existing knowledge. • (2) Identified options for trackside equipment that were reviewed against agreed criteria. • (3) Developed outline transition • strategy for the preferred migration option. • Deliverable: (1) Identified a new option for the new equipment that solved some technical issues for the migration. • (2) Identified workload changes required to deliver the selected migration. • Supporting Business Transformation (Visioning, strategy development) • Modeling ( Business models, Pricing & Safety Models) • Managing approval and Introduction of New Technologies • Risk Assessments • R&D Management & Intellectual Property • Knowledge Management Time Request Services

12. PROJECT EXAMPLE IV – ESTABLISH GOVERNANCE

13. TIME REQUEST SERVICES PRESENTATION Não exaustivo Key Challange (Project Example IV) - Establish Governance Case Study Client Challenges • React to Increasing Demand for Corporate Governance and Leadership • Cope with Increasing Pressure from Media Interest Groups, Public and Politicians • Assessment of Growth Opportunities: For the client we conducted an industry wide study assessing the macro-level drivers for the culture across the company and developing a vision for the future. • Approach: (1) Interviewed the leaders of government organizations. • (2) Held focus groups to provide a degree of validation of findings. • (3) Provided several industry wide presentations. • Deliverable: (1) Report – identified barriers to be overcome and levers to bring about the challenge needed, critical linkages between structural and organizational factors. • . • Strategic Management (Development, appraisal and evaluation) • Corporate and Industry culture Assessments • Training • Risk Assessments (Business) • Sustainable Development • Corporate Responsability Time Request Services

14. PROPOSAL FOR SERVICES

15. TIME REQUEST SERVICES PRESENTATION SERVICES OFFERINGS PROPOSTA PROPOSAL for SERVICES Strategy and Organization Optimize Business Capacities • Consultadoria Estratégica Segmentada • Produção da Documentação de suporte • Optimização dos Processos operacionais e de suporte em novas áreas de negócio • Produção da Documentação de suporte New Project Technologies Project Development • Desenvolvimento de novas oportunidades de negócio • Adequação das soluções tecnológicas de acordo com os pressupostos de negócio, e a sua consequente configuração como sistema de suporte ao negócio • Produção da Documentação de suporte • Participação Activa nas equipas do cliente responsáveis pela gestão e desenvolvimento dos projectos. • Consultadoria Operacional na implementação dos projectos • Produção da Documentação de suporte Time Request Portugal Expertise and Value Offer “ Your Project Is Our Challange “

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