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Sydney Business and Travel Academy

Sydney Business and Travel Academy. Coach others in job skills with Sue Cameron MBA AFAIM Term 1 2013. Agenda Session 3. Quick revision on the stages of coaching Selection of partners for the presentation Marking form Activity on Session plan Presentation practice time

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Sydney Business and Travel Academy

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  1. Sydney Business and Travel Academy Coach others in job skills with Sue Cameron MBA AFAIM Term 1 2013

  2. Agenda Session 3 • Quick revision on the stages of coaching • Selection of partners for the presentation • Marking form • Activity on Session plan • Presentation practice time • Self study tasks (if internet access is available)

  3. Revision Q&A • What are the 3 stages of planning a coaching session? • What are the 6 stages of a coaching session? • What are the benefits of effective coaching? • What are the 4 ways we can identify the need for coaching? • How many times should you demonstrate a new skill or task to an employee being coached?

  4. Revision Q&A 6. What is the definition of coaching? 7. What qualities does a good coach have? • What are the 3 ways that people learn? • What does following up on coaching mean? • How can we overcome a communication problem when coaching? • Go to e-learning and under ‘Links’ and read ‘Experience Pays: Tips for Coaching in the Workplace’

  5. Selection of partners • Please complete the forms indicating your choice of partner (or the trainer) • Also the task or skill that you are going to be coaching • Any questions?

  6. Copy of the Marking form • Well prepared and set the scene • Explained the purpose and the objective of the coaching session (or outcomes) • Explained the task and gave a good demonstration • Got the trainee to do the task in silence first • The trainee to repeat the task with feedback from the coach • Two way discussion on feedback • Mentioned when and where the follow up will take place • Good use of equipment and resources • Used open ended questions • Overall a clear and concise coaching session

  7. Activities • With your partner design a session plan Remember to include the following: • Objective and desired outcome • Underpinning knowledge • Activity e.g. the purpose, explaining the task etc. • Equipment and resources used • Time (7 – 10 minute divided into blocks) 2. Practice of presentations (if time available)

  8. Self Study Tasks • Go to e-learning and under ‘Content’ • We will go through the criteria together • First assessment is due next Tuesday 9 April • Second assessment due next Thursday 11 April

  9. Next week • Monday - Presentations Part 1 • Tuesday – In other classes, as trainer is unavailable (will let you know where on Monday evening) • Wednesday – Presentations Part 2 • Thursday – Final exam

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