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'Less is more ': Assessing the effectiveness of a HIV prevention program for long distance truckers in India after the re-designing in implementation structure. Vasudha Rao, The Avahan Truckers Program, India. Original design Focus on 2.5 million long distance truckers
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'Less is more': Assessing the effectiveness of a HIV prevention program for long distance truckers in India after the re-designing in implementation structure Vasudha Rao, The Avahan Truckers Program, India
Original design • Focus on 2.5 million long distance truckers • Select 36 truck stops across national highways • Provide outreach, condoms and clinical services in each halt-point • Partner with TCI, India’s largest trucking company Evolution of the Program Design and Redesign 2003 2006 • Low reach and accessibility of program (40%) • Low program awareness (12%) • Low service uptake (7%) • Limited brand recall Early Data Need for a new design • Learning from successful marketers • Mc Donald’s • Convenience and accessibility • Universal standardization • Resources were not allocated optimally • Insufficient standardization of services • Continued communication fatigue • Limited branding and visibility Diagnosis of Problem • Tupperware • Learning peer outreach from the pioneers of direct marketing
Redesigning strategies Intelligent Placement of Services Standardization of services Listening and responding to customer Surround sound communication