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Presenters. Mieke Mellars Hume Libraries, Coordinator – Library Operations Irene O’Neill Hume Libraries, Librarian Sallyanne English Alannah and Madeline Foundation, eSmart Libraries Program Manager. What is eSmart Libraries?. Online system with a roadmap

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Presenters

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Presentation Transcript

  1. Presenters Mieke Mellars • Hume Libraries, Coordinator – Library Operations Irene O’Neill • Hume Libraries, Librarian Sallyanne English • Alannah and Madeline Foundation, eSmart Libraries Program Manager

  2. What is eSmart Libraries? • Online system with a roadmap • Library staff and library community • Knowledge and skills • Smart, safe and responsible • Online and using digital technology • Behaviour change initiative for cybersafety and wellbeing

  3. Presentation objectives Why eSmart? How to begin the eSmart journey Overview of the eSmart Framework

  4. Smart, safe and responsible ‘Digital citizenship can be defined as the norms of appropriate, responsible behaviourwith regard to technology use’

  5. Using digital technology protect our communities embrace the benefits of technology Balancing benefits and risks

  6. What role does my library play? • Fast facts – most young Australians are online: • 90% of 16 to 29 year olds use the internet daily • 90% (13 to 17 yrs) & 97% (16 to 17 yrs) use social networking • Baby Boomers (1946-64) - 20% of all online traffic, spend ~100 hrsonline a month Source: Nielsen 2010 22

  7. Cybersafety in libraries

  8. eSmart background • The Alannah and Madeline Foundation and the National Centre Against Bullying (NCAB): • Recognisedthe need to address a new trend: The shift of bullying campaigns to cyberspace • Consultedandconductedan international literature review, schools’ needs analysis, and qualitative study (contracted RMIT School of Education/Dr Helen McGrath). • Consultedlibrary industry and local government areas and have begun the national pilot.

  9. Feedback Over94% of pilot libraries consider the initiative as valuable to their library service. “The website walkthrough showcased how comprehensive and 'fail-proof' the program is.” “An eSmart Library has the potential to be the catalyst in the community to up skill everyone to be cybersmart.”

  10. eSmart Libraries Journey N.B. This is completed over a period of time (could be six months to three years)

  11. Planning Implementing Sustaining update create implement review improve identify collate assess

  12. Approach Library Service eSmart Libraries Working Group eSmart Coordinator Library Branch Library Branch Library Branch Library Branch eSmart Champion eSmart Champion eSmart Champion eSmart Champion

  13. Road to success • Support from senior management • Defined timeframes • Staff buy-in • Existing programs

  14. The Team • Project Officer • eSmart champions • Working group

  15. Important Notes on Implementation • Use a systematic approach • Use eSmart System tool and resources • Establish a relationship and rapport Alannah and Madeline Foundations staff • Identify priority areas • Establish a Working Group

  16. Domain and action areas Existing policies and procedures Council Learning Community Department Hume Libraries Strategic documents: Hume City Council, Council Plan 2013-2017 Learning Together 4 Strategy Vision, strategy and leadership 1

  17. Council Plan

  18. Learning Together 4 Strategy

  19. Domainand action areas An opportunity to: Review and update existing documentation Create new policies and procedures Library agreements and procedures 2

  20. Domain and action areas Staff surveys Training plans DISCOVER training 23 mobile things Staff knowledge and capabilities 3

  21. Staff survey

  22. Introduction to eSmart Libraries

  23. Domain and action areas Customer digital experience survey Use available cybersafety resources Review training programs Cybersafety help button Guidance and learning for users 4

  24. Digital Experience Survey • Online and print • 229 responses • Collecting baseline data

  25. Domain and action areas Neighbourhood houses U3A Schools New programming opportunities Community connections 5

  26. Programs • Existing • IT Programs • Net.Help • Tech.Help • Special events • Outreach • New • iTots • Maker Space

  27. Promotion

  28. Effective shortcuts • Source: http://ziogeek.com/keyboard-shortcuts-per-windows-e-mac/

  29. Thank you

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